The Official Mk6 Golf DSG Clutch / Shudder / Squeal Issues Thread

[cktsi]

I am sure someone in this thread said that vw sutherland were the best in dealing with the shudder issue.

[blackmagic gti]

WHEN IS ENOUGH, ENOUGH....... 2010 118 tsi just 2 years old 20,000 km new gearbox at 8000km now onto 3rd clutch pack last one installed only 6 weeks ago, now have clutch shudder again no 7th gear driving in sport mode sometimes no 6th as well, even driving at speed of 120kph stayes in 5th or 6th, this car is driven sedately most of the time,what do others think as to what is a fair go? have also just had clutch pack in other car polo dsg 77 tsi also 20,000 km replaced, have just about had enough of VW, this is my 3rd VW.

[Ryan_R]

3rd clutch pack but no replacement mechatronics doesn't sound like the best way to fix the issue.

[cktsi]

WHEN IS ENOUGH, ENOUGH....... 2010 118 tsi just 2 years old 20,000 km new gearbox at 8000km now onto 3rd clutch pack last one installed only 6 weeks ago, now have clutch shudder again no 7th gear driving in sport mode sometimes no 6th as well, even driving at speed of 120kph stayes in 5th or 6th, this car is driven sedately most of the time,what do others think as to what is a fair go? have also just had clutch pack in other car polo dsg 77 tsi also 20,000 km replaced, have just about had enough of VW, this is my 3rd VW.

I would be writing into VW australia stating that as a loyal repeat customer this is totally unacceptable treatment. I will be writing when i sell my car to indicate my poor treatment. Might use that as leverage to get into the Golf R a bit cheaper (if that's the path i want to go down)

[zoomda]

Had the clutch pack done and wow what a difference. I now realise how bad the issue was. The acceleration improvement is noticeable now that the clutch isn't slipping.

God I hope it is all ok from here on in as the horror stories on here scare me. Once out of warranty a $6000 bill would be unfathomable.

[ian]

If you want to get your complaints noticed i suggest you Join NOT GOOD ENOUGH its a consumer website and if enough of you post on there it will get noticed i assure you .
Not Good Enough - Australia's Customer Complaints Website :: Gripe HQ

[segan5]

I had my clutch pack replaced due to the now infamous "shudder in 2nd gear issue" a few months back. It was all good for a while, super smooth shifts.
Recently was driving around town and while coasting to the lights, car went into false neutral and I lost all drive. I had to stop the car, put it into park, start it back up before the gearbox engaged again. Bloody scary and dangerous because I was stuck in the middle of an intersection. Anyone else had this happen to them before? Looks like I need to take it in again to be checked out.

[jamesdavid]

Hey Segan5,

I would suggest seeing your dealer and start the ball rolling with a warranty claim for a possible mechatronic replacement as this is the heart of the dsg so to say. As in it controls the clutch engagement points and gear shifts etc. Hopefully i m wrong, but if it is dropping gear the only place the fault can exist is in the mechatronic unit.

[segan5]

Thanks jamesdavid, I'm due for second year service in a few weeks, will definitely ask them to check it out.

[boshala]

i had the same problem during the first 5,000kms, the false neutral (lost of gear) happened to me at 600km, then 1250km, then at 3300km. reported to dealers and were told they couldn't find anything wrong. then got an SMS 3 months after bought the car new that a gearbox is ready for me and i was like "so they acknowledged the problem and i can only assume it is very dangerous as the gear lost just happen during your everyday drive". well ever since the new gear box i haven't had any false neutral anymore but every now and then, it does shudder from 2nd to 3rd gear but i just take it "for now" that it needs little more fuel maybe.

[kinhung]

My golf shudder @ 5-10km/h D1 when accelerating.
It happens after oil temp. over 90C, several start/stop in city area.
Is this required to change the clutch?

I was told by VW that the shudder is normal before.

[Alok]

My golf shudder @ 5-10km/h D1 when accelerating.
It happens after oil temp. over 90C, several start/stop in city area.
Is this required to change the clutch?

I was told by VW that the shudder is normal before.

Nah it's not normal. I have the same problem, after the clutch has been changed once. But for now it only occurs after ~40min city driving. Which is really annoying since my VW dealer is 3 minutes drive from my house, so in order to demonstrate it at my next service I'll have to go for a joy ride.

If you leave it long enough you won't have to wait very long for it to show it's ugly face. Last time I had the clutch replaced I only had to drive 10 minutes before it started shuddering.

[BooHiss]

I've owned my TSI118 for a year now and it started to shudder about 9 months in, I've had the Clutch replaced but want to know from those of you that have had this problem:

- is it fixable?

- If it's happened to me once, does this mean it'll happen again?

thanks

[Ryan_R]

After clutch replacement shudder was back after 10 days. Booked in for mechatronics replacement, felt good after that but still didn't like early up-shifting so quickly purchased the DSG software tune and it's been brilliant ever since.

[Alok]

I've owned my TSI118 for a year now and it started to shudder about 9 months in, I've had the Clutch replaced but want to know from those of you that have had this problem:

- is it fixable?

- If it's happened to me once, does this mean it'll happen again?

thanks

Mine came back after ~10 months.