Just wondering if anyone has any advice or can suggest a possible cause/remedy for a faulty sliding door. Our MY12 Highline Mulitvan has electronic sliding doors. The right (driver's side) door refuses to shut; repeatedly opening until it is held in place near the rear slide arm.
When I had it serviced the faults were shown on the report. The van is still under warranty so we had the caryard nominate a repairer who thought he had solved the issue by replacing a bent sliding arm. We were told the door had been operated several times - even demonstrated to us when we collected it - and all worked fine. When we came to use it the next day the same fault has re-appeared. The left side door operates with no issues.
Before I go back to the repairer, I just wanted to know what solutions I might be able to offer to them - other than me saying I will take it to a "proper" VW Repairer?
Cheers
When I had it serviced the faults were shown on the report. The van is still under warranty so we had the caryard nominate a repairer who thought he had solved the issue by replacing a bent sliding arm. We were told the door had been operated several times - even demonstrated to us when we collected it - and all worked fine. When we came to use it the next day the same fault has re-appeared. The left side door operates with no issues.
Before I go back to the repairer, I just wanted to know what solutions I might be able to offer to them - other than me saying I will take it to a "proper" VW Repairer?
Cheers

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