If it were me I'd just get it fixed as cheaply as possible and see if you can get them to pay the bill. It's not really much damage and it seems to be limited to the bumper only.
All they need to say to the insurance company is "we know nothing" and you'll be on your own. From there your only chance of recovery is through letters of demand and maybe the small claims court.
You might want to take some photos of the coinciding damage to their car just in case.
It's a shame but damage to bumper bars is inevitable when you have old people around. There's an old chook up the road that I watch touch parking all the time. Reverse until the car hits the kerb (crunch on the mag), drive forwards until you hit the car in front( gentle touch) and then slam into the car parked behind. Sometimes she even clips the corner of the front car while reversing in.
Somehow I think her response is the same when confronted by the neighbors. "Oh no, I didn't notice".
All they need to say to the insurance company is "we know nothing" and you'll be on your own. From there your only chance of recovery is through letters of demand and maybe the small claims court.
You might want to take some photos of the coinciding damage to their car just in case.
It's a shame but damage to bumper bars is inevitable when you have old people around. There's an old chook up the road that I watch touch parking all the time. Reverse until the car hits the kerb (crunch on the mag), drive forwards until you hit the car in front( gentle touch) and then slam into the car parked behind. Sometimes she even clips the corner of the front car while reversing in.
Somehow I think her response is the same when confronted by the neighbors. "Oh no, I didn't notice".
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