Originally posted by DkN
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Group Buy / EOI new generation DNS head units (RNS-510 alternative)
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I have a feeling that due to the fact there are more than 1 reseller in line for the first initial batch of 20 that sandy will get the ones designated for him sent directly to him, and international orders won't be processed till the full release happens
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I sure hope not that is why I paid for the early batch
QUOTE=kwalsh24;1008252]I have a feeling that due to the fact there are more than 1 reseller in line for the first initial batch of 20 that sandy will get the ones designated for him sent directly to him, and international orders won't be processed till the full release happens[/QUOTE]
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Well I am a bit pissed now as it seems they only just sent out 4 units to international orders today, and supposedly I get tracking for them tomorrow. I've told them that I needed the units out by the end of this week, as I am going away for 11 days starting next Friday (back 4th December), and they told me it wasn't a problem - that was two days ago though.
I've said that if my Australian order is not out by Saturday I will be cancelling the order and getting a refund, and refunding all the customers. DHL takes 3-4 days incl. weekends to ship the package so really it can't come any later than that if I'm to organise it all to be sent out before my holiday. I also threatened to can the entire group buy if they don't pull their act together, let's hope we get some results...Last edited by DkN; 14-11-2013, 09:39 PM.TR 08 Golf GT TDI, Custom Code Phase 1, Milltek Exhaust, Whiteline RSB + ALK, APR Carbonio Intake
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Originally posted by Fdandy View PostOtherwise tell them they need to ship it direct to the initial batch providing both you and the recipient the tracking numbers. Could be plan b, and takes your trip off the critical path.
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Unfortunately, it comes down to numbers. Those with the largest numbers on order will get preferential treatment. It doesn't matter how good or helpful you have been with them, it is a commercial decision and those ordering more will always win over those ordering less. In a perverse way, cancelling the group buy releases the units earmarked for it to those who have ordered more.
Problems like this will always be encountered when you buy off the plan rather than from stock.
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