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Warranty Issues

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  • #91
    Had several issues with my 08 octy 118 liftback:
    1st is annoying rattle on coarse road surfaces from within trim of rear hatch which has been there since 2 months old - dealer seems incapable of rectifying.

    2nd is squeaking front door seals that other people seem to also experience

    3rd was the worst - Fuel pressure regulator shat itself near bairnsdale in victoria on the way back to canberra. Nearest service centre was 2.5hrs back towards melbourne. Skoda aus looked after us with accommodation and hire car but half arsed VW dealer in Morwell had no idea how to fix the car. It was obviously a fueling problem as the car would not rev or and instantaneous consumption readout would not go over about 8L/100. It took them 2weeks to work this out! and a furthur 2weeks to get the part and ship the car back to canberra, which arrived at the local dealership absolutely filthy (had been left outside in a dust storm with the bonnet up or something) and no paperwork to identify the owner (me) or indicate the work that had been done. Thankfully for us skoda paid for a hire car (jetta) for the period.

    Overall its a great car for the price, but the build quality could be better and their service network is crap. The car it replaced was a 92 model jap built corolla seca with 300,000 on it and not a single rattle!

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    • #92
      IMHO NOTHING beats the quality of a JAPANEESE built Toyota or Honda.

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      • #93
        I dunno, my parents have an integra that would beg to differ....general though jap built is as good as it gets.

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        • #94
          Sat in a brand new ford focus today. $27,000 drive away with leather...the quality was no where near the standard of the skoda! I never realised it! Extremely happy with the skoda's build quality atm
          MY10 Occy vRS \\ GIAC Flash Tune \\ 19" VMR v713 \\ It's a Skoda. Honest.

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          • #95
            I think that Skoda is doing just fine, when is rated just 0.1% below Toyota in Lexus dominates JD Power 2010 - Car and Car-Buying News - What Car? many Japanese cars are well below Skoda.

            and remember if you judge the vehicle reliability only by how many times something needs attention, the most reliable form of transport would be a bicycle.

            Performance Tunes from $850
            Wrecking RS OCTAVIA 2 Link

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            • #96
              Ummm, you obviously havent bought a bike from Big W/Kmart with a made in China sticker. Even Alfas are more reliable than them.
              2014 MY14 Corrida Red Elegance Wagon TDI
              2009 MY10 Race Blue RS Wagon TSI 6 sp. manual. (Gone)
              2011 MY12 Yeti 77 TSI DSG.

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              • #97
                The trouble with toyotas is *snore*.... Actually, the mother in laws aurion goes like **** from a shovel. But its not much fun to drive other than that.

                VW/Skoda have obviously worked pretty hard to up their reliability and owner satisfaction, in the mid 00's they weren't doing that well in surveys like this...

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                • #98
                  This is hard to descripe, but lately i've been getting this weird knocking noise. It's quite faint and i believe it's coming from somwhere in the dash/steering column. I generally hear it when slowing down or when i'm stationary. I have absolutley no idea what it is.
                  I'm due for a service in about 2000kms so i'll bring it up with them.

                  Has anyone else had this?

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                  • #99
                    Nope, its not you keys hitting the column is it?

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                    • Originally posted by VRS-Vic View Post
                      This is hard to descripe, but lately i've been getting this weird knocking noise. It's quite faint and i believe it's coming from somwhere in the dash/steering column. I generally hear it when slowing down or when i'm stationary. I have absolutley no idea what it is.
                      I'm due for a service in about 2000kms so i'll bring it up with them.

                      Has anyone else had this?
                      I notice in the winter with air on heating , when at the lights i get a knock/tap sound from the lower dash area , might be plastics expanding.
                      GTI clubsport/edition 40 manual white 2016

                      Mercedes Benz A200 AMG pack red 2016

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                      • I get a quiet tap, tap, tap noise, but it stops when I turn the fan off - I think it might be something in the HVAC system. More common when the engine isn't fully warmed up.
                        2017 MY18 Golf R 7.5 Wolfsburg wagon (boring white) delivered 21 Sep 2017, 2008 Octavia vRS wagon 2.0 TFSI 6M (bright yellow), 2006 T5 Transporter van 2.5 TDI 6M (gone but not forgotten).

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                        • Originally posted by spellbound View Post
                          I notice in the winter with air on heating , when at the lights i get a knock/tap sound from the lower dash area , might be plastics expanding.
                          Yeah, i've been noticing it more with this clold mornings. Have you brought this up with the dealer at all, or you just let it be?

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                          • Bought a new MY11 vRS TSI wagon in Dec '10 & the major issues I have had are the common ones; the turbo rattle & that freakin annoying dash rattle on passenger side. Interestingly, my work unit bought 2 Octavia diesel wagons & they both have the same dash rattle...The dealer has stated twice now the turbo rattle is "characteristic" of that engine, and the dash rattle returned 5 minutes after they "adjusted" the LOWER dash...God, I hate the Chinese whisper game between the customer/service advisor/workshop crew. I'm a bit worried about that DSG horror story, as I would have a manual anyday, but had to chose the DSG due to a previous C'dore heavy clutch causing left knee cartilage damage Got the extended warranty tho, so hopefully won't have to use it. I had heard of someone (maybe Golf threads or GTi forum?) getting the turbo replaced after complaining about the rattle. Most forum entries point to an wastegate actuator rod causing the rattling noise?! Anyone had any success getting the turbo rattle sorted? I was thinking of taking it to an independent (RACQ?) for a report to use as backup.
                            Redline3345 MY11 Octavia vRS Wagon TSI DSG | Brilliant Silver | Milltek cat back exhaust | Bilstein PSS10 | TSR Panorama | Remsa | Leather | Sunroof | Towbar | Front Sensors | Boot Protector | Xenons | Corner Fogs | Alarm | Extended Warranty | Superskoda Bits & Bling

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                            • Originally posted by redline3345 View Post
                              I was thinking of taking it to an independent (RACQ?) for a report to use as backup.
                              You would most likely be wasting your time and money.
                              Performance Tunes from $850
                              Wrecking RS OCTAVIA 2 Link

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                              • In my experience they are more likely to make a big thing about "heavy steering" without noticing that one front tyre is flat.
                                My Škoda photos here

                                Flickr : Blog

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