The Official Mk6 Golf DSG Clutch / Shudder / Squeal Issues Thread

[ctan]

4 months and another 15,000k later and I can feel the shudder problem coming back. I feel it whenever I push the accelerator, for a few seconds I feel the shudder. It does not matter which gear. It is more noticeable when I go uphill. I will be taking it back to the dealer.

Got my vehicle back today after VW removed and replaced multi clutch pack. There were not ECU upgrades. The drive back to office was good. Gear change from D1 to D2 was smooth. Hoping this will last.

[Rawcpoppa]

Golf 7 Speed DSG shudder / clutch issues

Has anyone come up with an explanation for the shudder? I get intermittent shudder that is hard to reproduce on que. Sometimes happens on steep right hand hills only after spirited driving. Other times no issue after spirited driving. Baby it and it rears its head randomly as well.

Sales rep said it was due to heat build up but then shouldn't I get the problem after most spirited drives?


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[kaktusdigital]

Drove into work this morning, takes about 35mins, experienced probably 1 or 2 light shudders. Quite difficult to reproduce on demand. I'd love to take it back where I'm confident I can show them the shudder. For them to dismiss there being any issue due to not be able to reproduce the shudder is totally understandable. I'm inclined to think perhaps the clutch pack is still in ok condition and that I should stop wasting time trying to prove a small problem and go directly for the hp flash. Of course starting from fresh would be fantastic - Oh and APR are having their sale again... Oh, btw - does anyone know if the shuddering can throw up any fault codes that someone with a vagcom could view? (just trying to see if there are any other ways to identify the problem to the service guys)

[Ryan_R]

Ring them tomorrow or a few days later and let them know, may need to go back a couple of times for new clutch and mechatronics but once that's done and with GH software the car feels amazing.

[kaktusdigital]

Got the car back, it got updated to the latest DSG flash. Still got the shudders. bumber..

[cktsi]

You mention that you didn't go for the dsg tune due to the 1st gear take off shuddering, pardon my lack of knowledge on the subject but doesn't the dsg tune alter the way the mechtronics interacts with the clutches?

Just booked in to have the car looked at @ vw church st service centre (sth yarra group). The gentleman there was quite helpful and friendly. They said they'll keep the car for the day to properly diagnose the problem. Hope they find something through their diagnostic software as the shuddering doesn't happen ALL the time.

Good luck with it.

As for the DSG tune improving things, yes it probably would. But because I've had so many other problems with the car I've already made the decision to part ways with it So I didn't spend the $900 for the software upgrade. If I chose to keep the car, I would have no doubt that it would solve my problem today.

If it has been replaced twice already and the problem Has come back, I would be arguing that under Australian consumer law, you are entitled that the product you have bought will service your needs for a reasonable amount of time. If this is the 3rd unit and is defective again (surprise surprise) then you can claim the repairs should be carried out regardless of warranty.

Not sure that I have any consumer rights other than the Sale of Goods Act and the need for the good to be of merchantable quality. Anyway, I've spent... no... wasted far too much of my time to be bothered any more. You will know what I mean when I say I've been defeated by the sheer number of times I've been to the service centre and arguments I've had with the techs in the 3.5 years of ownership. I have seriously waved the white flag. Anyway, looking to offload the car, so unfortunately my care factor is falling.

[Ryan_R]

The service guys at Burwin all said the 1 year thing for me, since I was asking about purchasing the extra 2 years new car warranty.

[gavs]

Golf 7 Speed DSG shudder / clutch issues

Not if it is a warranty repair, the new car warranty period still stands.
Mine has now been reported to the ACCC and consumer affairs Victoria.....

[Ryan_R]

Plus you get 1 year warranty of any work carried out on your vehicle from the time the work was done

[gavs]

Golf 7 Speed DSG shudder / clutch issues

Interesting point. Can't go there as I am out of warranty and they have replaced the mechatronics twice

The k1 clutch take up feels multi stage instead of the one smooth engagement when the car was new. There feels like three stages and the slip happens in the 2nd stage.

If it has been replaced twice already and the problem Has come back, I would be arguing that under Australian consumer law, you are entitled that the product you have bought will service your needs for a reasonable amount of time. If this is the 3rd unit and is defective again (surprise surprise) then you can claim the repairs should be carried out regardless of warranty.

[kaktusdigital]

Interesting point. Can't go there as I am out of warranty and they have replaced the mechatronics twice

The k1 clutch take up feels multi stage instead of the one smooth engagement when the car was new. There feels like three stages and the slip happens in the 2nd stage.

You mention that you didn't go for the dsg tune due to the 1st gear take off shuddering, pardon my lack of knowledge on the subject but doesn't the dsg tune alter the way the mechtronics interacts with the clutches?

Just booked in to have the car looked at @ vw church st service centre (sth yarra group). The gentleman there was quite helpful and friendly. They said they'll keep the car for the day to properly diagnose the problem. Hope they find something through their diagnostic software as the shuddering doesn't happen ALL the time.

[cktsi]

cktsi, if after clutch pack replacement you still have the shudder (I'm assuming you have the DQ200 7spd dsg) then most likely it's the mechatronics unit not supplying enough pressure to the actuation piston that controls the k1 clutch which will cause excessive clutch slip and shuddering. With VCDS you can check this however without knowing the exact specs that VAG recommend as normal operation, the data is pretty much pointless.

How good would a 10year, 160,000km warranty be on the dsg......

Interesting point. Can't go there as I am out of warranty and they have replaced the mechatronics twice

The k1 clutch take up feels multi stage instead of the one smooth engagement when the car was new. There feels like three stages and the slip happens in the 2nd stage.

[Ryan_R]

What's the news with your Polo gavs?

[gavs]

Golf 7 Speed DSG shudder / clutch issues

cktsi, if after clutch pack replacement you still have the shudder (I'm assuming you have the DQ200 7spd dsg) then most likely it's the mechatronics unit not supplying enough pressure to the actuation piston that controls the k1 clutch which will cause excessive clutch slip and shuddering. With VCDS you can check this however without knowing the exact specs that VAG recommend as normal operation, the data is pretty much pointless.

How good would a 10year, 160,000km warranty be on the dsg......

[cktsi]

Yeah I actually have that too, I think the slight incline shudder is the easiest to reproduce. Turning from a mid slow down (give way sign) is also a good offender. Sorry to hear you still have cases of the shudder, I thought the flash would have resolved things considering you got new pads and all.

Does anyone know how long these pads can last if things continue like this? I imagine there are tons of people out there who probably have minimal shudder and just deal with it.

thanks Ryan_R, Burwin it is then.

Turning the wheel on full lock while creeping fwd and then Accelerating also replicates it.

I have other suspension issues with the car that have not been fully resolved either, so I am waving the flag. I didn't go for the dsg tune as my 1st gear takeoff is shuddering which reduces my confidence in the drive train. Like I said my issues r real bad.