Hi,
Have done too many short journeys in my 2011 T5 103 (64000k's) and got the light, didn't do a long journey then got the flashing coil, steady dpf and steady engine lights and loss of power. Took it to vw dealer, went overseas for 10 days then came back to be told that my water pump was leaking and had leaked on to a sensor (not sure which one), both require replacement. I checked the coolant level not long ago and haven't noticed any drop.
I have had very poor service from this dealer and don't trust them as far as I can throw an elephant! They now want me to approve all the work, give credit card for them to 'order the parts' (which I find weird as the parts warehouse is near their service centre and they are vw parts so why should I have to provide a credit card, surely if they don't use them I don't pay??).
I have asked them to do a forced regeneration then I want the vehicle back to get a second opinion on the water pump before I stump up $2000.00 they have quoted. They are pushing me to give them the go ahead to do it all in one go but already confirmed that the water pump will take a full day.
It all stinks to me but am I being paranoid? Can I get it checked and done by someone else. I really do not want to go back to the dealer!
I'm based in Manly, Northern Beaches Sydney.
Thanks
Have done too many short journeys in my 2011 T5 103 (64000k's) and got the light, didn't do a long journey then got the flashing coil, steady dpf and steady engine lights and loss of power. Took it to vw dealer, went overseas for 10 days then came back to be told that my water pump was leaking and had leaked on to a sensor (not sure which one), both require replacement. I checked the coolant level not long ago and haven't noticed any drop.
I have had very poor service from this dealer and don't trust them as far as I can throw an elephant! They now want me to approve all the work, give credit card for them to 'order the parts' (which I find weird as the parts warehouse is near their service centre and they are vw parts so why should I have to provide a credit card, surely if they don't use them I don't pay??).
I have asked them to do a forced regeneration then I want the vehicle back to get a second opinion on the water pump before I stump up $2000.00 they have quoted. They are pushing me to give them the go ahead to do it all in one go but already confirmed that the water pump will take a full day.
It all stinks to me but am I being paranoid? Can I get it checked and done by someone else. I really do not want to go back to the dealer!
I'm based in Manly, Northern Beaches Sydney.
Thanks
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