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How to track the car you have ordered?

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  • Originally posted by xordis View Post
    Do you know which boat it was on? Mine was on the TAIKO which docked on the 19th.
    I am seriously not expecting it till the end of the 1st or 2nd week in June.
    If your car landed in Brisbane a week ago, I can't see how they can get it processed by tomorrow as it takes a good 7-10 days in processing before it's even sent to the dealer.
    yes it was on that boat!

    however i got told that it landed on the 17th - which is contradictory to the search!

    any way - cheers for the input. i spoke to Patrick, and they can't tell me anything as the car is "allocated to a dealership" what ever that means!!

    Comment


    • I should have checked the date on the track as it entered port, but it has gone now.
      It was definitely in port on Saturday (21st) and I didn't have my VIN before then so I don't know before that.

      I would be starting the clock from today and expecting it to be at least 3 weeks.
      Any sooner and it's a bonus. (depends on which order the dealer prepares them, what dealer options are being added etc)

      Oh and Patricks wont tell you a thing probably.
      They handle 1000's of cars/containers daily. The last thing they need is everyone waiting on a car calling them up.
      If they did give you an answer it would be nothing more than the tracking website would tell you I would guess.
      Remember you aren't their customer, even the dealer isn't their customer, it's Volkswagen Australia and VAG.
      Last edited by xordis; 23-05-2011, 12:37 PM.
      MY11.5 Golf 118TSI DSG - United Grey, Sports pack (cloth), Bluetooth, MDI

      Comment


      • Similar situation I'm facing with my dealer. The Toreador docked on the 6th yet the dealer insists that the stock controller says the 10th.
        I've been told that the vehicle is now in dealer transport so they should receive it within 4 days and I'll see it maybe next week

        Comment


        • Originally posted by xordis View Post
          I should have checked the date on the track as it entered port, but it has gone now.
          It was definitely in port on Saturday (21st) and I didn't have my VIN before then so I don't know before that.
          Here we go.
          Daily Vessel's Itineraries - AIS Marine Traffic

          Arrived in at port on the 20th at 17:11, left 22nd at 6:29
          You can only assume the car was unloaded on Saturday then.
          MY11.5 Golf 118TSI DSG - United Grey, Sports pack (cloth), Bluetooth, MDI

          Comment


          • Originally posted by SilvrFoxX View Post
            well the time difference between the 24th and the 30th is a week so it is not like it is months.. generally it is at Patricks for 10 days then they have to get it delivered. The Dealer tells me that they have no idea until Patrick's ring them to tell them what truck and day it is being delivered. Once that happens they are in control.

            my guess is your dealer is still waiting for the call and was guessing when you would have it
            Really? My dealer said when he called me that he "logged into the system" and my car was ready to go on the back of the truck. Don't dealers have logins to the Patrick website?

            I guess I can't complain - I'm picking up my car tomorrow!
            Golf R 5 door United Grey | DSG | ACC | Leather | Bluetooth | 19" Talladega Black

            Comment


            • Rock and roll.. look forward to your thoughts
              Current Ride: MY 16 Daytona Pearl Grey Audi S3- Performance Pack 1, Sunroof and Driver assist

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              • My car is on the Morning Carol, due in Melbourne 25 May. I hope my car doesn't get held up in the Warf dispute that is brewing.
                Took delivery 17 June 2011- Passat CC V6 FSI Candy White
                Sat Nav, Reversing Camera, Adaptive Cruise, Walnut & Lighting Pack

                Comment


                • Mine is on the Morning Carol also, due at Port Kembla on 28 May. My dealer has always quoted mid June for me to take delivery. The MC was originally due 27 May at Port K, but it has lost one day, which is not bad considering how far it has travelled....

                  MC should be getting close to Melbourne port as we speak - I hope my delivery is not affected by Patrciks either. I am being extra wary of delays, tricks etc as my dealer has extended the free on road, or similar discount to me also recently but the car needs to be delivered to me before end of June.

                  Come on MC... full steam ahead...JP
                  2011 5DR GOLF GTI DSG 6 CANDY WHITE - LEATHER, SUNROOF, 18" DETROITS, MDI, BT

                  Comment


                  • the tamesis has spent the last 12 days at the same port 'zeebrugge' and its still there!! wtf seems that something is wrong by the look of that.. docking date at melbourne has blown out by over a week now

                    edit: seems to be moving now.. still it spent almost 2 weeks at the one port
                    Last edited by MiiLos; 24-05-2011, 09:44 PM.
                    MY18 MKII Tiguan 162TSI R-Line | Deep Black | DAP | Sunroof

                    For Sale - MY11.5 MKVI 3DR Golf GTI | Pearl Black | Manual | Sunroof | Dark Tint | Dynaudio | MDI | Bluetooth | Bi-Xennons
                    Mods | R Tails | P3 Gauge | LED Interior Conversion | Lakin Plates | VW Racing Springs | 19" RAYS 57Motorsport G07EX

                    Comment


                    • Well Patrick's went on strike today for a week.
                      My car (and a few others on here) was on the TAIKO which docked on Saturday in Brisbane. Probably flip a coin to see if it made it through or not. Those waiting for cars off the TAIKO in Port Kembla I would say definitely add an extra week.
                      The report the other day was that they would be walking off work from processing containers, but the wharfies are pretty tight and I would dare say all of them would walk off the job.

                      Update: Only in Brisbane, Sydney and Fremantle.


                      Seems they are now having a meeting between Patricks and the maritime union.
                      Last edited by xordis; 25-05-2011, 08:25 AM.
                      MY11.5 Golf 118TSI DSG - United Grey, Sports pack (cloth), Bluetooth, MDI

                      Comment


                      • Melbourne is supposed to be OK, I really hope so.

                        Anyone know where the Morning Carol is, the web site isn't working for me ?

                        Thanks
                        Paul
                        Took delivery 17 June 2011- Passat CC V6 FSI Candy White
                        Sat Nav, Reversing Camera, Adaptive Cruise, Walnut & Lighting Pack

                        Comment


                        • Originally posted by sa-r32 View Post
                          Melbourne is supposed to be OK, I really hope so.

                          Anyone know where the Morning Carol is, the web site isn't working for me ?

                          Thanks
                          Paul
                          Last update had it in Fremantle on the 20th.
                          ETA for Melbourne is 5pm today
                          MY11.5 Golf 118TSI DSG - United Grey, Sports pack (cloth), Bluetooth, MDI

                          Comment


                          • Topaz*Ace shows as docked in Brisbane!!! w00t!
                            My car: MY18 Arteon
                            My car #2: MY22 Volvo XC40 Pure Electric
                            Her car: MY22 Skoda Octavia Limited Edition Wagon

                            Comment


                            • Originally posted by xordis View Post
                              Last update had it in Fremantle on the 20th.
                              ETA for Melbourne is 5pm today

                              Morning Carol is steaming away into melbourne right now - is on the AIS site.
                              - Golf 7 R DSG White -

                              Comment


                              • Bugger.. my dealer had a sale over the weekend - a free iPad2 with all cars sold that weekend & delivery before end May.

                                I'm picking mine up on Friday after waiting 5 months... what's the likelihood of me scoring an iPad2?!? prob zero i imagine -the deal is already done
                                Ordered - Late Dec 2010 - Golf MKVI 118TSI - Manual - Amaryllis Red - Bluetooth - Sensors - Ski racks
                                ETA - May 2011 (I think it's on the Toreador as approx delivery to Melb is 10/5... so hopefully by end May I'll finally have it!)

                                Comment

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