T5 DSG dropping gear? WTF HELP?

[IN2VWS]

IMHO, If there were going to be mass failures in our T5's, The signs would have been appearing by now.......maybe they still will, only time will tell.
I was told that our DSG's are rated to 600nm or torque. Also that the T5 DSG is a wet clutch system, whereas the problematic passenger car DSG's are a dry clutch system, and are not rated to high torque values.

Here is an interesting article about the DSG.
VW Audi DSG S-tronic FAQ with common DSG problems, the sensor recall, and video reviews

[Sunny43.5]

It is nice that VW designed the 500 series for the higher torque engines but the article did not differentiate with this statement
"Some other disadvantages of a DSG are potentially lower reliability, higher replacement costs, and heavier weight compared to a manual"
Sounds to me like writers are not convinced of the DSG reliability . I also noted that an extended warranty may not exactly give you the protection you would hope for I can't imagine any insurance company giving coverage on a Auto box that they will already know has had its share of problems dry clutch or wet clutch . These guys are not going to leave themselves open to a potential repair bill of up to $15000 as someone quoted . So if this was the case then if there is a problem then the owner will cop it . I think I will leave this thread alone as I do not think any one will be happy with statements made , there will be those who swear by them and others like me who are suspicious .

[tigger73]

Well if it's any peace of mind the Tiguans share the same DQ500 DSG gearbox and I'm not aware of many problems with the gearbox in the Tigs either (touch wood).

I keep an eye out on the Transporter threads for DSG issues as I think for anyone with DSG there is always a concern that they could be up for an expensive repair bill if it goes outside warranty (and/or whether to sell/trade-in the vehicle before it goes out of warranty).

Anyway hopefully the OP gets his DSG fixed under warranty and has many more km of trouble-free motoring.

[IN2VWS]

I think a key factor in the longevity of our DQ500 DSG's, is to do your oil AND filter changes. Your dealer will tell you that you do not need to change the filter, as the service schedule does not list the filter change.
Insist that the filter be changed. It is not that difficult to get to. It is on top of the DSG box.
Why change the oil, just to have it run through a dirty filter?????? If the oil is dirty enough to be changed, then so is the filter.....IMO.
Eventually, the filter will get blocked if it is not changed.

[Umai Naa!!]

True. Definately ask for the filter to be changed. It's not worth the risk.

The first 6-speed DSGs in the passenger cars were more likely to fail before they even got to 60,000klms anyway. No idea what the state of play is on the current DSGs.

[Foxpuppet]

Soooo, i called the dealer today (shut yesterday for anzac day) turns out the parts for my van have an ETA of 5/5/13 so i'm still left waiting until then. parts are being dispatched from singapore apparently.

I think a key factor in the longevity of our DQ500 DSG's, is to do your oil AND filter changes. Your dealer will tell you that you do not need to change the filter, as the service schedule does not list the filter change.
Insist that the filter be changed. It is not that difficult to get to. It is on top of the DSG box.
Why change the oil, just to have it run through a dirty filter?????? If the oil is dirty enough to be changed, then so is the filter.....IMO.
Eventually, the filter will get blocked if it is not changed.

what's the normal time frame/frequency for this filter change? each service or a certain number of Km's?

[Sunny43.5]

I found out after reading the owners manual that if you own a CADDY with DSG they will replace the filter at 60.000 km if you own a Transporter they do not change the filter you HAVE to ask for it to be done . This just irks me had the same problem with our old T5 and VW still have not changed the service procedure , but as I have been bitten once the filter WILL be done at my cost at every second service despite any protestations from the dealer . If they tell me it does not need changing I will probably kill someone , right time to take my Tylenol extra strength and lay down in a dark corner . Calm Calm .

[Umai Naa!!]

Soooo, i called the dealer today (shut yesterday for anzac day) turns out the parts for my van have an ETA of 5/5/13 so i'm still left waiting until then. parts are being dispatched from singapore apparently.

What's the normal time frame/frequency for this filter change? each service or a certain number of Km's?

I wouldn't have imagined there to be a Mechatronics for one of these in the country. 14-day turn around is pretty standard for something out of Singapore.

There's no specified interval on the filter change on these. I would recommend that you have it changed every 60,000klms just like any other DQ500 DSG. It oddly omitted from the service schedule due to the difficulty in accessing it to replace it. Sure, it's harder to do than on a Tiguan, but it's certainly not impossible, and not something that would take more than an hour to do.

[Sunny43.5]

Sounds like lazy VW technicians to me or maybe VW will not allow them to remove and replace it in case something happens and then they are responsible .

[Umai Naa!!]

We've been over this a million times.

Volkswagen did not specify a service interval for the filter because there is a pipe in the way, that limits access to the filter housing, making replacement difficult and time-consuming.

[Foxpuppet]

T5 DSG dropping gear? WTF HELP?

The van is going to be there until next week or the week after. It's at around 54/5k with the warranty expiring in 2 days. Do you think I should get them to do the 60k service now while its just sitting there and get the filter changed at the same time?
that way I save myself another day off the road in 3 months or so getting the scheduled service and maybe find anything else wrong before the warranty expires.
Is that a bad idea as the following service will have the van doing 20k (54-75) rather than the 15k (60-75) interval? Or can the interval just be modified?

This really sucks... It's going to be almost a month by the time they have It back on the road.

[Umai Naa!!]

The van is going to be there until next week or the week after. It's at around 54/5k with the warranty expiring in 2 days. Do you think I should get them to do the 60k service now while its just sitting there and get the filter changed at the same time?
that way I save myself another day off the road in 3 months or so getting the scheduled service and maybe find anything else wrong before the warranty expires.
Is that a bad idea as the following service will have the van doing 20k (54-75) rather than the 15k (60-75) interval? Or can the interval just be modified?

This really sucks... It's going to be almost a month by the time they have It back on the road.

To do the Mechatronics, they'll have to dump the oil out of the DSG anyway. I'd be requesting the filter be replaced while they're doing it.

Plenty of people book their cars in for an end of warranty check-over. Sure, you'll probably pay for the inspection, but at least anything they might find will be covered.

[Sunny43.5]

If what you say is correct that due to the design then surely its another VW stuff up what's the point of the filter being placed there if it cannot be changed easily .

We've been over this a million times.

Volkswagen did not specify a service interval for the filter because there is a pipe in the way, that limits access to the filter housing, making replacement difficult and time-consuming.

[Golf Loon]

All DSG Gearboxes from VW have massive problems.

They can't sell any in Europe as all vans would be manual and most cars. Thus the research and development on them is limited as the send the to the colonies and so the problem is far away.

The problem is massive, but covered up at all levels. Vw replace mechatronics units, then gearboxes, then it's out if warranty, so tough poo.

i get a couple of people a week coming into my shop asking how they can make the box work well enough to sell the car because they are so over the problem. There is no easy answer.

The best solution is buy a manual one!

Big grunty diesel, big heavy van attached to a complicated electronic auto, what could possibly go wrong?

[Sunny43.5]

In answer Matt every thing can go wrong not like the good old days , I had a Valiant Wagon [who remembers them ] it was a 69 VF 318 fireball V8 with 3 speed auto , had that baby for over 6 years and 200.000 kays . Would sit at the lights with slight foot pressure on brakes and then just bury the right foot could burn off thousands of kays of rubber at a time and in all those years of abuse the auto did not hiccup once I miss the good old days . Try that today and it would be bye bye thousands of dollars in repairs .