Above Forum Ad

Collapse

Announcement

Collapse
1 of 2 < >

Email Notifications Failing (mostly Telstra)

Hello everyone. Seems there is an issue with Telstra (possible others) blocking email from our server. If you are trying to sign up I would suggest a different email if possible. If you're trying to reset your password and it fails please use the Contact Us page:
2 of 2 < >

Welcome to the new look VWWatercooled

After much work and little sleep there is a new version of the forums running on more powerful and recent hardware as well as an upgraded software platform.

Things are mostly the same, but some things are a little different. We will be learning together, so please post questions (and answers if you've worked things out) in the help thread.

The new forum software is an upgraded version of what came before, it's mostly the same but also a little different. Hopefully easier to use and more stable than before. We are learning together here, so please be patient. If you have questions, please post them here. If you have worked something out and can provide an answer,
See more
See less

Extended Warranty option for 2015 VW Passat Wagon 118TSI

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • #16
    Eric:
    EXCLUSIONS
    The following are not covered:

    • Any failure to the extent that is otherwise covered and able to be claimed under a Dealer Warranty or a Manufacturer Warranty applicable to the Vehicle in Australia;
    • Any claim attributable to overheating;
    • Damage attributable to impact or a road traffic accident;
    • Any mechanical failure that can be attributed to the Vehicle being fitted with an LPG unit other than a unit supplied, fitted and endorsed by the Vehicle manufacturer;
    • Replacement of or repairs to tyres or wheels (unless covered elsewhere in the Policy), batteries, mechanical adjustments, exhaust system component, replacement or other servicing (including items scheduled as routine servicing by the Manufacturer) which in the judgement of the Manufacturer are made or should be made as maintenance;
    • Failure arising from Normal Wear & Tear or the gradual reduction in operating performance of the Vehicle or Covered Component;
    • Parts other than those covered by Manufacturer Warranty; including parts subject to recall by the Manufacturer, component parts or design elements which are found to have been an inherent design fault, including parts subject to:
    • The Manufacturer’s recalls; or
    • Any notice of faults issued by the Manufacturer;
    • Parts which have not failed;
    • Software upgrades/updates, unless required due to the replacement of a covered component;
    • Any loss caused through any modification of any Covered Components or caused by any non-Manufacturer fitted parts;
    • Consequential loss or damage of any kind (including but not limited to loss of profits), except unavoidable mechanical damage caused by the failure of a Covered Component. However, if the Vehicle is continued to be operated after the component failure other affected components will not be covered;
    • Vehicles that have not been maintained in accordance with the service requirements of this Cover (see section titled ‘Service Requirements’);
    • Failure caused by misuse, neglect, abuse or improper servicing or any repairs required as a result of continued operation of the Vehicle once a defect or fault has occurred;
    • Any problem caused by the failure to maintain proper levels of fluids, fuels, lubricants or coolants or contamination of fluids;
    • Any problem caused by the use of incorrect types and grades of fuel, oil or lubricants or any contaminated fuel, oil or lubricants;
    • Any claims where We have not been contacted prior to the commencement of repair or repairs, or where We have not issued an authorisation number;
    • Any tapings, threads, fixings and/or fastening devices or repairs as a result of these components not being fitted correctly;
    • The costs incurred in improving or reconditioning the Vehicle or parts to a condition superior to that at the time of purchase;
    • Damage to the Vehicle caused by corrosion, rust, fire, illegal use (including damage as a result of the theft of the vehicle), malicious damage, impact, accident, earthquake, Flood or other occurrence of nature, riot or civil commotion, war, terrorism, invasion, strikes or resulting from nuclear fission, fusion or radioactivity;
    • Diagnostic, dismantling costs and costs to reassemble the Vehicle following such diagnosis or dismantling (if applicable), including where such costs are required to ascertain whether a failure is a covered failure under the Policy, unless accepted as part of an authorised claim; or
    • Paintwork, panel and bodywork and all related Vehicle components (including but not limited to) lamps and lamp units, weather-strips and seals, components made of glass, and/or any exterior trim or decorative components.

    Please note: The gradual reduction in operating performance of a component may result in a component becoming noisy and as such, does not necessarily constitute a sudden and unforeseen failure.

    The Policy will cease and No Cover is provided under the Policy for any Vehicle which:

    • Is being or has been used;
    • in competitions, rallies, racing, pace making, reliability trials, speed or hill climbing,
    • for carrying and/or towing loads above the gross combination weight of the trailer and your Vehicle, as specified by the Manufacturer,
    • for car rental,
    • for carrying passengers for hire or reward,
    • for delivery or courier use,
    • as a Police or emergency Vehicle,
    • for driver instruction or tuition for reward, or
    • in connection with mining and or excavation activities,
    • Is unroadworthy or unregistered;
    • Is being used outside of Australia; or
    • Has an odometer reading that cannot be accurately determined.

    This Policy does not cover non-financial loss or consequential financial loss.
    Consequential financial loss is indirect loss which accompanies insured loss including but not limited to legal costs or investigation costs. Non-financial loss is loss, including but not limited to distress, inconvenience, pain and suffering and/or damage to reputation.

    In relation to the Policy Exclusions, You should also read the next section, titled ‘Service Requirements’ carefully.

    SERVICE REQUIREMENTS
    It is a condition of Cover that Your Vehicle is maintained in a roadworthy, mechanically sound condition and serviced regularly in accordance with the Manufacturer’s recommendations. It is Your responsibility to ensure that servicing is completed in accordance with Manufacturer’s recommendations. If You are unsure of these, please contact the Manufacturer to ascertain the recommended servicing schedule for Your Vehicle.

    An Authorised Dealer must carry out any service or repairs and the Service Records must be completed and stamped each time the Vehicle is serviced. Any defect or fault or any parts identified as needing repair or replacement or which are identified as a potential problem, including those identified while the Vehicle is still covered by Dealer Warranty or Manufacturer Warranty, must be immediately rectified. Upon becoming aware of the development of any mechanical problem, You or any other person driving the Vehicle must take all necessary steps to minimise any damage that might arise.
    It is Your responsibility to keep proof of servicing. Before a claim will be authorised, You must provide the Service Records

    The guy at coveru said allianz only do 2yr extended warranty (up to an extra 100000km) for $2850. Guess i'm going to go with the Eric 5yr extended warranty for less monies.
    2018 MY18 Indium Grey VW Golf 110TSI Comfortline, DAP & Infotainment, Folding Mirrors!
    2023 MY23 Nevada White Cupra Formentor VZx
    2015 Carnival Yellow Honda S660

    Comment


    • #17
      Oh and also got prices on Rim & Tyre insurance (3years):

      Eric Standard Cover ($350 per tyre, Maximum 2 tyres per year, 1 Rim Claim per year up to $1000, Unlimited puncture repairs) $348
      Eric Prestige Cover ($800 per tyre, Maximum 2 tyres per year, 1 Rim claim per year up to $1500, Unlimited puncture repairs) $593

      I'm gonna pass on the above and just get the Eric 5yr extended warranty.
      Last edited by FarQ; 09-04-2018, 06:38 PM.
      2018 MY18 Indium Grey VW Golf 110TSI Comfortline, DAP & Infotainment, Folding Mirrors!
      2023 MY23 Nevada White Cupra Formentor VZx
      2015 Carnival Yellow Honda S660

      Comment


      • #18
        I still feel a little burned by the extended warranty I got through my lease company, they specifically exclude trim pieces from coverage presumably because they aren't essentially to the operation of the vehicle... except in my case when the door puller mechanism on the multivan failed and the fix what to replace the entire door trim (since it was a molded plastic piece on the back which had given up). Short version, extended warranty refused to replace the "trim" regardless of the fact that it sort of impacted my ability to open the drivers door.

        On the upside VW Australia came to the party and provided a good will claim that covered the cost of the parts and the dealer covered the labour (one of the benefits of having the Multivan serviced by the local dealer and building a relationship and history). I know there are plenty of other things that the warranty would/could have been good for, but in my case (and most people I would suggest) the extended warranty was never actually used.

        If it has an engine or heartbeat it's going to cost you.

        Comment

        Working...
        X