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Voice Control and Speech - Issues and Questions

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  • Just to be clear, there was no SD card. It was a piece of paper with an activation code on it only. The MY15 and earlier units may differ on this as my unit is the latest (3 weeks old - just arrived from Germany) and is a MY16.

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    • All of that being said, importantly, it's terrible. Limited use. I just had to have the car complete because why the **** did they leave it out

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      • Originally posted by mythik View Post
        Just to be clear, there was no SD card. It was a piece of paper with an activation code on it only. The MY15 and earlier units may differ on this as my unit is the latest (3 weeks old - just arrived from Germany) and is a MY16.
        mythic: OK, in my case, VC was added to the car (as a retrofit item) via an SD card that contained the actual voice commands. Hmm... more strange stuff - you are suggesting (I think) that modern mk7s actually have the VC software embedded in their DNA and all that is needed is an activation code-and CP error management - interesting! This may mean that a VCP cable could be used to activate VC
        Don
        Please don't PM to ask questions about coding, or vehicle repairs. The better place to deal with these matters is in the forum proper. That way you get the benefit of the wider expertise of other forum members! Thank you.

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        • Originally posted by DV52 View Post
          mythic: OK, in my case, VC was added to the car (as a retrofit item) via an SD card that contained the actual voice commands. Hmm... more strange stuff - you are suggesting (I think) that modern mk7s actually have the VC software embedded in their DNA and all that is needed is an activation code-and CP error management - interesting! This may mean that a VCP cable could be used to activate VC
          Don
          Don,

          I've confirmed this with Aaron from BurwinVW. The older gen units required a firmware update on an SD card to bring in the voice data with the maps (it was a big map/voice/firmware update).

          The latest units shipping right here and now which are CarPlay enabled come with the correct firmware and maps and voice data such that component activation is the only thing determining YAY VOICES or booooooo no voices.

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          • So I have just put a deposit on an MY15.5 (well a very late MY15) GTI PP. This car is located 3 hours from me so all my dealings with the salesman have been over the phone.

            I asked the salesman about Voice Control and he said he would get back to me. When he did, he said it was a factory option and it wasn't fitted to my car. He really had no idea, but to be fair to the guy, he has only been selling VWs for a month or so.

            I have read the 20 pages of this thread and realise that Voice Control has limitations, but I do want the dealer to load it free of charge as part of my sales contract. I'm going to have to do this by email as I won't see my GTI PP until the day I pick it up, which could be more than a week away.

            How do I know (or how can I ask the salesman) whether I have the latest SatNav update (V2?) and what do I have to do get the dealer to obtain the SD Card and do the software update which I understand is Part 5G0054802A to activate Voice Control?

            Thanks for your help.
            Paul
            Biscay Blue MY10.5 Passat R36 Wagon
            Options: Sunroof, RNS510 Sat Nav, Dynaudio, Power Tailgate, ACC, RVC, BT 9w7, Tint and Factory Towbar.
            Atlantic Blue MY19.5 Golf GTI
            Options: Luxury Package and Sound & Style Package.

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            • Fix for Satnav pronunciation

              Hi guys, if this has already been covered go ahead and delete, BUT...

              If you too are baffled as to why the posh girl in your Satnav says rah-id instead of road, there is an easy fix! Press Menu-Setup, then down to Language. It may take a few seconds for it to become available. Default is English (UK). Up top right is a drop down menu that says Female. Change that to Male and be amazed! See? Even VW knows women can't read maps.
              Last edited by Merlin8r43; 01-12-2015, 02:18 PM.
              Golf GTI MY15 Night blue metallic
              Polo 6R MY15 Black

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              • Originally posted by Merlin8r43 View Post
                Hi guys, if this has already been covered go ahead and delete, BUT...

                If you too are baffled as to why the posh girl in your Satnav says rah-id instead of road, there is an easy fix! Press Menu-Setup, then down to Language. It may take a few seconds for it to become available. Default is English (UK). Up top right is a drop down menu that says Female. Change that to Male and be amazed! See? Even VW knows women can't read maps.
                There's an actual offical fix for this that is a software update via a SD card with a TPI @ your dealer, just go there and complain about it and they will perform the fix...

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                • Oh really? Funny they didn't tell me. The bums!
                  Golf GTI MY15 Night blue metallic
                  Polo 6R MY15 Black

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                  • The fix isn't all that crash hot — some words improve, others get worse.

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                    • Originally posted by The One View Post
                      There's an actual offical fix for this that is a software update via a SD card with a TPI @ your dealer, just go there and complain about it and they will perform the fix...
                      Confirmed. My car is booked in for next week, though they seemed a little reluctant to admit there was a fix. Is it a free update, or do service charges apply?
                      Golf GTI MY15 Night blue metallic
                      Polo 6R MY15 Black

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                      • It's free mate. It does work, it's not great but it does improve a whole lot.

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                        • Originally posted by Merlin8r43 View Post
                          Confirmed. My car is booked in for next week, though they seemed a little reluctant to admit there was a fix. Is it a free update, or do service charges apply?
                          Do you have a reference to the official fix? I am picking up my new GTI PP next week and just want to alert the dealer so that I can get this done before picking up my new car.
                          Biscay Blue MY10.5 Passat R36 Wagon
                          Options: Sunroof, RNS510 Sat Nav, Dynaudio, Power Tailgate, ACC, RVC, BT 9w7, Tint and Factory Towbar.
                          Atlantic Blue MY19.5 Golf GTI
                          Options: Luxury Package and Sound & Style Package.

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                          • I don't sorry. I just asked in the service department and they knew about it.
                            Golf GTI MY15 Night blue metallic
                            Polo 6R MY15 Black

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                            • Originally posted by prn31 View Post
                              Do you have a reference to the official fix? I am picking up my new GTI PP next week and just want to alert the dealer so that I can get this done before picking up my new car.
                              If you're picking up a new one, then the fix should already be applied.

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                              • Just collected my car after having the fix applied, and I'm very pleased with the result. The English male voice is still better than the female. 'Road', 'Street' and 'Avenue' are all pronounced correctly. Some streets that it inexplicabley mispronounced are now correct. Still doesn't like double T's though. Parramatta etc are still pronounced as 'Parramarra'. Perhaps it is difficult to electronically produce a T sound.
                                Golf GTI MY15 Night blue metallic
                                Polo 6R MY15 Black

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