Voice Control and Speech - Issues and Questions

[pologti18t]

Two questions

1. Will it be in English, and
2. Is it worth the $100 saved

Is voice control worth anything?

[spikeyboy22]

Two questions

1. Will it be in English, and
2. Is it worth the $100 saved

Two answers

1. Who knows
2. We'll if you add up all my time trying to get dealers to in first know there is a update and second install it I have wated over $ 400 of my time so far

[AdamD]

Or you could just purchase it online like from here

Volkswagen Zubehör Shop - Sprachbedienung f.Navigation Discover Media Dialog Spracheingabe 5G0054802A

Google is your friend

Trouble is, unless that update covers all regions (including the Australian dialect), and is the current (latest) release, it'll certainly be money wasted. VWA made a big deal about VR no longer being a standard inclusion because new voice recognition firmware (with better localisation) was being developed, which has now been released - albeit for an extra charge.

I don't necessarily believe VWA's standard line on this, but I also wouldn't go buying the first thing I find in the Volkswagen Germany shop without doing further research.

[Wrinkles66]

Late last week, after an earlier unsuccessful attempt, my local VW dealer finally managed to install the voice software on my 2013 Series 7 TDI Highline. To my very great disappointment (and cost) however, it still does not work. When I attempt to use it with the navigation system I received the following message:

Address input using voice is not supported for this country. Please continue operation on the screen”

There is also a problem using the voice module to make telephone calls as the voice command does not recognise names in my iPhone address book. Although I can use the voice system to enter a known telephone number, the system is also unable able to link that number to an identity in my telephone’s address book.

I am still waiting for a response from the dealer. For those contemplating this upgrade, my advice at this stage would be to keep your money in your pocket.

[Ryan_R]

Thanks for the feedback, it seems that the UK-based system in the Mk6 Golf is much better by comparison.

[veew]

Good to know, cheers Wrinkles666

[DV52]

Late last week, after an earlier unsuccessful attempt, my local VW dealer finally managed to install the voice software on my 2013 Series 7 TDI Highline. To my very great disappointment (and cost) however, it still does not work. When I attempt to use it with the navigation system I received the following message:

Address input using voice is not supported for this country. Please continue operation on the screen”

There is also a problem using the voice module to make telephone calls as the voice command does not recognise names in my iPhone address book. Although I can use the voice system to enter a known telephone number, the system is also unable able to link that number to an identity in my telephone’s address book.

I am still waiting fora response from the dealer. For those contemplating this upgrade, my advice at this stage would be to keep your money in your pocket.

Wrinkles66: The voice control fix worked fine for me albeit with the benefit of hindsight, the cost of the function was much higher than the benefit (and I didn't pay anything for the fix)!

But then, I live in Victoria. Perhaps things work differently on the east side of Oz?

[Golf7Tdi]

Head unit VOICE

Hello, Ive just contacted VW in regards to voice controls in AUS, apparently they are making an SD card with the voice controls and will mail them to us some time this year and all we have to do is plug it in and we can start using the voice controls. Anyone heard anything about this?

[egsolomon]

Haven't heard anything, wonder why then that the dealers wouldn't just update when in for the next service?

[veew]

apparently they are making an SD card with the voice controls and will mail them to us some time this year and all we have to do is plug it in and we can start using the voice controls

That is news to me. If you follow the thread below, it is a dealer update for $300-400 depending on if you have Sat Nav or not.

http://www.vwwatercooled.com/forums/f197/voice-command-button-steering-wheel-89895-10.html

[LMF]

Hello, Ive just contacted VW in regards to voice controls in AUS, apparently they are making an SD card with the voice controls and will mail them to us some time this year and all we have to do is plug it in and we can start using the voice controls. Anyone heard anything about this?

Is it free of charge???

[DV52]

Hello, Ive just contacted VW in regards to voice controls in AUS, apparently they are making an SD card with the voice controls and will mail them to us some time this year and all we have to do is plug it in and we can start using the voice controls. Anyone heard anything about this?

Golf7TDI: Your news, whilst welcomed if true, is like me winning Tatslotto when I haven't bought a ticket! I hope that you are correct, but I fear that your news is greatly exaggerated.

I find it difficult to envisage a company like VWA (who is currently ripping off its customers to the tune of $300-$400 for the Voice Control fix) suddenly giving the CD card to its clients. It really doen't matter if VWA wants to charge customers for the CD card, or to give it away for free because once it's in the piublic domain, copies of the fix will go viral

If I were you, I would get back to the person at VWA who gave you this news and ask for written confirmation. If you get something in writing please share with the rest of us on this forum

[Idle]

Have you tried to copy a VW card?

I think they're factory locked — not just your over-the-counter card.

[DV52]

Have you tried to copy a VW card?

I think they're factory locked — not just your over-the-counter card.

Idle: No I have not tried to copy a VW card. Is there any infromation available about the encryption protocols that VW uses on their cards?

[b c]

Started down the consumer law approach to try and get some sort of resolution. Wrote a "complaint" to my dealer, and the LED plate lights will be installed (I have bi-xenons), but no joy on the Voice Control - seems VW Aus isn't moving. I think my dealer is doing what they can for me, but have to play by the rules VW Aus sets. Looks like I'll have to keep it moving through the system if I want any other outcome.