How to track the car you have ordered?

[William_Foster]

My dealer told me ten days; but that is a boat arriving in Melbourne when the car is coming to Hobart; so it should take significantly less time to get from the NSW coast to Penrith. The only big delay item is customs I believe, clearing customs quickly can ensure you get your new ride just as quick, or alternatively a delay will ensure you have an extended delay.

[Corey_R]

If you allow three weeks, you usually won't be disappointed. However, customs or quantine can hold up the car and delay the release to Patricks, who do the compliance. Sometimes the cars go to 3rd parties for the dealer delivery, and then get delivered to the dealers.

[rageR]

Anyone else on the Queen Sapphire? Due 14th March

Mines on same boat.
Not too long away.
Hope customs dont take too long to clear.



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[Mashes]

Hye fellas,

ive been informed that my car was build last week, and the dealer has now given me the comm number.

But from reading the OP i can see i need the VIN number. When does this become available? And does it have a different name that the VW dealers would know it by?

Also how can i check what boat it might be on? Ive seen lists posted previously, but cant see it at the moment?

Thanks

[SuperHans]

Hye fellas,

ive been informed that my car was build last week, and the dealer has now given me the comm number.

But from reading the OP i can see i need the VIN number. When does this become available? And does it have a different name that the VW dealers would know it by?

Also how can i check what boat it might be on? Ive seen lists posted previously, but cant see it at the moment?

Thanks

Hey Mashes, you'll need the VIN or Chassis number (same number). If the car was built last week, then the dealer can give it to you. I asked my dealer for the NADCON print out which has all of this information and more on it. (so you can check they got it all correct too!)

Once you've got those details, have a read of the first page on this thread, its got the boat tracking info in detail

[vim16v]

The Otello has dock at Port Kembla.. And the next stage of the agony begins..
3 weeks right?

[Corey_R]

3 weeks right?

Yep... around that. Can be a week less or sometimes more, depending on whether it sails through quarantine, customs, compliance and pre-delivery smoothly or not.

[Souljak]

The Otello has dock at Port Kembla.. And the next stage of the agony begins..
3 weeks right?

Im with ya!! I was in touch with my dealer today letting them know. But after such a long wait im so over it now ... just want the damn thing!

[Ohmang]

I ordered mine on the weekend. - 5th Feb 2011.

When should I get the email / contact from my dealer with info so I can track - vin number etc. The eta on my car is 6 months.

I know it will be some time but not sure how long..

Any suggestions??

[AusBob]

I believe you won't get that until the car is actually built. I ordered mine three months ago and have no details yet =(

[SuperHans]

I ordered mine on the weekend. - 5th Feb 2011.

When should I get the email / contact from my dealer with info so I can track - vin number etc. The eta on my car is 6 months.

I know it will be some time but not sure how long..

Any suggestions??

Well after about 2 months the dealer should be able to give you a build date/week, then when the car is built you can ask for the VIN, then its 2 months or so of tracking the ship, and then 3-4 weeks of waiting for it be ready for delivery.
I hear that the agony is well worth it though

[Mashes]

Hey Folks,

The dealer got back to me today, and gave me the following number.

<Edit by Corey>

Can anyone get it to work?

Car was built over a week and a half ago now.

[Souljak]

Hey Folks,

The dealer got back to me today, and gave me the following number.

<Edit by Corey>

Can anyone get it to work?

Car was built over a week and a half ago now.

Did dealer send the the Nadcon (I think thats what it's called) screen dump? It has other pertinent info like the ship its booked on.

Mine was made in week 50 day 4 and the ship left Germany 28/12, gives some indication of timeframes.

Welcome to your 2 months of waiting hell btw!

[Corey_R]

Dude! Dont' go posting your VIN in the public forum... that's your cars identification! hehe
Anyway - be patient. The number won't work on the tracking site until your car is being driven up the ramp onto the ship. The literally stop at the base of the ramp to scan in the tracking details then.

[aVex]

I've been tracking my ship 4 times a day since the 26 January. Since yesterday, Marine Traffic is down, I'm starting to go mental. Another 2.5 weeks for it to dock in Melbourne!