Hi there
I have a 2013 VW Transporter that has peeling paint in the channels. The paint adherence between the primer the colour (white) is apparently not very good. I have peeling paint in the channels on the roof all the way along. Big issues with the top coat coming off when i took off my rhino roof racks. All issues exposing primer and beginning to rust. One image attached and can send more if needed.
I have been trying to get VW to fix this issue under their responsibilities under consumer law - no luck, they reckon the roof racks are to blame which makes no sense to me. I've had advice from fair trading in both Qld and NSW that i have a good case on the basis the paint issue is a manufacturing issue. A friend's dad visiting from Germany that has worked in automotive paint for the big companies in Europe said straight away it looked like it was not cleaned properly or bad paint in the manufacturing process.
I'm now preparing my case to go to the tribunal and have requested quotes for resprays so that i know how much to ask for. I think it would help my case to have a statement from a certified or recognised expert in AU that the problem is manufacturing fault.
It would be really helpful to hear any advice or other experiences in similar situations as well as any contacts for people that are something like 'certified auto paint experts' (vehicle is in Brisbane).
thanks
Paul
I have a 2013 VW Transporter that has peeling paint in the channels. The paint adherence between the primer the colour (white) is apparently not very good. I have peeling paint in the channels on the roof all the way along. Big issues with the top coat coming off when i took off my rhino roof racks. All issues exposing primer and beginning to rust. One image attached and can send more if needed.
I have been trying to get VW to fix this issue under their responsibilities under consumer law - no luck, they reckon the roof racks are to blame which makes no sense to me. I've had advice from fair trading in both Qld and NSW that i have a good case on the basis the paint issue is a manufacturing issue. A friend's dad visiting from Germany that has worked in automotive paint for the big companies in Europe said straight away it looked like it was not cleaned properly or bad paint in the manufacturing process.
I'm now preparing my case to go to the tribunal and have requested quotes for resprays so that i know how much to ask for. I think it would help my case to have a statement from a certified or recognised expert in AU that the problem is manufacturing fault.
It would be really helpful to hear any advice or other experiences in similar situations as well as any contacts for people that are something like 'certified auto paint experts' (vehicle is in Brisbane).
thanks
Paul
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