Tracking Progress on your Polo and Polo GTI

[CBR PoloGTI]

Well, after what at times felt like an excruciating wait, my GTI has finally been loaded on a boat bound for Australia!! All up, it was 6 weeks and 1 day between the time it was built and the time it was loaded on the Talisman The dealer's estimate of delivery has slipped about 2 or 3 weeks. I'm expecting to pick it up some time around the 2nd or 3rd week of September.

There are 5 Polos on the Talisman all up - all bound for Port Kembla. Silver lining on the delayed loading is that it's coming the short way via the Panama Canal.

[Corey_R]

Keep in mind that the car isn't built in 1 day. Hence why they have a build week, and not day
SO once it's handed over to production, they schedule the parts and the slot, the body shop starts it's stuff first and then the body and the rest of the parts meet a few days later, and then there is the QA and the running of the car on a rolling road. Then it goes to the factories holding yard, then it gets on a train and goes to Bremerhaven Germany. Then it sits at the ports. Then it gets on a boat eventually.

[CBR PoloGTI]

Keep in mind that the car isn't built in 1 day. Hence why they have a build week, and not day
SO once it's handed over to production, they schedule the parts and the slot, the body shop starts it's stuff first and then the body and the rest of the parts meet a few days later, and then there is the QA and the running of the car on a rolling road. Then it goes to the factories holding yard, then it gets on a train and goes to Bremerhaven Germany. Then it sits at the ports. Then it gets on a boat eventually.

Don't know about anyone else, but mine had a build day and I was aware that they take about a day give or take to build. I've watched 2 previous cars be built to order. Neither took anything like 6 weeks to be loaded onto the ship - that said, the factory was located much closer to the port than Pamplona is to Bremerhaven. In the case of my cooper S, it was something like a week from rolling down the production line to being loaded onto the ship.

[Corey_R]

Yes, on the Extended Information table in NADCON, there is a specific day listed under Production ID. We're not sure exactly what the date signifies. From the "ETA Data" screen you can see each of these steps:
8. Allocation of Production Plant
9. Handover to Production
10. Start Body Shell Shop
11. End Body Shell Shop
12. Start Paint Shop
13. End Paint Shop
14. Start Final Assembly
15. Checkpoint 8 Handover to Sales
16. Start Service Shop
17. End Service Shop
18. Exit Production Plant
19. Arrival Port of Shipment

Now, unless step 10 and step 18 for you occurs on the 1 day, it would indicate that it dates multiple. Unfortunately I haven't seen a "delivered" ETA Data screenshot for you Polo guys, so no idea how many days it's actually in production. Maybe someone like gavs etc got their and can share?

[Mike]

My car has now been at Patrick Autocare for 2 weeks and still hasn't been finished.
Apparently the tracking site states that it can take up to 7-14 days from arrival at Patricks to be completed.
This is getting annoying

[nugget1312]

So does anyone know which point is Bremerhaven, "Departure port of shipment " (1/7 was my date) or "Departure last Point of transit" (26/7) ? My dealer was telling me my car should be on the boat on the 11th, however nothing has appeared on the tracker yet.

[CBR PoloGTI]

Not sure if it'll be the same for you or not but my dealer told me mine was due to be loaded on the boat about a week before it actually showed up.

[Mike]

So I finally got an answer about my car today!
After calling the dealer and getting quite angry on the phone with the manager, he said he'd call and find out whats going on.
He actually called me back to my surprise and tells me the reason my car was delayed is because one of the tyres was wrong... very strange and probably a lie but he said its been fixed today and they'll get the car by next wednesday and i'll be able to pick it up by friday.
Don't know if any of this is true or not, i'll have to wait and see.
But OMG! its been 21 days and counting since my car was unloaded from the boat!
It will be a whole month if i pick it up end of next week.
Longest turn around time or what!

[Tigga1]

After calling the dealer and getting quite angry on the phone with the manager, he said he'd call and find out whats going on.
He actually called me back to my surprise and tells me the reason my car was delayed is because one of the tyres was wrong... very strange and probably a lie but he said its been fixed today and they'll get the car by next wednesday and i'll be able to pick it up by friday.
Don't know if any of this is true or not, i'll have to wait and see.
But OMG! its been 21 days and counting since my car was unloaded from the boat!
It will be a whole month if i pick it up end of next week.
Longest turn around time or what!

Mine was similar, ship docked early July, dealer thought might have the car by middle of month. Few follow upcalls from me, was told car left Bne 7/7 (quicker than expected) rang again the following week, "on its way, any day now". By the end of the week (last week) starting to get a bit anxious, as I had to make arrangement to take delivery...Finally got a call back on Friday, that car apparently was still in Bne, had never left there, but would be put on t'port that day. Arrived at dealership Tuesday, taking delivery today...
Nice crisp driving weather too, so looking forward to my first 200km cruise!

[gavs]

So I finally got an answer about my car today!
After calling the dealer and getting quite angry on the phone with the manager, he said he'd call and find out whats going on.
He actually called me back to my surprise and tells me the reason my car was delayed is because one of the tyres was wrong... very strange and probably a lie but he said its been fixed today and they'll get the car by next wednesday and i'll be able to pick it up by friday.
Don't know if any of this is true or not, i'll have to wait and see.
But OMG! its been 21 days and counting since my car was unloaded from the boat!
It will be a whole month if i pick it up end of next week.
Longest turn around time or what!

Yours is a GTI yeah? Which has all the wheels and tyres fitted at the factory in Pamplona an would be nigh on impossible for it to have 1 incorrect tyre? I'd say they forgot your car mate, give Patricks autocare a call an be very nice, they MIGHT be able to help you if you have your comms number and VIN....

[Mike]

Yours is a GTI yeah? Which has all the wheels and tyres fitted at the factory in Pamplona an would be nigh on impossible for it to have 1 incorrect tyre? I'd say they forgot your car mate, give Patricks autocare a call an be very nice, they MIGHT be able to help you if you have your comms number and VIN....

Yeah GTI, i thought it sounded stupid. They could of made up a better excuse.
I actually did call Patricks a couple of days ago, all they could tell me was my car still had work to be done to it and that there was no ETA.
I've been calling my dealer every few days since the 2nd week of July so i don't know how they could of forgotten about my car.
Why do car dealers have to be so crap?

[broxigar1983]

Why do car dealers have to be so crap?

because they have you by the grown jewels

[Mike]

Finally! My car should be arriving at the dealer tomorrow morning and i should be picking it up Wednesday!
God damn i'm too excited!
Now i just gotta find out how i'm going to get to Morwell... I guess the train would be the go

[BeerCentral]

Yessssssssssss pick up tomorrow after 7 month wait.

[GTI mk6]

Contrats Mike, you've had quiet a wait since your beasty landed. Only two more sleeps now though.......... Hope all goes well for you on Wednesday.