DQ500 seven-speed DSG

[Wardy]

Would I be correct in assuming that my 2012 TD1340 Comfortline Multivan is fitted with the DQ500 seven-speed DSG and is therefore NOT part of the recall, which seems to refer to the DQ200 DSG, currently mentioned in the media?

[team_v]

Correct, the DQ500 is not part of the recall.

[Sunny43.5]

Not yet the 3 years is not up just yet . Keep a watch on it for any unusual habits , ours has hiccuped a couple of times so far at only 5000 kays .

[Mum to 4]

We have a 2010 comfortline Multivan which isn't part of the current recall but the DSG is still stuffed up and we are waiting for a decision on warranty repair right now. Take care when your driving and if you notice even a slight issue get it looked at ASAP. We had trouble free motoring and were completely happy with our multivan until last Thursday what seemed like a small glitch turned into a massive problem over the weekend and was looked at yesterday. The vehicle is not longer safe to drive.

[240z]

Here it says transmission warranty is 5 years for passseger vehicles, wonder how far back this goes, if you bought new in 2010 wonder if this applies to those purchases?
Warranties < Technology & Service < Volkswagen Australia

[Mum to 4]

Here it says transmission warranty is 5 years for passseger vehicles, wonder how far back this goes, if you bought new in 2010 wonder if this applies to those purchases?
Warranties < Technology & Service < Volkswagen Australia

Good point!

[Wardy]

I suppose my major concern is that our vehicle is modified to accommodate my wife who is in a wheelchair. Any failure such as those described would therefore have even more of an impact on our lives. I will just continue to do as advised here and keep a close eye on any possible 'gliches' with the vehicle which so far has only covered 5000km.

[question?]

But our Vans are under VW Commericial arm not passenger:

New Vehicle Warranty < Warranties < Customer Care < Volkswagen Commercial Vehicles

[SnowMotion]

But our Vans are under VW Commericial arm not passenger:

New Vehicle Warranty < Warranties < Customer Care < Volkswagen Commercial Vehicles

Mmmmm... this will be interesting to see what VGA offer to the Commercial vehicle owners.

[Sunny43.5]

You have to have a degree of caution when you think about it , the transporter is sold and touted as a "commercial " vehicle logic says that it should therefore be tough enough and reliable enough to give many years of reliable service without major problems . If you sevice the van as directed and drive in an appropriate manner then failures due to product failures should be assessd on each case not based on the whole of that range . I almost chocked when the dealer made a big point of telling me that our new van had a ten year perforation warranty , that may be relevant in Europe where salt is used to break up snow on the roads {well it used to be }. And yes Amaroks are likely to get on the beach as well , but mechanical reliability is a priority we should have adegree of comfort that the technology will not fail as frequently as it seems to do these days and not just VW .

[Wardy]

I'll be interested to see if they classify the Transporter as a commercial vehicle whether the Multivan is a passenger vehicle. The same would apply to the Caddy vs Caddy Maxi Life etc.

[Sunny43.5]

Well you are right in some respect as they are sold under different classifications ie ADR codes , but at the end of the day the engines and drive train are the same just the way the van is finished wheel and tyre sizes interior fitout extras and seating etc. As a side note I wish VW had not fitted DMF flywheels to all their manual models as its a disaster in a small capacity engined commercial vans , jury is out on the DSG autos I will be wathcing carefully over the next few years to see what happens with the 500 DSG as ours will only be three years old by that time but others will be around the five to six year mark . I have mentioned it on another post about my mates T5 update with DSG his is nearly two years old and the auto was not exactly very smooth in operation last time I drove it ,I advised him to make it known to the dealers when next serviced . My friend is not very car savvy so he tends to think that its normal when it is not .

[Tornado T5]

So would the ZF 8 speed auto fit in fwd applications instead....I'm only half kidding but it would solve some expensive problems and please me, lol.

[Sunny43.5]

I am going to put on my dunces cap here Tornado is the ZF a different type of auto ie. not half manual half auto like the DSG , this the problem with VW they have obviously some very clever enginners etc but is what they build going to go the distance . I remember reading on another forum where someone said that you never heard the old Tourque flite Power glide and Hydramatics of old cacking themselves , as it turns out the Hydramatic was built by GM in 1930 and was fitted to tanks during WW2 they sold them with the tag Battlefield Tested HMM can you imagine a DSG used for that purpose methinks not . Apparently VW would not fit the DSG to the Amarok because of problems with the internal computer in the auto detecting loss of traction and would burn out the clutch packs . I think they were developing the ZF 8 speed for the Amarok . Sorry I just miss the good old days keep it simple and it will last . I love the saying I got from a US website about drivers perception of manufactureres :
"As Problem Count Increases, Loyalty Decreases ". and this one "Dependability Equals Higher Loyalty"

[Transporter]

I understand where you're coming from, and I know that once you had a problem with the a/t in your car, it's hard to gain that confidence back, but believe me the TC autos have their own problems and I wouldn't say that AT used by Holden especially the earlier ones would be more reliable than any transmission made today. There are many automatic transmission shops who were very busy, thanks to Holden, Ford and Mitsubishi.