How to track the car you have ordered?

[hcvo1]

Quick question: My dealer has told me the VIN is only processed after the car has been built. Can anyone confirm this from their own purchase/experience? Thanks

Yep that is correct, you will not get your VIN until the car has been built and even then give it a few days...

[Karlosovic]

Anyone waiting on a ship due 30-May-2010?

The last i heard from my dealer, the ship with my GTI was due in Sydney on 30-May-2010

Anyone else waiting on a car on this shipment?
Anyone know what the boat is called... or if it's still on schedule for the 30th ?

[Maverick]

The last i heard from my dealer, the ship with my GTI was due in Sydney on 30-May-2010

Anyone else waiting on a car on this shipment?
Anyone know what the boat is called... or if it's still on schedule for the 30th ?

Either ask your dealer for the VIN number or check the port authority website to see what ships are due on the 30th for the name.

[Pauly]

For those waiting for cars the TOSCANA is back in range and off the cost of cape town in south africa.

It doesn't look to be delayed just yet. It is still scheduled for a 14th of June docking in Melbourne.

[Golfitup]

Oberon just left Fremantle and is heading for Melbourne....due on Monday

Am I the only one with a car on the Oberon??

[Karlosovic]

Oberon just left Fremantle and is heading for Melbourne....due on Monday

Am I the only one with a car on the Oberon??

Well I don't know what ship my car is on, but I was told it's due on the 30th May.... which is Sunday
I wouldn't think VW would have 2 ships due on consecutive days so that's probably mine too

actually.... Melbourne you say ? hmm I dunno then

[gv-dub]

Well I don't know what ship my car is on, but I was told it's due on the 30th May.... which is Sunday
I wouldn't think VW would have 2 ships due on consecutive days so that's probably mine too

actually.... Melbourne you say ? hmm I dunno then

Both the Oberon and Asian Dynasty are due into Melbourne on 31/5.

[BBP]

Hi guys, just got my VIN from the dealer but it is not showing up on the tracker yet. I presume there is a gap between getting your VIN and the car making it onto the ship, hence the delay. Correct ?

[Christopher]

Hi guys, just got my VIN from the dealer but it is not showing up on the tracker yet. I presume there is a gap between getting your VIN and the car making it onto the ship, hence the delay. Correct ?

Correct.. Give it a week and it should show up. There'll be a bit of a delay as the car to be transported to the docks and then for the shipping company to upload the information once the car has been loaded onto a vessel.

[BBP]

Correct.. Give it a week and it should show up. There'll be a bit of a delay as the car to be transported to the docks and then for the shipping company to upload the information once the car has been loaded onto a vessel.

Thanks for the confirmation.

[asx]

I can track my one is now. Ordered in March and currenlty on MORNING CELLO, due to arrive in PORT KEMBLA on 4th July.

[phantomcamel]

Correct.. Give it a week and it should show up. There'll be a bit of a delay as the car to be transported to the docks and then for the shipping company to upload the information once the car has been loaded onto a vessel.

Generally takes about 1 - 2 weeks from built finish to get on a train to the respective wharf. The most accurate time is the actual transport on the ship - I have never seen great discapencies there. Biggest "unknown" factor is the time form landing on the wharf & being released to the delaership. All transports are handled by PATRICKs. The time can vary from 10 days to 3 weeks (mind you there can be the occasional blow-out when the whole shipment is contaminated with seeds...).
Their KPI is 7 working days which I have NEVER seen in my 3 years + with VW. Realisticly you ar looking at 2 - 3 weeks. You can ring the dealership till you turn blue, there is NOTHING your sales person can do about this window! Once it is at the dealership, it depends on the individual dealerships speed. As a rule of thumb an aftermarket tint adds another day, so does a towbar (6 hour instalation!). Your dealer can track the status of the car with PATRICKS as there is a dealer logon - the magic words are "dispatched to dealer" Hvaing said that not every sales person has the authority to log on to this. In some dealeships only the mager or stock controller have the log on info, so don't make a nuisance of yourself trying to get daily updates form your sales rep

[elephino]

I can track my one is now. Ordered in March and currenlty on MORNING CELLO, due to arrive in PORT KEMBLA on 4th July.

My mum's BMW is on the same ship.

[Kwoka]

Got a call from dealer today, car will be ready to pick up on monday! Final home stretch now!

[Golfitup]

From reception (and a few other offices) at work, we can watch the ships come in. I think I will have to take my camera to work on Monday. The problem is I don't know what time it will arrive on Monday!!