MIB 2 dead?

[Kiaorana]

Merry Christmas everyone! I hope you guys have a wonderful time.

Yesterday my 2016 GTI gave me the worst present, I think the MIBii died on me.

I was on the phone when the Bluetooth disconnected and the screen became blank. The MFI showed "audio starting" until it showed "infotainment switched off".

I thought that once the car went to deep sleep, it'd be fixed, but no luck, this morning the issue is still here.

Here is the video of my problem.

https://youtu.be/fprtf3sVxVA

I know the MiB ii has some bugs, but mine has been working almost flawlessly since I've had my car in October.

Do any of you have an idea of what I could do to maybe fux it until VW is back from their Xmas break?

Thanks guys

Sent from my SM-G925I using Tapatalk

[DV52]

Merry Christmas everyone! I hope you guys have a wonderful time.

Yesterday my 2016 GTI gave me the worst present, I think the MIBii died on me.

I was on the phone when the Bluetooth disconnected and the screen became blank. The MFI showed "audio starting" until it showed "infotainment switched off".

I thought that once the car went to deep sleep, it'd be fixed, but no luck, this morning the issue is still here.

Do any of you have an idea of what I could do to maybe fux it until VW is back from their Xmas break?

Thanks guys

Sent from my SM-G925I using Tapatalk

Kiaorana: Hello again and merry Christmas (and bah-humbug!!). Difficult to phantom the problem from just a video, but it looks like there is no power to the MIB unit (just guessing). Have you checked the fuse on position #12 in the C fuse box - which is the one behind the glove box (see picture below)?
Don
PS: Do you have a VCDS cable and if so, what does the autoscan report say about the module at address 5F?

[Kiaorana]

Hi Don,

Thanks for the Xmas wishes buddy.

It does have power as it starts for a couple of seconds before powering off, its weird.

I'm at my in-laws, I'll run an auto scan tomorrow when I get home. I'll post here. Thanks mate!



Sent from my SM-G925I using Tapatalk

[Kiaorana]

Monday,28,December,2015,21:58:44:31313
VCDS -- Windows Based VAG/VAS Emulator Running on Windows 10 x64
VCDS Version: 15.7.3.0 (x64)
Data version: 20151216
Ross-Tech: Home




VIN: WVWZZZAUZGW046639 License Plate: 034VYK
Mileage: 4594km-2854mi Repair Order:






--------------------------------------------------------------------------------
--------------------------------------------------------------------------------




Chassis Type: AU (5Q0)
Scan: 01 02 03 05 08 09 10 13 14 15 16 17 19 2B 3C 42 44 52 55 5F
A9


VIN: WVWZZZAUZGW046639 Mileage: 4594km-2854miles




08-Auto HVAC -- Status: Malfunction 0010
09-Cent. Elect. -- Status: Malfunction 0010
17-Instruments -- Status: Malfunction 0010
19-CAN Gateway -- Status: Malfunction 0010
5F-Information Electr. -- Status: Malfunction 0010




-------------------------------------------------------------------------------
Address 08: Auto HVAC (J255) Labels: 5G0-907-044.clb
Part No SW: 5G0 907 044 BD HW: 5G0 907 044 BD
Component: Climatronic H03 1001
Revision: 00001K08
Coding: 00120014200100001005000012101402
Shop #: WSC 01357 011 00200
ASAM Dataset: EV_ACClimaBHBVW37X 004131
ROD: EV_ACClimaBHBVW37X_SK37.rod
VCID: 6AF515998D05B86ECF-803E


2 Faults Found:
459015 - Databus
U1121 00 [008] - Missing Message
Intermittent - Confirmed - Tested Since Memory Clear
Freeze Frame:
Fault Status: 00000001
Fault Priority: 6
Fault Frequency: 1
Reset counter: 236
Mileage: 3910 km
Date: 2015.12.19
Time: 20:57:18


459025 - Databus
U1121 00 [008] - Missing Message
Intermittent - Confirmed - Tested Since Memory Clear
Freeze Frame:
Fault Status: 00000001
Fault Priority: 6
Fault Frequency: 1
Reset counter: 251
Mileage: 4343 km
Date: 2015.12.26
Time: 08:14:59




-------------------------------------------------------------------------------
Address 09: Cent. Elect. (J519) Labels: 5Q0-937-08X-HV1.clb
Part No SW: 5Q0 937 084 AS HW: 5Q0 937 084 AN
Component: BCM MQBAB H H24 0173
Serial number: 01061516703491
Coding: 03111A46C24122FB0BA44080B10C0728180000000000000000 0000000000
Shop #: WSC 01357 011 00200
ASAM Dataset: EV_BCMMQB 015001
ROD: EV_BCMBOSCH_AU37.rod
VCID: 09374A15A843137626-805C


Slave 1:
Subsystem 1 - Part No SW: 5G2 955 119 A HW: 5G2 955 119 A Labels: 5QX-955-119-V1.CLB
Component: WWS 150612 042 0551
Serial number: 150619095454
Coding: 0E4DDD


Slave 2:
Subsystem 2 - Part No SW: 5Q0 955 547 A HW: 5Q0 955 547 A Labels: 5Q0-955-547.CLB
Component: RLHS 037 0059
Serial number: S5Y15M07D01H06M45S49
Coding: 96A8DD


Subsystem 3 - Part No SW: 5Q0 951 172 HW: 5Q0 951 172
Component: Sensor, DWA 006 0326
Serial number: 000000000ZY151391G8U


Subsystem 4 - Part No SW: 5Q0 951 605 HW: 5Q0 951 605
Component: Sirene, DWA 004 0311
Serial number: 00000000000032697055


Subsystem 5 - Part No SW: 8V3 959 591 A HW: 8V3 959 591 A
Component: J245 PS73.403 H03 0004
Serial number: 0000FST000DH7NO00000
Coding: 181901


2 Faults Found:
263442 - Siren / Alarm Horn for Anti-Theft Alarm System
B131D F7 [008] - No Release by Immobilizer
Intermittent - Confirmed - Tested Since Memory Clear
Freeze Frame:
Fault Status: 00000001
Fault Priority: 2
Fault Frequency: 36
Reset counter: 0
Mileage: 2575 km
Date: 2015.11.21
Time: 18:43:35


934149 - Rain/light recognition sensor
B1366 76 [008] - Wrong mounting position
Intermittent - Confirmed - Tested Since Memory Clear
Freeze Frame:
Fault Status: 00000001
Fault Priority: 2
Fault Frequency: 1
Reset counter: 250
Mileage: 4175 km
Date: 2015.12.24
Time: 12:08:09










-------------------------------------------------------------------------------
Address 17: Instruments (J285) Labels: 5G0-920-XXX-17.clb
Part No SW: 5G1 920 756 A HW: 5G1 920 756 A
Component: KOMBI 302 6420
Coding: 27AD09183F98000801886A095400000000000000
Shop #: WSC 01357 011 00200
ASAM Dataset: EV_DashBoardVDDMQBAB 009046
ROD: EV_DashBoardVDDMQBAB_AU37.rod
VCID: 2B7BD09D427F6166F4-807E


1 Fault Found:
16777020 - Function Restricted due to Interrupted Communications
U1110 00 [008] - -
Intermittent - Confirmed - Tested Since Memory Clear
Freeze Frame:
Fault Status: 00000001
Fault Priority: 6
Fault Frequency: 1
Reset counter: 250
Mileage: 4266 km
Date: 2015.12.24
Time: 17:30:11




-------------------------------------------------------------------------------
Address 19: CAN Gateway (J533) Labels: 5Q0-907-530-V1.clb
Part No SW: 5Q0 907 530 AF HW: 5Q0 907 530 F
Component: GW MQB High 128 1223
Revision: -------- Serial number: 0003610883
Coding: 030100343F085900FB00027E9C0F0001000105000000000000 0000000000
Shop #: WSC 01357 011 00200
ASAM Dataset: EV_GatewLear 013020
ROD: EV_GatewLear.rod
VCID: 75CF36E5D4BB679652-8020


Alternator:


Multifunction unit control module:
Subsystem 2 - Part No SW: 5G0 959 442 N HW: 5G0 959 442 N
Component: E221__MFL-DC1 H10 0040
Serial number: 29150001266700055257
Coding: 2DFFFF


Battery Monitoring Control Module:
Subsystem 3 - Part No SW: 5Q0 915 181 G HW: 5Q0 915 181 G
Component: J367-BDMHella H04 8050
Serial number: 9697597003


1 Fault Found:
66052 - Infotainment CAN Bus (SAE Bus E)
U0065 00 [008] - Performance
Intermittent - Confirmed - Tested Since Memory Clear
Freeze Frame:
Fault Status: 00000001
Fault Priority: 2
Fault Frequency: 9
Reset counter: 0
Mileage: 3866 km
Date: 2015.12.18
Time: 08:04:49




-------------------------------------------------------------------------------
Address 55: Headlight Range (J745) Labels: 7P6-907-357.clb
Part No SW: 7P6 907 357 D HW: 7P6 907 357 A
Component: AFS-ECU H07 0090
Revision: -------- Serial number: --------------
Coding: 029603000B000200
Shop #: WSC 01357 011 00200
ASAM Dataset: EV_HeadlRegulVWAFSMQB 001120
ROD: EV_HeadlRegulVWAFS_SE26.rod
VCID: 40A19731DBF9923E31-8014


Subsystem 1 - Part No SW: 3D0 941 329 E HW: 3D0 941 329 E Labels: 3D0-941-329.CLB
Component: LeiMo links H01 0002
Coding: 2E0000


Subsystem 2 - Part No SW: 3D0 941 329 E HW: 3D0 941 329 E Labels: 3D0-941-329.CLB
Component: LeiMo rechts H01 0002
Coding: 2E0000


1 Fault Found:
13705478 - Databus
U1121 00 [008] - Missing Message
Intermittent - Confirmed - Tested Since Memory Clear
Freeze Frame:
Fault Status: 00000001
Fault Priority: 6
Fault Frequency: 1
Reset counter: 236
Mileage: 3910 km
Date: 2015.12.19
Time: 20:57:13




-------------------------------------------------------------------------------
Address 5F: Information Electr. (J794) Labels: 5G0-035-MIB-STD2.clb
Part No SW: 3Q0 035 846 HW: 3Q0 035 846
Component: MU-S-N-ER 820 0611
Serial number:
Coding: 02730008FF00000051510001000828001F0203D601200102C7
Shop #: WSC 01357 011 00200
ASAM Dataset: EV_MUStd4CDELP 001001
ROD: EV_MUStd4CDELP_VW26.rod
VCID: 6EFD1989B1ED544E93-803A


Media Player Position 1:
Subsystem 1 - Part No SW: 3G0 919 605 D HW: 3G0 919 605 D
Component: ABT_Std-2_Nav H43 4060
Serial number: VWZ6Z9R1770297


Engine Control Module 2:
Subsystem 2 - Part No SW: 3G0 919 866 K HW: -----------
Component: MRM2 2015/16 --- 0420
Serial number: --------------------


2 Faults Found:
1691 - Data Set Implausible
B2012 00 [009] - -
Confirmed - Tested Since Memory Clear
Freeze Frame:
Fault Status: 00000001
Fault Priority: 2
Fault Frequency: 26
Reset counter: 218
Mileage: 4251 km
Date: 2015.12.24
Time: 13:05:38


1555 - Check Software Version Management
B201A 00 [009] - -
Confirmed - Tested Since Memory Clear
Freeze Frame:
Fault Status: 00000001
Fault Priority: 6
Fault Frequency: 3
Reset counter: 218
Mileage: 4435 km
Date: 2015.12.27
Time: 09:41:47




End-------------------------(Elapsed Time: 04:22)--------------------------

[Kiaorana]

Hi Don,

I finally got to run an autoscan last night. I only pasted the errors found. What do you think?

I'm quite worried to see so many faults. I'm waiting to hear back from VW Gold Coast to get an appointment, my MIBii is still not working.

I'll keep you posted guys.

[DV52]

Hi Don,

I finally got to run an autoscan last night. I only pasted the errors found. What do you think?

I'm quite worried to see so many faults. I'm waiting to hear back from VW Gold Coast to get an appointment, my MIBii is still not working.

I'll keep you posted guys.

Kiaorana: Hello again . The proliferation of DTCs certainly does look daunting, but I suspect that all the "Databus" error messages have resulted from the loss of the infotainment CAN bus message in the Gateway module (address Hex19) - the 5 x CAN buses are all "funnelled" through the Gateway module, so it's understandable why the DTC has been registered here. Difficult to know what exactly has caused the Diagnostic interface to generate this DTC without additional fault information. But this fault occurred at 3,866 Kms (18 Dec. 2015) and it has occurred again since first registered (albeit it the DTC is considered intermittent).

Looks like the Media system really Sha# itself on Christmas eve and that it has remained off-line since. Not sure how making a telephone call at the time that this happened contributed to this fault - just coincidence I suspect!

Odd DTC for the Siren/Alarm horn on the BCM - happened much earlier. Is this unrelated to the major incident? Also not sure about the RLS error - may also be not related

Very interested in what the dealer finds - please keep us updated
Don

[Kiaorana]

Hi Don,

I just spoke with VW and I'm on my way to picking up my car.

Apparently, all the errors are indeed related to the infotainment system. Unfortunately, they couldn't get it to work nor will they change it. They said that it was a known software issue and that VW was working on a fix. He couldn't tell me how long it will be before they come up with it.

VW of America has already released the patch, so hopefully it won't be too long before VW Australia catches up.

One interesting thing, the guy from VW mentioned having updated my ECU. I wonder what has changed.

Anyway, I'll keep this thread updated once I get my issue resolved.

Happy new year!

Sent from my SM-G925I using Tapatalk

[DV52]

Kiaorama: That's outrageous - but sadly, typical of VW Australia!

So, in essence, VW Aust. are saying that the infotainment Unit in your car is not of merchantable quality because it has a known, systemic fault that makes it unusable, and that they can't (won't?) tell you when they will fix it and they won't replace it!! Only VW Aust. would react in this manner!!

I would suggest that you contact VW HQ, but I suspect that you won't get any further resolution to the problem. Incidentally, if you do contact VW Aust., count how many times that the Customer (don't) Care folk can say NO in a single telephone call - my number is 23 times)!

If your information is correct, we should be seeing a lot more incidences of catastrophic failures of the infotainment unit (MIBII?). Should make many more recent VW customer's (not) happy!!
Don

PS: Did the service manager explain why the CAN Gateway module recorded the infotainment BUS failure on 18th December, but the MIB unit died on 24th December?

[jake]

I've been waiting for a fix since July last year.
Currently taking the dealer to NCAT as I'm sick of being ignored - they also admitted to me that there is no guarentee the patch is going to solve my problems.

I have thread on Whirlpool forums about it, see below - service from vw is disgusting!

https://forums.whirlpool.net.au/forum-replies.cfm?t=2465207

[Kiaorana]

It's outrageous in a 50k car.

Here is the technical release from VW America. I wonder why Australia is lagging behind.

http://api.viglink.com/api/click?format=go&jsonp=vglnk_14519017516189&key=6fa48bc99fa35f43e6e8263cf646d72b&libId=iizstb0a01011tj2000MAfc375qot&loc=http%3A%2F%2Fforums.vwvortex.com%2Fshowthread.php%3F7305682-MIB-II-Bugs-workarounds-fixes&v=1&out=http%3A%2F%2Fwww.goapr.com%2Fsupport%2Ftsb%2F91n9mibbulletinver2.pdf&ref=https%3A%2F%2Fwww.google.com.au%2F&title=VWVortex.com%20-%20MIB%20II%3A%20Bugs%2C%20workarounds%2C%20fixes&txt=http%3A%2F%2Fwww.goapr.com%2Fsupport%2Ftsb%2F91n...lletinver2.pdf

Jake, I really hope they'll sort it out asap. I'm pissed off.

Sent from my SM-G925I using Tapatalk

[jake]

It's outrageous in a 50k car.

Here is the technical release from VW America. I wonder why Australia is lagging behind.

http://api.viglink.com/api/click?format=go&jsonp=vglnk_14519017516189&key=6fa48bc99fa35f43e6e8263cf646d72b&libId=iizstb0a01011tj2000MAfc375qot&loc=http%3A%2F%2Fforums.vwvortex.com%2Fshowthread.php%3F7305682-MIB-II-Bugs-workarounds-fixes&v=1&out=http%3A%2F%2Fwww.goapr.com%2Fsupport%2Ftsb%2F91n9mibbulletinver2.pdf&ref=https%3A%2F%2Fwww.google.com.au%2F&title=VWVortex.com%20-%20MIB%20II%3A%20Bugs%2C%20workarounds%2C%20fixes&txt=http%3A%2F%2Fwww.goapr.com%2Fsupport%2Ftsb%2F91n...lletinver2.pdf

Jake, I really hope they'll sort it out asap. I'm pissed off.

Sent from my SM-G925I using Tapatalk

Thanks for the link, I paid almost $60K + lawyer costs and now NCAT costs - close to $1000 extra dealing with their crap service.

[gh172]

I've also been waiting for a fix. This information from the US leaves us with some hope at least

Sent from my GT-I9505 using Tapatalk

[The_Hawk]

I'm sure it's all stock standard wording (and in this case all cars currently fit the bill anyway) but it talks to only doing the update to cars within warranty??

To those with issues, does this mean you have cars with no radio, bluetooth etc and it's just too bad until VW get around to it?

[Kiaorana]

Far out! I spoke with VW customer service yesterday who appointed a case officer.

I know it sounds far fetched, bit given what's going on with the emission scandal, if they can't find a solution, I know for a fact that a current affair would be interested in hearing from us.

Sent from my SM-G925I using Tapatalk

[jake]

I'm sure it's all stock standard wording (and in this case all cars currently fit the bill anyway) but it talks to only doing the update to cars within warranty??

To those with issues, does this mean you have cars with no radio, bluetooth etc and it's just too bad until VW get around to it?

I have a blank screen every morning when I start the car (since I bought it on 28/7/15), it can last from 2 minutes right up to 15 minutes.

So that means nothing that comes through the ICC is available.
My garage is on a 90 degree angle to my house and I reverse out and swing around to exit the driveway forwards, when purchasing the Golf I thought how handy it will be to have a reversing camera especially with a 2yr old and a 4yr old - And what pi$$es me off is that I have never had the reverse camera work in the whole time I've owned it!
It makes my blood boil every morning when I leave home knowing the smug vw customer care pr&^ks have fobbed me off and put my problem in the too hard basket.