Golf 118 TSI Engine Failures and Service Campaign 24S4

[ope126]

Good news, VW have agreed to cover the repair costs in full! Very happy to as the least!

Great outcome mate!!!

[tigger73]

Good news, VW have agreed to cover the repair costs in full! Very happy to as the least!

Go buy a lotto ticket - it's your lucky day!!

You've had the 2 major things that go wrong with the car fixed for free. Hopefully when you get it back it should be good for a few years to come.

Everyone that I know that has the 118TSI (that hasn't had issues) thinks it's a great little car.

I'd still be planning to move it on in the medium term. I still don't trust that these fixes 100% resolve the underlying design issues. I think they're a lot better but still not perfect. Otherwise the engine would have found a home in the Mk7/MQB platform.

[The_Hawk]

To their credit VW seem to have been very good with good will lately. As for the Twincharger itself, it's a great engine! Just a shame so many go bang.

[redhot]

Yes i believe there have been 2x separate recalls on the 7 speed DSG used in the 118TSI - one for the oil to be replaced, and another which was either clutch packs or mechatronics. Someone else who has 1st hand experience should be able to clarify this.

I can clarify. Fluid, Mechatronics, and clutch replaced. 2009. 100,000 klms owned since new. Also roof lining. Engine and trans untouched.

[Yapa]

Thanks for the advice guys.

Car is fixed and I'll be picking it up on Monday.

What's the warranty on the repairs?

I'm a bit worried but not sure what other car around the 8 to 10k I'd find that would be trouble free yet still as nice as the VW?

Not many choices.. whats the 2011 or 2012 diesels and 6 speed DSG like?

[tigger73]

Thanks for the advice guys.

Car is fixed and I'll be picking it up on Monday.

What's the warranty on the repairs?

I'm a bit worried but not sure what other car around the 8 to 10k I'd find that would be trouble free yet still as nice as the VW?

Not many choices.. whats the 2011 or 2012 diesels and 6 speed DSG like?

Good to hear. Generally warrnaty on repairs is 12 months, though it could be more on major components (engine/transmission). Speak to the dealer and if you can, I'd get it in writing (there's very likely a standard VW repair T&C's document they can give you). Keep your receipts.

I hear you regarding the price range and something that's nice to drive/sit in.

The diesels and 6 speed DSG (same gearbox used in TDI, GTI and R) are generally pretty good, though the TDI's are better suited to longer commutes and freeway drives than a lot of short trips for shopping/school pick-ups.

[Yapa]

Good to hear. Generally warrnaty on repairs is 12 months, though it could be more on major components (engine/transmission). Speak to the dealer and if you can, I'd get it in writing (there's very likely a standard VW repair T&C's document they can give you). Keep your receipts.

I hear you regarding the price range and something that's nice to drive/sit in.

The diesels and 6 speed DSG (same gearbox used in TDI, GTI and R) are generally pretty good, though the TDI's are better suited to longer commutes and freeway drives than a lot of short trips for shopping/school pick-ups.

Awesome advice mate, thanks for that.

Really tempted by the R36 as they can be had for approx 12 to 14k with ok mileage of 160ish. However with the current petrol prices might have to skip that one... I do approx 600 to 700Km's per week so would be an expensive drive.

Next is the Passat CC, diesel.... haven't heard too much bad about it and also cheap at around 12k for decent condition and mileage.

I did speak with the dealer about the warranty and he said the warranty is with VW as they paid for it, not myself. He said if something was to happen with those two parts they would help but did not specify a warranty time etc.

The wife wants the new shape Tiguan which does look very very nice so that's why my budget is very limited!

[drduncan]

Post moved to correct thread as per below reply - thanks

[brad]

Have the sad news of contributing to this thread.
MY10 3-door golf GTI 100xxxkm on it, in absolutely perfect condition and always serviced on time if not ahead of schedule.

Different engine. Different problem.

You want:

http://www.vwwatercooled.com/forums/f112/timing-chain-tensioner-discussion-issues-35551.html?highlight=tensioner

http://www.vwwatercooled.com/forums/f97/cam-chain-tensioners-failing-tsi-engines-83307.html?highlight=tensioner

There's probably a few others

[vw4ever]

Hi everyone, so what's the latest news on the reliability of newer 118 TSI engines, I am referring to the 2012 CAVD builds or the CTHD replacement ? So far I think I've seen 3 or 4 cars with the newer upgraded engines replaced in this thread, two were from 2012 and one from 2013 (here, here and here). Still much better than the pre-2012 builds, but does anyone have more comprehensive info, is there still a recurring problem even with the newer versions, or is reliability greatly improved with just the occasional lemon to be expected ?

[YoYoYo]

Hi Everyone.

First post.

Six months ago, I bought a used 118TSI... With the 7spd DSG, at 71'000KM
I did a bunch of research before on pulling the trigger on purchasing, I ended up with an October 2012-Build Model Year 2013 (However that works....), it is now just under 80'000km. From what I had gathered, the big issues (Engine and DSG failures) had been fixed up by then.

The night before my first service, it started to produce a squeaking noise.
The (independent) mechanic completed the 75'000KM service, and installed a new water pump. All up $1400.

Now, I have started to notice pinging, and a brief rattle on startup (when it hasn't been started for a while). Additionally, on two separate occasions, the supercharger has refused to kick in for the day. Both times it was working the next day. It's been fine since.

My independent mechanic advised me that the supercharger air flap is suspect, and the timing chain will need to be replaced. I was advised that it would be a good option to sell the car. (Though this doesn't sit right with me, even though the previous owners probably knew about these issues).

I also have the DSG shuddering, which occurs after crawling below the speed where the clutch can fully engage in 2nd gear, then accelerating. I'm aware that the DSG should be driven like a manual, and not to allow the car to crawl and slip the clutch (eventually killing it). I didn't ask my independent mechanic to take a look, because I usually don't encounter the issue when I drive it keeping in mind the lifespan of the clutches.

I then completed my Takata airbag recall at my local VW dealership, and I asked if there were any software updates outstanding, I was told NO. Upon receiving my car, I notice a new small chip, and point it out to the guy handing over the keys. He denies that the dealership could have created it, even though I have photo's from that specific area from just a few days before after I cleaned and washed it up. Additionally, I found out that they are supposed to complete a walk-around of the car before accepting it, to identify any pre-existing damage. They didn't do that.


Just this week, I took it to a different VW service centre, to get them to diagnose the issues and prepare a quote for repair. (They completed the walk-around inspection too!)
I prepared this video to assist them (although at the time it didn't have the text overlay). YouTube
They called back, and advised me that the following work was needed (prices include labour):

'Timing Kit' (with software update) $2449
'Clutches Kit' (with software update) $2290
'Regulating Flap of Intake Air' (Ooohhh sounds fancy, right?!) $840

Total parts cost ~$3350.

Nearly $5600, to fix issues that should have been resolved before this car was built. (Not sure about the supercharger air flap though. I suspect it may just need a clean. They want $592 for the part!)


Today, I have informed their Service Advisor that I wish to request a Goodwill Repair.
Hoping to hear back soon.

To answer your question, @vw4ever, yes there still might be issues with the newer 118TSI's.

I really like the car, it's one of the few interesting, safe cars with good acceleration, and good fuel economy to boot. Unfortunately I could re-fuel a V8 commodore quite a few times for $5600....

What are my chances of them accepting a goodwill repair?

[walbjj]

Hi Everyone.

First post.

Six months ago, I bought a used 118TSI... With the 7spd DSG, at 71'000KM
I did a bunch of research before on pulling the trigger on purchasing, I ended up with an October 2012-Build Model Year 2013 (However that works....), it is now just under 80'000km. From what I had gathered, the big issues (Engine and DSG failures) had been fixed up by then.

The night before my first service, it started to produce a squeaking noise.
The (independent) mechanic completed the 75'000KM service, and installed a new water pump. All up $1400.

Now, I have started to notice pinging, and a brief rattle on startup (when it hasn't been started for a while). Additionally, on two separate occasions, the supercharger has refused to kick in for the day. Both times it was working the next day. It's been fine since.

My independent mechanic advised me that the supercharger air flap is suspect, and the timing chain will need to be replaced. I was advised that it would be a good option to sell the car. (Though this doesn't sit right with me, even though the previous owners probably knew about these issues).

I also have the DSG shuddering, which occurs after crawling below the speed where the clutch can fully engage in 2nd gear, then accelerating. I'm aware that the DSG should be driven like a manual, and not to allow the car to crawl and slip the clutch (eventually killing it). I didn't ask my independent mechanic to take a look, because I usually don't encounter the issue when I drive it keeping in mind the lifespan of the clutches.

I then completed my Takata airbag recall at my local VW dealership, and I asked if there were any software updates outstanding, I was told NO. Upon receiving my car, I notice a new small chip, and point it out to the guy handing over the keys. He denies that the dealership could have created it, even though I have photo's from that specific area from just a few days before after I cleaned and washed it up. Additionally, I found out that they are supposed to complete a walk-around of the car before accepting it, to identify any pre-existing damage. They didn't do that.


Just this week, I took it to a different VW service centre, to get them to diagnose the issues and prepare a quote for repair. (They completed the walk-around inspection too!)
I prepared this video to assist them (although at the time it didn't have the text overlay). YouTube
They called back, and advised me that the following work was needed (prices include labour):

'Timing Kit' (with software update) $2449
'Clutches Kit' (with software update) $2290
'Regulating Flap of Intake Air' (Ooohhh sounds fancy, right?!) $840

Total parts cost ~$3350.

Nearly $5600, to fix issues that should have been resolved before this car was built. (Not sure about the supercharger air flap though. I suspect it may just need a clean. They want $592 for the part!)


Today, I have informed their Service Advisor that I wish to request a Goodwill Repair.
Hoping to hear back soon.

To answer your question, @vw4ever, yes there still might be issues with the newer 118TSI's.

I really like the car, it's one of the few interesting, safe cars with good acceleration, and good fuel economy to boot. Unfortunately I could re-fuel a V8 commodore quite a few times for $5600....

What are my chances of them accepting a goodwill repair?

sorry, i cant help but think why anyone would even consider buying a 118, its akin to someone buying a used jaguar, alfa romeo, range rover, maserati, fiat. the only reason is if you were such a keen enthusiast that no amount of logic could sway u, but come on, a 118. i hope the car was dirt cheap, but thats come back to bite u in the ass.
from experience with vw, unless it has extended warranty, has a full service history with that vw dealership, or u know people, then highly unlikely that they will come to the party.
anyone that purchases a 118, with its well documented history and then suffers problems needs to own it. its not like u can raise ur hands and say, "how was i to know?". everyone knows

[ope126]

Hi Everyone.

First post.

Six months ago, I bought a used 118TSI... With the 7spd DSG, at 71'000KM
I did a bunch of research before on pulling the trigger on purchasing, I ended up with an October 2012-Build Model Year 2013 (However that works....), it is now just under 80'000km. From what I had gathered, the big issues (Engine and DSG failures) had been fixed up by then.

The night before my first service, it started to produce a squeaking noise.
The (independent) mechanic completed the 75'000KM service, and installed a new water pump. All up $1400.

Now, I have started to notice pinging, and a brief rattle on startup (when it hasn't been started for a while). Additionally, on two separate occasions, the supercharger has refused to kick in for the day. Both times it was working the next day. It's been fine since.

My independent mechanic advised me that the supercharger air flap is suspect, and the timing chain will need to be replaced. I was advised that it would be a good option to sell the car. (Though this doesn't sit right with me, even though the previous owners probably knew about these issues).

I also have the DSG shuddering, which occurs after crawling below the speed where the clutch can fully engage in 2nd gear, then accelerating. I'm aware that the DSG should be driven like a manual, and not to allow the car to crawl and slip the clutch (eventually killing it). I didn't ask my independent mechanic to take a look, because I usually don't encounter the issue when I drive it keeping in mind the lifespan of the clutches.

I then completed my Takata airbag recall at my local VW dealership, and I asked if there were any software updates outstanding, I was told NO. Upon receiving my car, I notice a new small chip, and point it out to the guy handing over the keys. He denies that the dealership could have created it, even though I have photo's from that specific area from just a few days before after I cleaned and washed it up. Additionally, I found out that they are supposed to complete a walk-around of the car before accepting it, to identify any pre-existing damage. They didn't do that.


Just this week, I took it to a different VW service centre, to get them to diagnose the issues and prepare a quote for repair. (They completed the walk-around inspection too!)
I prepared this video to assist them (although at the time it didn't have the text overlay). YouTube
They called back, and advised me that the following work was needed (prices include labour):

'Timing Kit' (with software update) $2449
'Clutches Kit' (with software update) $2290
'Regulating Flap of Intake Air' (Ooohhh sounds fancy, right?!) $840

Total parts cost ~$3350.

Nearly $5600, to fix issues that should have been resolved before this car was built. (Not sure about the supercharger air flap though. I suspect it may just need a clean. They want $592 for the part!)


Today, I have informed their Service Advisor that I wish to request a Goodwill Repair.
Hoping to hear back soon.

To answer your question, @vw4ever, yes there still might be issues with the newer 118TSI's.

I really like the car, it's one of the few interesting, safe cars with good acceleration, and good fuel economy to boot. Unfortunately I could re-fuel a V8 commodore quite a few times for $5600....

What are my chances of them accepting a goodwill repair?

Can I offer a suggestion from the YouTube clip.

Don't stress the car too much until it is up to operating temperature (both coolant and oil).
This is extremely important with these vehicles...

They do have a "Cold Start" process (which will sound lumpy for around 20 sec), let the car warm up and idle drop before you take off...

I assume you have now had a better experience at the VW dealership on the Southside?

Let us know how you go!

[Maverick]

sorry, i cant help but think why anyone would even consider buying a 118, its akin to someone buying a used jaguar, alfa romeo, range rover, maserati, fiat. the only reason is if you were such a keen enthusiast that no amount of logic could sway u, but come on, a 118. i hope the car was dirt cheap, but thats come back to bite u in the ass.
from experience with vw, unless it has extended warranty, has a full service history with that vw dealership, or u know people, then highly unlikely that they will come to the party.
anyone that purchases a 118, with its well documented history and then suffers problems needs to own it. its not like u can raise ur hands and say, "how was i to know?". everyone knows

I don't know why you would take it to a independent mechanic at least for it's first service or two, take it to a Volkswagen dealer to maintain service history until the car is a bit older in case you have an engine or gearbox failure. We recently purchased a 2013 build Mk7 highline with full Volkswagen service history and took it to a Volkswagen dealer for it's service. Had a goodwill claim for a water pump leak and Volkswagen would only cover 45% of the part price but whilst waiting to get this done the clutches started to slip and Volkswagen covered parts and labour 100% for this. This was just over five years since delivery.

[vw4ever]

If anyone is familiar with VW replacement policy for their 1.4 TSI twincharger engines under warranty: I would like to know what parts exactly did VW replace when they replaced an engine due to block damage (caracked pistons and cylinders) ? Did they only replace the engine block, or did they also replace injectors, spark plugs, coils, pumps, and (most importantly) the ECU ?

I am mostly interested in the case of older production engines (2009-2010), which failed and were replaced after 2012, by which time all those parts listed above should have been upgraded to the latest version. At the very least, if only the block was replaced, one would expect that those new engines would come with the latest revision pistons.