The Official Mk6 Golf DSG Clutch / Shudder / Squeal Issues Thread

[Ryan_R]

New clutch pack has been ordered for my car. The latest software campaign for DSG7 (May 25) only addresses a problem with some cars when you leave them in P(ark) for too long - the solenoids don't release properly so that you can't get a gear.

Also when I got my car back I found that I'd lost my APR
Not sure whether I should get it reloaded tomorrow or wait for the new clutch to be installed.

[buzuki]

its because majority of the 7 speeds are dry clutch, so they use different clutches

[the_winner]

I went to the dealer complaining about the judder and they changel the clutch pack based on technical product information 2026097/3 , clutch part no. 0AM 198 140 C, dealer says this is different clutch which is better than the one came in the car, could someone confirm if this is different clutch pack?

A friend send me a foto from ETKA with part numbers
Guys take a look!


---------- Post added at 07:40 AM ---------- Previous post was at 07:31 AM ----------

Yep, I thought VW was in the bussiness of making cars that are reliable and to a high quality. What I hadn't noticed was that they are in the bussiness of making money - selling cars is how they do it. When you get a consultant giving such a responce to a letter to Anke Koeckler you realise that they're working to the minimum legal requirements.
If we're to get action on this we must begin three pronged attacked.
The Dealer - Who are the front line.
VW- Anke Koeckler.
Your state member for consumer affairs and
Fedral Member
The Hon
Anthony Albanese MP
Minister for Infrastructure and Transport
A.Albanese.MP@aph.gov.au

This should occur on the third attempt to repair the issue.
Explain the issue as you see it with the car.
Describe the activity VW has carried out through the dealer.
Describe the cost to you, ie time off work, tolls to get to dealer, extra fuel consumption and worry.
Describe the potential saftey issue as you see it.

Keep the language civil, and to the point.

The only way a recall and final fix would occur is the scale of the issue is expandede to those who can put pressure on VW Australia to put out the recall.

People who have broken down in traffic, or found them selves stuck in traffic or other dangerous situations.

I love my golf when it goes well, but something has b done about DSG issues.

...Came across a fix to the issue, thanks to VW USA...
"The company will extend its New Vehicle Limited Warranty to cover the DSG transmissions affected by the customer service program and the voluntary safety recall. This extended warranty is for 10-years/100,000-miles, transferrable to subsequent owners."

Read more: Volkswagen DSG - Recall Update - Eurotuner Magazine

This is what we need to push for, for us and future owners of our car.

ALL THESE ARE FOR THE DSG6!!
the recall is for the dsg6!
For the dsg7 VW Have new Clutch Pack . See the photo which i upload before

[TheGee]

Yep, I thought VW was in the bussiness of making cars that are reliable and to a high quality. What I hadn't noticed was that they are in the bussiness of making money - selling cars is how they do it. When you get a consultant giving such a responce to a letter to Anke Koeckler you realise that they're working to the minimum legal requirements.
If we're to get action on this we must begin three pronged attacked.
The Dealer - Who are the front line.
VW- Anke Koeckler.
Your state member for consumer affairs and
Fedral Member
The Hon
Anthony Albanese MP
Minister for Infrastructure and Transport
A.Albanese.MP@aph.gov.au

This should occur on the third attempt to repair the issue.
Explain the issue as you see it with the car.
Describe the activity VW has carried out through the dealer.
Describe the cost to you, ie time off work, tolls to get to dealer, extra fuel consumption and worry.
Describe the potential saftey issue as you see it.

Keep the language civil, and to the point.

The only way a recall and final fix would occur is the scale of the issue is expandede to those who can put pressure on VW Australia to put out the recall.

People who have broken down in traffic, or found them selves stuck in traffic or other dangerous situations.

I love my golf when it goes well, but something has b done about DSG issues.

...Came across a fix to the issue, thanks to VW USA...
"The company will extend its New Vehicle Limited Warranty to cover the DSG transmissions affected by the customer service program and the voluntary safety recall. This extended warranty is for 10-years/100,000-miles, transferrable to subsequent owners."

Read more: http://www.eurotuner.com/news/eurp_0...#ixzz1wA4QHf9Y

This is what we need to push for, for us and future owners of our car.

[Artie]

I wrote to the VW General Manager Australia - Anke Koeckler concerning the shudder in the DSG transmission of my Golf. A customer service consultant quickly replied by phone and was extremely friendly and concerned for the first few minutes. As in my letter, I advised that it was not convenient for me to travel to a service centre which is a long way away and to go through this mundane process of various testing, maybe 2 or 3 times before an evaluation is complete. It is a well know fact that VW is totally aware of this transmission fault (defective shims and clutch material) so they must recall all vehicles or simply approved this warranty repair without all the red tape involved.
The consultant started to change her tune and advised me that there is nothing that can be done to shorten this process and basically bad luck. She couldn't care less if I sold the car due to my intense disappointment with the VW brand.

[svwnath]

Looks like vw finally know what the issue is. I took my car in 2weeks ago as the shudder has become worse.

They said that they have seen and fixed quite a few golf 6 with DSG 7. Apparently it is something to do with a faulty shim. Not sure what the shim is, but sounds like it guides the clutch plates.

Sometimes they warp and create uneven contact... And hence the shuddering.

The fix? They had to go through the standard diagnostic procedure of replacing the mechatronics, even though the service centre knew that was not the cause.

After replacing the mechatronics the issue is still there. So now they can concentrate on the real fix.

They will replace the clutches. The clutch for the even gears is now slipping when i put the boot in after 2000rpm in any even gear. So they're pretty worn out.

They will also replace the shim.

Hopefully they fix the issue. I will see when i pick up the car tomorrow.

I thought to post this as a record for anyone else out there who may have this issue, but are being given the run around. After a change in personnel at my dealer, they obviously now have more knowledgeable staff who not only will acknowledge the issue but also know how to fix it.

I had this issue going on since the first service and the only reply I got from Burwin was that they couldn't replicate the problem. Was living with it until the second service, during which the problem had escalated, and managed to leave the car overnight with them to compare the differences between cold start & warm engine levels. This time they managed to pick the issue that was attributed to a software related issue; the software was upgraded. Told by service personnel that this should rectify the issue and on driving a few kilometers harsh shrudder came back. Called Burwin again, and after repeated attempts managed to get hold of the service team. Got my entire 'clutch assembly' replaced under warranty a couple of days ago. The car feels as good as new now!!

[the_winner]

i hope from now to havent any problem with the gearbox... hope this new clutch pack to be good

[obadvw]

It drives great now, I've never experience such a soft and accurate shifting even when it was new, but with the new clutch its greaaat

[the_winner]

so is that part no. is the new one?

yes this is the new clutch pack

[obadvw]

YES YES!!! I wrote this at previous pages on this topic ! VW Group have release a new Clutch Pack for the DSG7 , New code, Better Clutch pack which solve the shudder!!!
The information is out from 5/1/2012! If you have problems go at your dealer and change it with the new one FOR FREE !

so is that part no. is the new one?

[VeedubTSI]

I've been experiencing the same problem with my 118TSI since the last service. Since it's been driven very rarely it has only got 17,000km in just over 1.5years. It's been serviced on time but I have been getting the same problems as everyone else. I'll be taking the car into the dealer tommorow to have all the problems sorted out (mainly engine and transmission)

First problem is the shuddering in 2nd gear. As I read in the previous replies it does happen at low speeds, especially when turning a corner. I found the car wanted to jump into 2nd gear a bit too quickly, but has sometimes left me wondering why the car even needs a first gear. The shuddering reverberates through the whole cabin and is very evident in the rear right of the car. I read previously on some other vw forums there is such issue in those cars and has to do with the fuel rail rubbing up against the chasis <- **that was just a suggestion**. I can't confirm anything until this is fixed.

I have also exerienced transmission clicking between 1st and 2nd gear. The car is very awkward getting off the line and under normal/light acceleration it clicks very loudly into 2nd gear. However if I push the car more >20% TP, it will go into 2nd without any clicking (however mind you it's not great for fuel economy blasting off everywhere you go...) Also, the transmission has been seen to go 1st up to 2nd and back to 1st on the MFD display on a few rare ocassions.

Other than that, I have misifiring issues on start up (common with the 1.4TSI engine) and the diverter valve is making an extremely loud whistle sound when throttle is applied suddenly (e.g. in the ad where the guy goes around the slow moving semi). The car goes in tomorrow and I'll report back what happens from the dealer when I can.

[Rawcpoppa]

Thanks. Your English is pretty good. I understood your post. I'm trying not to worry over my first car purchase so your post helps in that regard. I was just surprised the dsg made any noise at all considering VW makes it seem like it should be smooth and quiet.

I wasn't going to make a big stink with the dealer about it but I would like to have it noted by the dealer that I made mention of it just incase something else were to happen.

Congrats on the scirocco. Can't get those where I am.


Sent from my iPhone using Tapatalk

[the_winner]

I have a scirocco 1.4 tsi with dsg7 . Before i take it i search for problems and all guys with dsg7 have the same shudder problem ...
Now i have 7500 in 5 months No shudder no judder or something like this BUT a lot of noises at 1/2/3 which is NORMAL . You can hear all the gear changes . Also at rough road if it downshift from 3 to 2nd or from 2nd to 3rd it makes a lot of noises and again it is Normal . The only problem with this gearbox is the cluth and as i said now VW Have a new clutch pack .
Why you have shudder??
Because you drive it a lot in town and in D Mode . If you notice when you are in D you must completely stop so to downshift in 1st gear . So if you are in a road and you see from far Red light you are braking , before you completely stop it is with 2nd gear , you are a step before completely stop and the light is green and you must go on and you are with 2-3km , 800 rpm and 2nd gear!!!! At this point clutch disk overheats and after many km is starting to slip and you have the shudder !
In this situtation downshift manual in first gear !!!! Dont leave it to almost start from stoped position with 2nd gear !
I drive it all the time in manual it is much better from D . And if you notice in manual mode you can upshift from 1st to 2nd bellow 1800rpms while in D Mode it will upshift at some situations at 1200rpms

VW Have inform all VW Dealers for the new clutch pack you can change it
Sorry for my english !

[Rawcpoppa]

I have a Jetta manufactured in January this year. Picked up the car in April. It has the same 118tsi engine and 7 speed DSG as the golfs in this thread.

In manual mode as well as in sport mode I have noticed a slight "rattle" noise right at gear changes from 1 to 2 to 3 and back from 3 to 2 to 1. I have heard it as well in sport mode from 3 to 2. Performance doesn't seem to be affected but I'd like to know if this is the "normal" way this DSG works like my stealership sales rep told me.

[gonsped]

Went to my dealer on Thursday last week, was told there was a recall on the 77TSi and they did a software upgrade on the gearbox and added spacers to the turbo unit on top of the minor service.

The car is far more responsive on low speeds, especially moving off from a standing start where previously its rather laggy. Used to encounter no vehicle movement at very odd times with the gas pedal but haven't seen it occur again yet.