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I would hope they at least prioritise people who have the longest running issues with their dealers. If you have been having issues since for years, why should someone with no issues get priority if they don't have a problem, simply because their car was built the day before you?
I would hope they at least prioritise people who have the longest running issues with their dealers. If you have been having issues since for years, why should someone with no issues get priority if they don't have a problem, simply because their car was built the day before you?
How would you know one way or the other? We have no idea how they prioritise the replacements. Could be by state then dealer?!?
I just phones the dealer and booked it in like any other service. (I then got the 2nd letter a couple of days after.) I've had it replaced before - it'll drive differently for a week and then go back to normal as it adapts. You'll only notice an improvement if your current one is bad (jerky, etc).
You'll only notice an improvement if your current one is bad (jerky, etc).
most of them? remember, apparently the manual states that these uber-versatile urban hatches werent meant to be driven in..........................
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city stop-start traffic. add to the fact that our summers are like, detrimentally hotter than other markets (united arab emirates, singapore, turkey, south africa, southern states in usa e.g. alabama).... wow. world of difference, temperature wise (not @ you, but rather @ VWA... i'll probably get a letter from a lawyer soon, haha).
How would you know one way or the other? We have no idea how they prioritise the replacements. Could be by state then dealer?!?
I've not said i know anything, simply that I would hope VWA know, and this time try to act with a bit more appreciation for owners and the media coverage.
One way to know would be if someone with an MY12 comes in and says they had no problems and had the recall anyway, before owners who have had documented issues. It'll be guess work in part for us forum monkeys, but Not for VWA and their owner and vehicle data.
Had it done today on my 2010 Golf. I haven't received the second letter yet, but when I had made the booking for scheduled service a month ago, I requested for the work to be done. When I spoke to the dealer yesterday though, they said if I've not received the letter than they won't necessarily have the part as supposedly VWA allocates them specifically to a vehicle. It was pretty much an all day job including the scheduled service. I dropped it off around 8:30 and they were still working on it when I got there at 5. Was told they had to load new software for it.
Wife's car went in on Wednesday (Skoda Octavia 118 ) to get clutches done and 3 service campaigns, they said if the parts for the recall were in stock they would do that too. 2 days for it all as that is how long it takes to do clutches got call Thursday arvo before I went to dealer to pick up and they said still not done due to staff absence would be done by Friday (today). Got call 2pm today and they said the guy is still sick so will need to get car next week (hopefully Monday)
I'm not complaining, they always give me a loan car and this this time it's a MY13 Audi Q3 so I said take as long as they need. Q3 is reeeeaaal nice to drive, quattro system on an Octy would be nice!!!
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