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2yr service getting done today on my Golf R at my local Audi Dealership. Car has only done 16,500km but despite the low km's, i still need to stick to the time based schedule of a service every 12 months. Provided my own oil (Liqui-Moly 4200 Top Tec which is approx $85 for 5L) and i was charged $295 for the service. The service also included the brake fluid flush and i asked them to rotate the tyres.
They rang me earlier to tell me that my wiper blades need replacing - i said thanks but no thanks as they still wipe perfectly fine in my books plus i very rarely ever drive in the rain anyway. Pollen filter was not needed because i changed it myself about 2 months ago (the stench was too much to handle) which cost me about $25 for a genuine filter.
So if i add the cost of the oil (approx $85) ontop of the service quote ($295) it comes out at around $380 in total.
For reference, my 12 month service was $270 including the cost of the oil as quoted below from this thread.
Had my Golf R serviced today. This was its first 12 month service. Cost was $195 + the oil I provided which cost me $75.
TOTAL $270 (this price also included a courtesy car)
Just had my 30,000km/2 year service done by rural SA dealer , most surprised that they did not replace the brake fluid as service schedule does say " renew every 24 months , however kms done is just on 20,000km .
Do I need to worry about this or if fluid is ok on inspection, will it carry through next 12 months .
Yes I think you should be questioning this. I had my 2 year service done (at 22000kms) and they replaced the brake fluid as it's a requirement at 2 years. I'm sure I paid the same sort of price as you (also dealer serviced).
2010 Candy White Golf GTI 5Dr. Manual, RNS-510, Bluetooth, Tints, GT-CX 18 Gloss Black Rims.
Just had my 30,000km/2 year service done by rural SA dealer , most surprised that they did not replace the brake fluid as service schedule does say " renew every 24 months , however kms done is just on 20,000km .
Do I need to worry about this or if fluid is ok on inspection, will it carry through next 12 months .
Brake fluid is hygroscopic - it asborbs water. The mileage is irrellevant, the time period is important.
As this is your first service, the brake fluid has probably been in the car for a lot longer than 2 years. ie: The 2 year period should be from when the car was built.
By the time my car had been on the road 2 years the car was almost 3 years since the build date (I did my fluid at 15months at the same time as the 30,000km service).
What was the build (not compliance) date on your vehicle?
carandimage The place where Off-Topic is On-Topic I used to think I was anal-retentive until I started getting involved in car forums
Is there anywhere in the service schedule or user manual that details specifically what they do at each service interval? The service schedule booklet I have has 'Proof of Service 1', 'Proof of Service 2' etc. Under each Proof of Service there is a load of tick boxes for the service centre to simply tick off what they have done. But I can't find any info indicating what has to be checked/replaced at certain intervals (ie - 15,000km. 30,000km etc).
My two previous cars (Mazda 6 MPS and Subi WRX) had detailed info in their user manuals/service manuals regarding what was carried out at each service, and the suggested time/km that it be done.
Would I have to source this info from my VW dealer?
The dealer, as per VW's policy, supply you with a check sheet attached to your invoice, outlining what work was carried out. This is also the service schedule.
Is there anywhere in the service schedule or user manual that details specifically what they do at each service interval? The service schedule booklet I have has 'Proof of Service 1', 'Proof of Service 2' etc. Under each Proof of Service there is a load of tick boxes for the service centre to simply tick off what they have done. But I can't find any info indicating what has to be checked/replaced at certain intervals (ie - 15,000km. 30,000km etc).
My two previous cars (Mazda 6 MPS and Subi WRX) had detailed info in their user manuals/service manuals regarding what was carried out at each service, and the suggested time/km that it be done.
Would I have to source this info from my VW dealer?
Right at the beginning of the service book. Unfortunately, VW Australian service centres choose not to follow the factory service schedule & follow a one-size-fits-all tick & flick service regime so that the techs don't have to think about which vehicle they are servicing.
carandimage The place where Off-Topic is On-Topic I used to think I was anal-retentive until I started getting involved in car forums
The "Tick & Flick" schedule is specific to the Australian market, and published by Volkswagen Group Australia. There's 3 types; Passenger, Commercial, and Crafter/LT. Even on these, there's a few vehicle/engine/transmission/running gear-specific items as well.
If they followed what's in the book, DSG and automatic transmissions would never get serviced, and that's just the beginning.
The dealer, as per VW's policy, supply you with a check sheet attached to your invoice, outlining what work was carried out. This is also the service schedule.
Right at the beginning of the service book. Unfortunately, VW Australian service centres choose not to follow the factory service schedule & follow a one-size-fits-all tick & flick service regime so that the techs don't have to think about which vehicle they are servicing.
The "Tick & Flick" schedule is specific to the Australian market, and published by Volkswagen Group Australia. There's 3 types; Passenger, Commercial, and Crafter/LT. Even on these, there's a few vehicle/engine/transmission/running gear-specific items as well.
If they followed what's in the book, DSG and automatic transmissions would never get serviced, and that's just the beginning.
If they followed what's in the book, DSG and automatic transmissions would never get serviced, and that's just the beginning.
This intrigues me. I've just been studying the service schedule booklet, here are some direct quotes from it that make me think VW Australia have simply brainwashed us all into thinking we have do things more often and thus pay good money for unwarranted servicing:
Page 7:
Brake Fluid Change: First change after 3 years, then every 2 years ...
Page 11:
The dust and pollen filter is replaced on vehicles with more than 60,000km in 2 years, except Polo and Up!
Now here's an issue on which I would appreciate an expert opinion. My 118TSI Vehicle Data sheet includes the "QG1" code. According to page 7 of the service schedule this means it is set up for Long Life Service "technology that ensures you only have to have an Interval Service when your vehicle requires it".
A little higher on same page it says Interval Service: According to flexible service interval display (after 2 years at the latest).
This seems to be telling me I did not need to fork out $400+ to VW for a service at 12 months after all ... because the car is actually designed with "technology" that means I could have driven for 2 years before first service.
I'm now at 30,000km / 2 years and for that service the best quote I have is $350 service + pollen filter $45 + brake fluid $100. Personally I tend to believe VW Germany over VW Australia so I think I'll just do the base service thanks. And this could not void any warranty nor be risky in any way ... it's per the book.
The service book is pretty much only useful for putting the service department's stamp in, and that's it. It's not specific to any particular market, and barely relevent to Australia.
All Volkswagen passenger cars since around 2000, have a 15,000klm/12 month service interval, where the engine oil and oil filter are replaced. Yes, most say QG1 on the data label, but it's more of a backside-covering excerise in the way that they've spec'd an oil that'll do 30,000klms no trouble, but you'd be making life difficult for yourself if you persued a warranty claim on an engine failure with those sorts of service intervals.
Brake fluid, VGA states is due every 24 months, regardless of distance travelled. This is reflective of the market right now, as just about every other manufacturer follows the same interval.
Most dealerships will throw a pollen filter in every 30,000kms/24 months, and I'm pretty sure the VGA-issued service schedule the dealerships have reflects this. You wouldn't want to leave a pollen filter in the car any longer than 2 years. They're a breeding ground for bacteria, if left too long. $45 is cheap, your health will thank you, and your air conditioning will be more efficient not having to draw air through a filter clogged with leaf litter.
Based on the Australian service schedule, the cars are definately not over-serviced in my opinion. Not sure why they don't suggest a manual transmission oil change at some point.
Where are these servicing schedules? I can't find anything in my service book or owner's handbook other than it needs servicing every 15,000km or 12 months. When should the timing belt be changed? or the spark plugs? or gearbox oil? or coolant? All I have read from the fixed price info is that brake fluid & pollen filter should be changed every 2 years.
The available information is so poor compared with how Subaru have laid out the servicing info for my Forester. My Golf just had its 45,000km service (at 13 months) and I didn't have a clue what would need to be done other than oil/filter change. As it was, that's all that was done other than a wheel alignment. Cost $316 altogether (that included $88 for the alignment). The 30,000km service was just oil/filter and air filter for total cost of $283. Yet VW's fixed prices say the 45,000km service should be $347 and the 30,000km should be $292. What else do VW specify should be been done at the 45,000km service for the extra $55 charge?
This intrigues me. I've just been studying the service schedule booklet, here are some direct quotes from it that make me think VW Australia have simply brainwashed us all into thinking we have do things more often and thus pay good money for unwarranted servicing:
Page 7:
Brake Fluid Change: First change after 3 years, then every 2 years ...
When you go in for the 2 year service the brake fluid will be 2 years plus however long it sat in the dealers + the holding yard plus travel from the factory.
Just do it
Page 11:
The dust and pollen filter is replaced on vehicles with more than 60,000km in 2 years, except Polo and Up!
Do it every 12 months - Australia has a much higher dust & pollen loading than Europe. If you've pulled a pollen filter aftyer 2 years you'll understand what I'm talking about
Now here's an issue on which I would appreciate an expert opinion. My 118TSI Vehicle Data sheet includes the "QG1" code. According to page 7 of the service schedule this means it is set up for Long Life Service "technology that ensures you only have to have an Interval Service when your vehicle requires it".
We don't do Variable Service Intervals in Australia as we are considered a harsh environment. It's mainly aimed at fleet buyers that turn over their vehicles every 2-4 years.
A little higher on same page it says Interval Service: According to flexible service interval display (after 2 years at the latest).
This seems to be telling me I did not need to fork out $400+ to VW for a service at 12 months after all ... because the car is actually designed with "technology" that means I could have driven for 2 years before first service.
Do you wish to keep the vehicle for a short time or a long time?
I'm now at 30,000km / 2 years and for that service the best quote I have is $350 service + pollen filter $45 + brake fluid $100. Personally I tend to believe VW Germany over VW Australia so I think I'll just do the base service thanks. And this could not void any warranty nor be risky in any way ... it's per the book.
VWA provide the warranty on your vehicle. Unless you are willing to send the vehicle back to Germany whenever you want warranty work done then go against the service recomendations at your own peril.
If you really wish to save money then either get a specialist independant to do the work or do the minor stuff like pollen filters yoursef.
The amount of servicing your vehicle requires is pretty minimal compared to 10-20 years back so I'm not sure what your issue is.
carandimage The place where Off-Topic is On-Topic I used to think I was anal-retentive until I started getting involved in car forums
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