What do you pay for servicing?

[feenix74]

This.

You need to be 100% specific on what your car is, and what work was performed.

One post above mentions that a 150K service on a Caddy is a major. It's just a basic service with a cabin filter.

Plus fuel filter in my case.

[ian]

A good service advisor would have picked it from a mile away, and assigned it to a senior technician.

Years ago, they'd send a staffer from VW to the dealership for a "service".

This was with a company that apparently work with all car makers. The person is an engineer and flew up from Melbourne , he was at my place at 7:20am .
He writes up a report after getting the car back and sends it to VW Australia.

[ian]

The managing director Penrith VW. Rang me today. And apologized for the service I had received ,saying the items should of been picked up by their team.
And offered me the 3 year service for free as a good will gesture Next year nothing. Like free servicing.