Volkswagen Issues Global Recall of 2.64 Million Vehicles

[Candyman]

Seeing how your car isn't affected by this latest recall, I imagine it would indeed be going great, although it doesn't reflect well to crow about it to other forum members who spent good money on buying an Audi, Skoda or Volkswagen and expecting the same level of satisfaction you're currently experiencing, but are not (through no fault of their own).

I've had the mech replaced in both cars, a number of warranty faults fixed on the GTI, so yes, I'll crow as much as I want (and I'll continue to buy VWs)

In the same way you wouldn't buy another Ford (based on your observations or experiences), there are those who would never buy another Volkswagen (based on their observations or experiences).

I don't bitch and moan on the Ford forums, I take action and make a decision (already have with the Ford)

As for others not buying another VW, what is new in the car ownership world. Happens across the brands.


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[Candyman]

)

Though personally, I wouldn't dismiss an entire marque based on a single model.

It was head office Ford's piss arse customer service and atrocious behaviour that brought me to that decision, so yes, I will.

In contrast, head office VW have been fantastic for warranty claims I've made and in fact two goodwill repairs.

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[ziggyboy]

I'm in two minds. The issue seems to be from a lack of testing by vw in various conditions. Seriously hot and humid climates with stop start traffic is not common enough to test this during development stage?

I have discussed this same issue with friends.

Think carefully.

Volkswagen is based in Wolfsburg, Germany, with a population of 120,000. That's 1/3 the size of Canberra. If it isn't already obvious, I have little faith in start-stop traffic testing in a city like that.

Compare that with Japanese cities. FYI, I've lived in Japan for 2 years. Let me tell you, that if Japanese car makers can't get start-stop traffic proof cars... no one can! Japan is swarming with Japanese made cars that chug along start-stop traffic everyday. Yes, imagine half of the country in worse than Sydney traffic.

Just to give this a bit of context. Darwin has more people than Wolfsburg.

[ziggyboy]

Though personally, I wouldn't dismiss an entire marque based on a single model.

Good point.

I've dismissed cars with DQ200. That leaves me with Golf models: TDI and GTI.

TDI: Not really interested in Diesel.

GTI: Too expensive for what you get (sorry I'm one of those people).

I'm left with... maybe a Ford Focus or the new Mazda 3?

[ziggyboy]

It was head office Ford's piss arse customer service and atrocious behaviour that brought me to that decision, so yes, I will.

In contrast, head office VW have been fantastic for warranty claims I've made and in fact two goodwill repairs.

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So you have only proven Diesel's theory that it depends on your personal experience. Just because you received stellar customer service from VW doesn't mean everyone else has. See what I did there? That's the same argument pro-vdubbers tell me...

[Candyman]

So you have only proven Diesel's theory that it depends on your personal experience. Just because you received stellar customer service from VW doesn't mean everyone else has. See what I did there? That's the same argument pro-vdubbers tell me...

He didn't have a theory or any point.

If something doesn't work for you, sort it out (Fiesta is already sold)

What is astonishing is your multiple forum ranting - all that energy would be better used car buying

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ps - just having a few drinks on a gorgeous afternoon, thought you fellas needed some winding up. I blame SilvrFoxX

[ziggyboy]

He didn't have a theory or any point.

If something doesn't work for you, sort it out (Fiesta is already sold)

What is astonishing is your multiple forum ranting - all that energy would be better used car buying

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ps - just having a few drinks on a gorgeous afternoon, thought you fellas needed some winding up. I blame SilvrFoxX

This is offtopic for this thread but I already have a list of next cars lined up, but I am not ready to sell right now for a number of reasons mainly financial. Bought a new house this year and I would have lost heaps in depreciation if I sell now. Plus, if I wanted a new car as replacement I'd need to fork out another $10k in cash. Bah.

Another reason why I am really annoyed is because I have genuinely done my research prior to buying my car. I have read the DSG and 118TSI problems and repeatedly told myself the same things that half the people in this forum have said: "Only a small percentage are affected", "All cars have problems", "Only people with problems post online", etc. I took those comments in and really believed in them.

Imagine my disapointment when the worst of VW issues actually happened to me.

That's why. No one to blame but me. Why oh why did I bother?

[parraeel]

Vehicle Recall Lookup

My Polo is heading in for the oil change...

[Diesel_vert]

I'll crow as much as I want

There's really nothing to prevent you from doing so.

Not everyone were as fortunate to have a decent VW ownership experience as you... however, they've stated to the media they're going to address concerns regarding their customer service.

We shall see.

No one to blame but me. Why oh why did I bother?

Unless you're clairvoyant, anyone can end up with a dud, irrespective of make and model - though some are obviously more likely to cause trouble than others (e.g. twincharger engine + 7 speed dry clutch DSG)

Forget the money. In the interests of your health and well-being, my advice would be to get rid of it as soon as it's practicable.

You don't need this in your life.

Vehicle Recall Lookup

My Polo is heading in for the oil change...

Thanks.

It appears to me that some, but not all, MY13 vehicles are affected.

1.6 million unscheduled DSG fluid changes worldwide is a lot of oil (around 3 million litres, or equivalent to 19 000 US oil barrels, give or take) so it may take some time to flow through each region.

[Candyman]

Why oh why did I bother?

None of us have yet to figure out why you do what you do but there you go

[Diesel_vert]

None of us have yet to figure out why you do what you do but there you go

Clearly dissatisfied with the ownership experience.

Parting with a significant amount of cash only to end up with a car that has major issues would put anybody off.

In perspective though, many others have copped it far worse, and that this sort thing can happen to anyone.

[Rawcpoppa]

I have discussed this same issue with friends.

Think carefully.

Volkswagen is based in Wolfsburg, Germany, with a population of 120,000. That's 1/3 the size of Canberra. If it isn't already obvious, I have little faith in start-stop traffic testing in a city like that.

Compare that with Japanese cities. FYI, I've lived in Japan for 2 years. Let me tell you, that if Japanese car makers can't get start-stop traffic proof cars... no one can! Japan is swarming with Japanese made cars that chug along start-stop traffic everyday. Yes, imagine half of the country in worse than Sydney traffic.

Just to give this a bit of context. Darwin has more people than Wolfsburg.

I guess I figured they would test their cars in other regions besides Germany. I constantly read articles online about this model or that model from various manufacturers being tested in some obscure location for heat or cold weather testing for example.

My car has a hot weather climate option in the feature list for example so it lent itself to the notion that they do cater for different regions. I've seen where intercoolers for hot climates are larger than in the cold so that's another example so I figured they would do the same sort of testing and due diligence with their dsg but clearly this isn't the case. It's shocking considering the dq200 is their volume production dsg with the 6 speed dq250 selling in fewer quantities but having fewer issues.


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[ziggyboy]

None of us have yet to figure out why you do what you do but there you go

So even after reading my posts you still do not understand why I dislike VW?

Let me put it this way. Know how you feel about Ford? That's how I feel about VW right now. And many MANY people feel the same way. I know you cannot comprehend how people can feel that way for your beloved, but it's true. Yes, there are people who dislike VW. We exist!

[ziggyboy]

I guess I figured they would test their cars in other regions besides Germany. I constantly read articles online about this model or that model from various manufacturers being tested in some obscure location for heat or cold weather testing for example.

My car has a hot weather climate option in the feature list for example so it lent itself to the notion that they do cater for different regions. I've seen where intercoolers for hot climates are larger than in the cold so that's another example so I figured they would do the same sort of testing and due diligence with their dsg but clearly this isn't the case. It's shocking considering the dq200 is their volume production dsg with the 6 speed dq250 selling in fewer quantities but having fewer issues.


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I'm sure they've "tested" the car in hot weather, but doubt it's extensive enough to replicate real life. This means consistently driving in start-stop daily for hours. I got my car when I was still in Sydney. Lived out west and worked in the airport area. I would drive at least 1 hour each way to work in peak hour traffic. That's 2 hours start-stop daily. My car started to shudder after about 3 months, and had one false neutral in that span of time.

There are people like Candyman who live in places like the Sunshine Coast. Doubt traffic is anything like Sydney, Tokyo or Beijing traffic.

[ziggyboy]

Forget the money. In the interests of your health and well-being, my advice would be to get rid of it as soon as it's practicable.

You don't need this in your life.

I know. I originally planned to keep it until about 4.5 years (got 2 years extended warranty). Now I have decided I'll keep it for at least 3 years so my depreciation loss isn't as bad. Bought the car in December 2011 so I've got about a year left. Although knowing myself I feel like I'll get a new car third quarter of 2014. (Sorry Candyman you'll have to put up with me for another 6-9 months in VWW and Whirlpool )

Not the best time to sell VW's at the moment too, so might wait a bit. In a way I hope VW's reputation gets better in a year so I can sell my car for a reasonable price.