Firmware updates for RNS510 units in Australia/NZ

[Guest001]

Recently during my annual service to my Nov'12 Scirocco R I posted an email to the service representative first asking if they have the technical experience and hardware to check and upgrade my fitted RNS510 unit and secondly what it would cost?

They replied that they did and the upgrade would cost AU$80.

My RNS 510 details are:
Delivery Part Number - 1T0035680D
SW-Version - 4020
Maps - AU & NX, Supplier Sensis
Map Version HDD -7005

I explained that I wanted the SW-Version and the Maps upgraded to latest and gave them links to this thread and other information that explained there is a newer version for the 680D.

When I picked the car up and checked all they had done was upgrade the Maps to HDD - 7920 but NOT the SW?
Asking them why they hadn't upgraded the device as they had quoted they told me that the latest SW-Version was on the device according to their testing equipment?
Since then I have had no success getting a refund or in fact any comments about it at all!

I contacted another VW Dealer (John Hughes) here in WA and asked them the same and they told me to come in and for NO Charge they would check and upgrade my RNS 510! So it is booked in tomorrow morning and WE WILL SEE?

Does anyone on this forum know how the dealers check these units, you would think they would be trained by VW to handle these systems on their vehicles? Servicing is not just spark plugs and oil change these days!

Any comments would be appreciated, thanks?

Dealers will normally only update firmware if unit is faulty.

Why dont you do what we all do and d/load the 4120 from here and load it yourself for free. There is very little advantage going from 4020 to 4120 anyway. Hardly worth all the effort.
$80 ????? you can buy them at the parts dept of most dealers for $55 and stuff the DVD in yourself.

[Mordibe]

Dealers will normally only update firmware if unit is faulty.

Why dont you do what we all do and d/load the 4120 from here and load it yourself for free. There is very little advantage going from 4020 to 4120 anyway. Hardly worth all the effort.
$80 ????? you can buy them at the parts dept of most dealers for $55 and stuff the DVD in yourself.

Based on HillBilly's reply (thanks) have decided that "if it ain't broke, don't fix it" policy. The service rep at JH's basically told me the same but he did confirm that they would happily upgrade the maps for free when the car is bought in for a service!
So a bit "miffed" that AHG service charged me $80
Not worth doing it myself either as I then need to reload the maps and don't have the disk.
Thanks

[Guest001]

Based on HillBilly's reply (thanks) have decided that "if it ain't broke, don't fix it" policy. The service rep at JH's basically told me the same but he did confirm that they would happily upgrade the maps for free when the car is bought in for a service!
So a bit "miffed" that AHG service charged me $80
Not worth doing it myself either as I then need to reload the maps and don't have the disk.
Thanks

you would have the DVD if you had bought it instead of getting them to rort you LOL

[psionic001]

Hi,
Im a noob to VW and this radio but I'm interested in seeing what's available in terms of firmware update.
I have a 2013 Multivan and it came with a radio:
delivery part number 7F0035680B.
HW Version H09
SW Version 5238
australia NZ
sensis
Map HDD 7679

Is this the latest? And if not, where do I find update info for the latest version for my radio,

many thanks

Matt

[Guest001]

Hi,
Im a noob to VW and this radio but I'm interested in seeing what's available in terms of firmware update.
I have a 2013 Multivan and it came with a radio:
delivery part number 7F0035680B.
HW Version H09
SW Version 5238
australia NZ
sensis
Map HDD 7679

Is this the latest? And if not, where do I find update info for the latest version for my radio,

many thanks

Matt

Its got as late as you need most only use 4120 and its a bit more than just a "Radio"

Yours has a different model number to most RNS models so 5238 probably is latest

Latest map is 7920 or V7 available at your friendly Stealer for about $55

[Shorty40]

2013 Scirocco R

Part number: 1T0035680L
HW-Version: H09
SW-Version: 5238
Active map: Aust+NZ
Active map: Sensis
Map version HDD: 7920

Do I have the most up to date maps? (sorry for the noob question. I just want to make sure before I start downloading anything)

[Guest001]

2013 Scirocco R

Part number: 1T0035680L
HW-Version: H09
SW-Version: 5238
Active map: Aust+NZ
Active map: Sensis
Map version HDD: 7920

Do I have the most up to date maps? (sorry for the noob question. I just want to make sure before I start downloading anything)

Yes both firmware and maps are latest

[Shorty40]

Yes both firmware and maps are latest

Thank you.

Sucks that this is the latest as I bought the car in Sep 2013 and the maps are already quite out of date in some areas.

[Guest001]

Thank you.

Sucks that this is the latest as I bought the car in Sep 2013 and the maps are already quite out of date in some areas.

You will learn that VW mapping and Nav is crap compared to standalone units.

The 7920 came out in March this year so has been updated at some time.

Maps are always out of date as roads chnge faster than the maps.

[kamold]

Welcome to VW.
But to be fair, they are only out of date in some places. Like Australia.

[jasonson]

I have the following version:


Delivery Part Number: 1TOO35680C
HW-Version: H03
SW-Version: 2720
HW Radio: 0006


What firmware can I upgrade to and can I jump straight to it or do I need to upgrade incrementally?


Thanks guys.

[kamold]

4120 in one go.

[jasonson]

4120 in one go.

You are a god amongst men. Thankyou. I have read through your tireless efforts in this thread and cannot thank you enough.

[FJ Steve]

You are a god amongst men. Thankyou. I have read through your tireless efforts in this thread and cannot thank you enough.

Yeah...have to agree. Kamold is THE go to man for everything RNS. Such a great resource

[kamold]

Awww shucks. I do it for the love