Volkswagen under investigation over illegal software that masks pollution

[Eaglen00b]

And false facts as well. Industry minimum warranty periods? Ummm warranty periods are completely voluntary as far as i am aware. Last i heard was VW's standard warranty is a 2 year, which VW Aus through the kindness in it's heart extends to 3 years.

False facts are an oxymoron. It's either fact, or not.

Not sure about your assertion re: warranty periods, but one thing I do know is that no commercial entity does ANYTHING through the "kindness of it's heart". There's ALWAYS a return on investment, be it financially or otherwise.

[Snail Style]

It can be a fact in one persons mind, but not true. Or i could have just said some people are dribbling ****.

Sarcasm falls flat on the internet doesn't it? Pretty much if they didn't offer a three year warranty, you could assume sales would take a big hit.

[twincab]

Received an e-mail from Skoda Aus. stating that our '14 125kw Superb 4x4 is fitted with the EA189 engine and has the offending software. No surprise, will have to wait till the smoke clears.

[VW Convert]

No surprise, will have to wait till the smoke clears.

Very clever.

It's all a waiting game from here, this will take a long time to resolve.

Cheers

George

[VW Convert]

It can be a fact in one persons mind, but not true.

That's the difference between fact and perception.


Cheers

George

[VW Convert]

Ummm warranty periods are completely voluntary as far as i am aware. Last i heard was VW's standard warranty is a 2 year, which VW Aus through the kindness in it's heart extends to 3 years.

Voluntary? Only within the limits of consumer law.

As for kindness of the heart, I think commercial reality is closer to the mark!

Cheers
George

[Ryeman]

Please list all the manufacturers that provide more than 3 years. Not many is there?
And, please advise how you know this inside knowledge of VW durability.

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Durability?
Is that what YOU are claiming?
Vw aren't in the luxurious position of basking in their reputation anymore......and as for reliability they're dreamin' compared to any Japanese manufacturer..

[Ryeman]

And false facts as well. Industry minimum warranty periods? Ummm warranty periods are completely voluntary as far as i am aware. Last i heard was VW's standard warranty is a 2 year, which VW Aus through the kindness in it's heart extends to 3 years.

Going broke is not exactly MANDATORY !
".......kindness of its heart ....."
As J McEnroe would say ... .... .. ......

[Cossor]

If it's a great value product then it has to make economic sense over the long term particularly if it's a diesel.....the question no one want to answer is why is VW only prepared to back their own product for the industry minimum, these days, of 3 years/100K......not much more than run in timer for a diesel.......answer ....it's the ancillaries and VW aren't sure that they WILL last.

On my 118TSI Golf I obtained 3year extended warranty
For my Passat, only two years
Insurance company's are learning

[hoi polloi]

Last i heard was VW's standard warranty is a 2 year, which VW Aus through the kindness in it's heart extends to 3 years.

Differs by country.

In the UK for example you're allowed unlimited miles in the first 2yrs but this will extend to up to 3yrs if you haven't done 60,000 miles. Subtlely different from the offer in Aust.

VW isn't unique here - Toyota offer 5yrs in the UK but only 3yrs here...

- Anthony

[Rawcpoppa]

I think the issue ryeman is hinting at is that there is a reason VW used the chest software ONLY during tests as opposed to during normal usage. If used during normal usage potential problems may occur with the exhaust system so he would like VW to offer better warranties post recalls.

[woofy]

Differs by country.

In the UK for example you're allowed unlimited miles in the first 2yrs but this will extend to up to 3yrs if you haven't done 60,000 miles. Subtlely different from the offer in Aust.

VW isn't unique here - Toyota offer 5yrs in the UK but only 3yrs here...

- Anthony

I can recall not so long ago when 3yrs warranty was a big thing, from memory Mazda led the way there. We had issues in an 13mth old EB Falcon that cost my Dads company lots of $$ to fix as they refused with it being out of warranty. I think a 5yr warranty for VW and Skoda is something they will be dragged into sooner rather than later. Especially if they want to regain confidence in their cars again.

[hoi polloi]

I think a 5yr warranty for VW and Skoda is something they will be dragged into sooner rather than later. Especially if they want to regain confidence in their cars again.

It depends on how big a player VW (or Skoda or Audi) want to be... No one car brand can be everything to everyone. I'd be happy with a car that drives like a VW, has the reliability/running costs of a Toyota and the warranty of a Kia but that won't happen...

Back on topic

I am keeping an open mind to date over the dieselgate business. I deliberately haven't signed up to any class action because I just don't know what VW will propose as a fix and what impact this will have. As mentioned before we don't have punitive damages in Australia so a US-style payout is out of the question. Yes, there is a probable loss in resale (greater at first but probably diminishing over time) but again we have no idea of the final markdown. The danger of joining a class action before cards are on the table is that VW may offer compensation equal to or greater than what an Australian court would otherwise award. In this case a class action would fail.

I'm happy to wait as my car still drives as well as it did two months ago...

- Anthony

[dero]

I'm interested in what Australian consumer protection laws have in effect to this dieselgate saga.

I hear differing analysis - one side says that there's the potential of not much since you've already got the car ranging towards some compensation because their anti-corporate-citizen actions have affected resale values so some compensation results through to the far edge of full value refund due to being lied about a product which was sold not fit for purchase.

[Elmura]

full value refund due to being lied about a product which was sold not fit for purchase.

Whoever says or believes that needs to learn about consumer laws. "Not fit for purpose" means that the product doesn't perform it's intended function to any reasonable degree.
In this case, a modern passenger car's function is to transport humans with a reasonable degree of safety, in reasonable comfort etc.
Not meeting emissions targets has nothing to do with fitness for purpose.


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