R32 DSG Mechatronic Replacement

[moluu1]

Hi Guys
MY DSG box been running rough for around 4 months and I've finally got the chance to service my car. After BarloWorld Volkswagen diagnosed the symptoms, and accepted there were something wrong with the Mechatronic unit, they decided to order a Warranty replacement unit from Germany . It's gonna take a couple of weeks for the unit to arrive. They promised my ride would be smooth as silk once this is replaced.

Just wanna let everyone aware of this fault in DSG unit (PARTICULAR MINE and CAN HAPPEN TO YOURS). and hope you fix this before the warranty runs out.

BTW, anyone knows how much this unit gonna cost if not with warranty?

[bazzle]

I had mine replaced by Burwin about 3 months ago.
They told me about 6k but have never charged anyone yet .
Certainly improved mine, took about 3 weeks to fully get back to changing with same feel as old one (without the hiccups etc)

Bazzle

[triode12]

Hi Guys
MY DSG box been running rough for around 4 months and I've finally got the chance to service my car. After BarloWorld Volkswagen diagnosed the symptoms, and accepted there were something wrong with the Mechatronic unit, they decided to order a Warranty replacement unit from Germany . It's gonna take a couple of weeks for the unit to arrive. They promised my ride would be smooth as silk once this is replaced.

Just wanna let everyone aware of this fault in DSG unit. and hope you fix this before the warranty runs out.

BTW, anyone knows how much this unit gonna cost if not with warranty?

What were the symptoms?

[Maverick]

Just wanna let everyone aware of this fault in DSG unit. and hope you fix this before the warranty runs out.

Are you saying that all DSG boxes have this fault? Because if so you're way off the mark.

Like every other component of the car you will have a percentage fail. Just because you have a mechatronic unit fail doesn't mean that others will have the same problem just like some will have an engine failure or a head unit failure.

BTW, anyone knows how much this unit gonna cost if not with warranty?

Under $4000.

Volkswagen DSG Mechatronic Replacement

[Jetz01]

I just had mine replaced under warranty (car has 30,000kms on it). This link below covers my post around what actually occured. This weekend I will see what difference there is but driving home from the dealer it did feel a lot smoother in the changes:

http://www.vwwatercooled.org.au/newforum/upload/showthread.php?t=40808

I hear in the US they are offering a 10 year warranty on the DSG?

[moluu1]

What were the symptoms?

1. Standing Still on a slope is a night mare, there will be like a kick (feel like someone hit you hard and the gearbox about to drop on the floor)in the back , the car moving backward then forward.
2. The same symptom will happen when the car is in reverse or from N to D

[moluu1]

Are you saying that all DSG boxes have this fault? Because if so you're way off the mark.

Like every other component of the car you will have a percentage fail. Just because you have a mechatronic unit fail doesn't mean that others will have the same problem just like some will have an engine failure or a head unit failure.



Under $4000.

Volkswagen DSG Mechatronic Replacement

Well, this a very popular fault in DSG unit. and VW dealers are trying not to replace for us.
Proof: I had the car for a year, the DSG always that bad. I went to 3 VW dealers (Essendon, Glen Waverly, Preston) , told them exactly the same symptoms and asked them to check that out. 3 of them came back saying that just normal for a DSG in R32 and suggest that i should live with it.
Finally, after my temper went up to my A** and requested a replacement for a new car, the fourth time i requested, they found out that Mechatronic is faulty and i got it ordered for replacement.

I was not trying to tell everyone that their DSGs are all bad but this is a very common fault in the DSG unit. What the cost of having theirs checked while servicing their cars? This is what i meant.

[Maverick]

Well, this a very popular fault in DSG unit. and VW dealers are trying not to replace for us.
Proof: I had the car for a year, the DSG always that bad. I went to 3 VW dealers (Essendon, Glen Waverly, Preston) , told them exactly the same symptoms and asked them to check that out. 3 of them came back saying that just normal for a DSG in R32 and suggest that i should live with it.
Finally, after my temper went up to my A** and requested a replacement for a new car, the fourth time i requested, they found out that Mechatronic is faulty and i got it ordered for replacement.

Normal operation of the DSG is not the same as an Auto box and just telling them about a fault that is obscure like some jerkiness at low speed will see them test drive it and not find a fault because they drive the car differently to you. If you want to get the a fault like this resolved the only way to do this is to book it in and take the foreman for a drive and replicate the problem. I did this and after a quick drive he did a reset of the box and when I rang back to say it had gone back to it's old ways they ordered a replacement mechatronics.

There is no reason for the dealers not to replace the mechatronics as they get paid to do so but they can't replace it without Volkswagen's approval and they have to follow the steps that Volkswagen have to determine if the mechatronics is faulty. It's easy for people to read a post in the forum, decide their mechatronics is faulty when it's actual normal operation and to drop it in to a dealer complaining and wanting a new mechatronics.

And going to three different dealers was a waste of time. The first time you take the car in with a mechatronics fault they will reset the gearbox. By you going to another dealer each time they would have followed this same procedure and if you had gone back a few weeks later and complained again they would have taken a more detailed look and most likely replace the mechatronic.

Sounds to me like you decided the mechatronic was faulty and were demanding they replace it instead of taking it in to the and explaining the problem and letting the dealer diagnose the fault.

I was not trying to tell everyone that their DSGs are all bad but this is a very common fault in the DSG unit. What the cost of having theirs checked while servicing their cars? This is what i meant.

It's not a very common fault in the gearboxes, VAG have sold over 2 million of these gearboxes and the vast majority never have a problem. The dealer is not going to check the mechatronics during a service because unless there is a report from the owner and/or the mechanic notices a problem and/or a code has been thrown there is no point.

[Maverick]

1. Standing Still on a slope is a night mare, there will be like a kick (feel like someone hit you hard and the gearbox about to drop on the floor)in the back , the car moving backward then forward.
2. The same symptom will happen when the car is in reverse or from N to D

That's normal DSG operation, you have clutches engaging when you take your foot off the brake and the car should be driven as if a manual when hill starting or you will have those problems above. You can't hold the car on a slope without using the brakes/hand brake as the clutches don't slip like you can do on a manual.

All this is mentioned in the manual which is located in the glovebox.

[John Deere]

Moluu, the Mechtronic unit is a well replaced piece on a DSG, but it does say in the manual that u should never try and hold the car on a hill with the engine like you can an auto.

My symptoms were jerkyness on takeoff when not giving it a full boot in both forward and reverse, the fault was confirmed and the unit replaced within 2 days. I am surprised it is taking weeks to get the part.

[moluu1]

Normal operation of the DSG is not the same as an Auto box and just telling them about a fault that is obscure like some jerkiness at low speed will see them test drive it and not find a fault because they drive the car differently to you. If you want to get the a fault like this resolved the only way to do this is to book it in and take the foreman for a drive and replicate the problem. I did this and after a quick drive he did a reset of the box and when I rang back to say it had gone back to it's old ways they ordered a replacement mechatronics.

There is no reason for the dealers not to replace the mechatronics as they get paid to do so but they can't replace it without Volkswagen's approval and they have to follow the steps that Volkswagen have to determine if the mechatronics is faulty. It's easy for people to read a post in the forum, decide their mechatronics is faulty when it's actual normal operation and to drop it in to a dealer complaining and wanting a new mechatronics.

And going to three different dealers was a waste of time. The first time you take the car in with a mechatronics fault they will reset the gearbox. By you going to another dealer each time they would have followed this same procedure and if you had gone back a few weeks later and complained again they would have taken a more detailed look and most likely replace the mechatronic.

Sounds to me like you decided the mechatronic was faulty and were demanding they replace it instead of taking it in to the and explaining the problem and letting the dealer diagnose the fault.



It's not a very common fault in the gearboxes, VAG have sold over 2 million of these gearboxes and the vast majority never have a problem. The dealer is not going to check the mechatronics during a service because unless there is a report from the owner and/or the mechanic notices a problem and/or a code has been thrown there is no point.

Thank you for your exceptional knowledge. I forgot to mention that I took the car to 3 Different dealers for 6 times (and gave up one after another). and i did test drive a Jetta, a 2 GTIs and another R32 and 2 GOLF TDIs. None of them was like mine. and talking about resetting the DSG, I believe they did so for a couple of times and still could not find the problem despite i took them on a few rides to let them experience what i described . So I did not decide my gearbox was faulty. VW technicians decided that it's time to change. If you think that i can demand VW to replace a Mechatronic for something "i dont like" reason, I believe i do not have that kind of power.
.
Let me describe the exact problem of my DSG:
When standing still on a slope, it starts to move backward then it feels like the engine got stalled and it shook hard and then it moves forward rapidly. You can hit someone in front actually. If u think this is a normal DSG then i dont know what is abnormal.

[moluu1]

Moluu, the Mechtronic unit is a well replaced piece on a DSG, but it does say in the manual that u should never try and hold the car on a hill with the engine like you can an auto.

My symptoms were jerkyness on takeoff when not giving it a full boot in both forward and reverse, the fault was confirmed and the unit replaced within 2 days. I am surprised it is taking weeks to get the part.

That's one of my DSG problem as well and I did not try to hold it on a hill. by standing still on a slope i meant when u have to stop for red light or stop behind somebody on a slope. by then when u release the brake and step on the gas to go, the whole car will go backward then shaking and go forward..

So after replacing mechatronic, do you feel the different much?

[blutopless2]

i have had a few issues with the dsg in my jetta for a few months.
even on the flat from a stopped position it would feel like it was gonna stall when i took my foot off the brake pedal. really shaky then take off.
could never get a smooth take off... always jerky.
some gear changes were quite abrupt and clunky.
I had the mechatronics replaced about a month ago and its much better since replacement.
take off from stop is now smooth and gear changes are now much smoother than before.

[John Deere]

That's one of my DSG problem as well and I did not try to hold it on a hill. by standing still on a slope i meant when u have to stop for red light or stop behind somebody on a slope. by then when u release the brake and step on the gas to go, the whole car will go backward then shaking and go forward..

So after replacing mechatronic, do you feel the different much?

The way you described it sounded to me like you were trying to hold it on a hill, apologies for the misunderstanding.

Yes, mechtronic unit replacement has fixed my problems.

[poli84]

With regards to hill holding with a DSG - if on a slope and you have your foot, half on the brake (but not full compression), the car rolls backwards as if it were a manual and you are not in gear.
As you have the brake depressed but not on tight, is this the DSG in neutral?