Golf 118 TSI Engine Failures and Service Campaign 24S4

[JHAT]

Stand your ground

Well the car still hasn't been fully diagnosed. Don't ever take your car to VW service centre at castle hill. Initially it was two weeks then three weeks now onto fifth week and still haven't started on my car.
So over it, I am definitely a fighter so I won't be quoting anytime soon😬. I have contacted accc and read some journals on the new legislation. I do have rights regarding consumers expectation about the quality of a car. And my expectation is that a European car costs more and you would assume that an engine would usually last over 150k not 57k. Considering I am not the only one experiencing this issue will make argument a lot stronger. I have also called some infrastructure department where I have been advised that if many people lodge complaints about the same issue that they can contact the manufacturer and push for a recall.

I am ready to attack as soon as I get an answer. 😄

Hi all, I'm new to this forum, which I came across whilst searching in Google on for engine failure in 118TSI Golf engines. My Golf is MY11 (bought new, low mileage, full VW service history) and last month the engine completely failed. I was about to sell it but now my car is worthless!

I have written the strongly worded letter, have reported to the ACCC, have lodged a complaint with Fair Trading (with an unsuccessful outcome), and am now taking it further.

Lemon laws protect you - Car News | CarsGuide

https://www.accc.gov.au/consumers/consumer-rights-guarantees/consumer-guarantees

It sounds like a pretty common and well-known problem with this type of engine. I think it is worth pursuing.
Good luck to anyone else who stands their ground!

[Transporter]

Hi all, I'm new to this forum, which I came across whilst searching in Google on for engine failure in 118TSI Golf engines. My Golf is MY11 (bought new, low mileage, full VW service history) and last month the engine completely failed. I was about to sell it but now my car is worthless!

I have written the strongly worded letter, have reported to the ACCC, have lodged a complaint with Fair Trading (with an unsuccessful outcome), and am now taking it further.

Lemon laws protect you - Car News | CarsGuide

https://www.accc.gov.au/consumers/consumer-rights-guarantees/consumer-guarantees

It sounds like a pretty common and well-known problem with this type of engine. I think it is worth pursuing.
Good luck to anyone else who stands their ground!

Just out of interest. How many km has the car done?

[JHAT]

Just out of interest. How many km has the car done?

60,000km

[Ryan_R]

Engine rebuilt with forged pistons. Almost hard getting used to the car again after driving a MY15 A3 for a few weeks - accelerator pedal is really stiff, and was the steering really that heavy? To be fair the A3 is 'too light' for me


With Stage 1 turned back on there's no hint of a misfire, although new coils and spark plugs had to be fitted as part of the rebuild. Timing chain was also replaced. RWC in hand and trying to sell.
The A3 (also APR Stage 1) may be quicker but somehow the Mk6 supercharged Golf is just more fun.


If you know anyone who wants a solid 118 send me a PM - trying to shift it in the next 2 weeks.

[tigger73]

If you know anyone who wants a solid 118 send me a PM - trying to shift it in the next 2 weeks.

Somehow I think this thread may be the wrong place to advertise/sell your 118TSI....

[Ryan_R]

really?
haha

[tigger73]

really?
haha

Yeah though probably now with the rebuild it'll be all good for another 100,000km or so.

[Bellehyl87]

I am an owner of a 2010 Mk6118tsi golf. Same thing has happened to me with the piston problem and new engine is required. Car has only done 47000kms. Contacted VW and was told it must be assessed at a VW dealership. The technician has sent in an application for a goodwill fix. I am waiting to here back, but from what I have read in this thread, I am not expecting them to pay. I am going to fight them hard on this and put a lot of pressure on them until I get a satisfactory outcome. It is not acceptable that they are getting away with this and there needs to be some accountability from them. I will also be reporting them to the ACCC. I am hoping we can get more people to report and bring to light their problems with these cars, as another mechanic(non VW) told me he has replaced 15 of them! Ironically he was just finishing one when I initially had it towed to him.

[Snail Style]

What would be the interest in rebuilt exchange long blocks with Wossner pistons & new timing chain/tensioner for $3000?

[Sosotired]

Ok so yet another Mk6 118tsi owner with cracked pistons x2. New engine required at a cost of $12K.
Production March 2010 purchase June 2010. Full service history on time at a VW dealership. 96,000 km on the clock. Engine light came on flashing not solid while idling at lights once while on way to work. Not seen again that day. Next day happened three times again only while idling. Phoned and booked in for it to be checked given appointment a week later. Not advised to stop driving the car. No further lights until five days later. Engine light on solidly and EPC light decided to join the party car running badly not driven until taken to dealership. Diagnosis on engine done by dealership. New engine required. Awesome.....

Good will claim rejected by VW AU due to the age of the car. This has only been verbal over the phone but assume I will get this in writing.

I really can't see how it is acceptable for a car that hasn't even done 100k to have an engine die at 6.5 years old.

I am yet to contact the ACCC (great timing right on top of Christmas). Any other tips or advice? Anyone feel there is any point in trying legal advice?

Really gutted. Loved my Golf until a month ago.

[Ryan_R]

At $12k they clearly do not want the repair job.

[brad]

Contact VW direct. Quote directly from the ACCC website about statutory warranty.

Many of the service advisors are full of BS and don't actually do what they say they will.

Start sending and requesting written documentation of the process.

[Sosotired]

Apparently can't be repaired needs a new engine. Cracked piston has damaged boaring in the cylinder. Hubby asked about reconditioned engine and was told they couldn't use recon due to piston issue (which to me is indicating there IS a problem with the 118tsi engine of VW denies this)

[Umai Naa!!]

Cheapest way out of this would be to fit a second hand engine, and sell the car. If you can find a good one, most wreckers will offer some sort of warranty on it, and will have performed a basic check-over on it. I.e. unusual noises, compression test, etc.

Unfortunately, the 118TSI motors are a bit of a dog. Great thing when running, but too failure prone.

[tigger73]

Dealers will never use second-hand parts where brand new are available. They have to warrant the parts and workmanship and they can't do this on second-hand parts they get from a wreckers. Also VW wouldn't like the dealers supplying second-hand parts when they make good margin on spares.

That is where a good independent workshop can offer a number of options including using second-hand or reconditioned parts that a dealer will not.