OCTAVIA III Owners discussion thread

[Mysticality]

Who in Sydney has used Peter warren at warrick farm for there servicing or purchased there car there and had a glimpse of there customer service ect. Its my closest dealer and the euro specialist are a fair drive away. Thoughts?

You could always try Thomson... And they have loan cars

[Sharpy]

Update on crackling Bluetooth.
Yet again Skoda service assessed the Bluetooth and reported that this is a common problem with the MY15 with similar build date. Skoda technical replied with "this operation is normal, there will be a lower quality of sound via Bluetooth, normal as compared with similar vehicle build year and equipment". They went of to say the "newer" modules/builds do not have crackling.

Skoda tech summed up with there is no action they can take at this stage. Perplexing how crackling Bluetooth which is only on a certain module, is defined as normal, yet various other models/build dates, newer and older do not have this fault.

Seems to to me it is an issue with the modules, not a "normal" operation one would expect out of Bluetooth audio streaming.

[99Reza]

Update on crackling Bluetooth.
Yet again Skoda service assessed the Bluetooth and reported that this is a common problem with the MY15 with similar build date. Skoda technical replied with "this operation is normal, there will be a lower quality of sound via Bluetooth, normal as compared with similar vehicle build year and equipment". They went of to say the "newer" modules/builds do not have crackling.

Skoda tech summed up with there is no action they can take at this stage. Perplexing how crackling Bluetooth which is only on a certain module, is defined as normal, yet various other models/build dates, newer and older do not have this fault.

Seems to to me it is an issue with the modules, not a "normal" operation one would expect out of Bluetooth audio streaming.

Keep an eye or ear on that crackling. I used to have an intermittent crackling sound coming from the speakers regardless of the source (CD, Radio, HDD, Bluetooth), lasted about 3 months before the whole audio went out. Still can use the screen and Nav but no sound. It took a while for Skoda HQ to work out the solution and eventually decided to replace the whole unit (not just the screen, but the whole modules in the glovebox as well), haven't had issue since. They actually need to video the fault and sent it to Germany as it was one of the first issue back then.

[Sharpy]

Keep an eye or ear on that crackling. I used to have an intermittent crackling sound coming from the speakers regardless of the source (CD, Radio, HDD, Bluetooth), lasted about 3 months before the whole audio went out. Still can use the screen and Nav but no sound. It took a while for Skoda HQ to work out the solution and eventually decided to replace the whole unit (not just the screen, but the whole modules in the glovebox as well), haven't had issue since. They actually need to video the fault and sent it to Germany as it was one of the first issue back then.

I'll keep a close eye on it. I've already pushed them for a replacement, they pretty bluntly said no.

On a side note, has anyone had any condensation issues under the drivers floor mat? I have a small amount of moisture there in the carpet and on the foot scuff pad. I'm presuming it's just condensation and not a water leak as it was there prior to it raining today in Melbourne.

[LunchboxVRS]

You could always try Thomson... And they have loan cars

Is that where you work?

[nickd]

I'll keep a close eye on it. I've already pushed them for a replacement, they pretty bluntly said no.

On a side note, has anyone had any condensation issues under the drivers floor mat? I have a small amount of moisture there in the carpet and on the foot scuff pad. I'm presuming it's just condensation and not a water leak as it was there prior to it raining today in Melbourne.

Do you have a sunroof? I've read there are drain tubes that can block up which results in water in the footwell.

[Sharpy]

No sunroof, did read that it was the culprit for some people. Next options are AC (although runs passenger side?) or a coolant or some sort?

[Jondalar]

Auto dehumidifying

Does anyone know if there is a setting to disable the auto dehumidifying on the Octavia III with Tech & Comfort Pack? I find some days the start stop isn't allowed to stop the engine at traffic lights and when I check the reason is always listed as "Windscreen may become fogged". I think I am clever enough to turn on the aircon if the windscreen does indeed become fogged...

Cheers,
Karl

[Sharpy]

I'll keep a close eye on it. I've already pushed them for a replacement, they pretty bluntly said no.

On a side note, has anyone had any condensation issues under the drivers floor mat? I have a small amount of moisture there in the carpet and on the foot scuff pad. I'm presuming it's just condensation and not a water leak as it was there prior to it raining today in Melbourne.

Have booked the car in at skoda next Friday to suss the water issue. My coolant warning light came on this morning though, not sure if related. Anyone have any experience or knowledge of a coolant level and water in drivers footwell?

The service manager is also going to raise the Bluetooth concern with Skoda Tech Vic rep.

[Lams]

Had our Octy serviced today by the dealer
Pretty good experience at Cricks Mt Gravatt. SMS reminders, SMS alert to say car is ready, booked 3 days ago, same price as advertised on website. And they listened when I told them to not wash the car (it has opticoat)

Our build date was June 2015 and the phone button steering wheel did nothing. A software update fixed that

It's the first service, I have just realised the car doesn't have a service logbook anymore, like the old ones where the dealer stamps etc
Instead they print a piece of paper to say the 15000km service has been performed. Is it the same for you?

[kw0n3k]

Hi all,

picking up my new purchase on Monday. Curious to know anyone in Melbourne who has a VCDS that can activate some of the hidden features, like traffic etc.

Post pics once I pick up the car.....

[ferret vrs]

Had our Octy serviced today by the dealer
Pretty good experience at Cricks Mt Gravatt. SMS reminders, SMS alert to say car is ready, booked 3 days ago, same price as advertised on website. And they listened when I told them to not wash the car (it has opticoat)

Our build date was June 2015 and the phone button steering wheel did nothing. A software update fixed that

It's the first service, I have just realised the car doesn't have a service logbook anymore, like the old ones where the dealer stamps etc
Instead they print a piece of paper to say the 15000km service has been performed. Is it the same for you?

Interesting my phone button on the steering wheel also does nothing?
I almost always have the CarPlay feature hooked up though and noticed if it's on blue tooth only phone has to be answered on screen



Sent from my iPhone using Tapatalk

[pjam73]

Curious to know anyone in Melbourne who has a VCDS that can activate some of the hidden features, like traffic etc.

I have OBDEleven which can do all the usual stuff. I'm in the Inner West or Port Melbourne area.

[Spinifex]

...........Pretty good experience at Cricks Mt Gravatt..........

Glad you had a good experience with them mate. Unfortunately my dealings with them (for fixing the warranty oil-cooler issue) were not brilliant and I doubt I'll be taking the car there when it's due for it's first service.

I guess all service places win some and lose some....

[kw0n3k]

I have OBDEleven which can do all the usual stuff. I'm in the Inner West or Port Melbourne area.

awesome! I'll PM ya.