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"Quote " They're no different to service than the auto in early MK5 Golfs. The tools are the same. It's just that at the tme, VW (presumably on the advice of AISIN) did not stipulate a service interval for them.
Then if this means that if the box fails then responsibility falls to VW to give satisfactory help to an owner like me who believes that because of lack of a service interval chances of a failure are much higher . Its not as if this van has been thrashed the van has been used for much less than it was built for in terms of load carrying etc. There is obviously some component that is failing probably a valve body this part may have been made to fault because of degredation of fluid which VW "at the time would not replace " because VW says its "sealed " for life. I can,t imagine that you would condone a companies policy to just ignore this sort of thing , I believe personally its time to make a serious attempt to get some more positive outcome . Lets face it do all of us have thousands of dollars just laying around to replace components that should not fail because of some design parameter .This problem raised its head when the van had only 80,000 ks I would expect a van that cost over $50,000 to give better reliability , especially when you consider the diesel engine with its 128kw output will be good for over 300,000 plus with out a major rebuild !!!!! I think a car company who make hundreds of millions dollars profit each year could easily give better support to a problem of their making .
Then if this means that if the box fails then responsibility falls to VW to give satisfactory help to an owner like me who believes that because of lack of a service interval chances of a failure are much higher . Its not as if this van has been thrashed the van has been used for much less than it was built for in terms of load carrying etc. There is obviously some component that is failing probably a valve body this part may have been made to fault because of degredation of fluid which VW "at the time would not replace " because VW says its "sealed " for life. I can,t imagine that you would condone a companies policy to just ignore this sort of thing , I believe personally its time to make a serious attempt to get some more positive outcome . Lets face it do all of us have thousands of dollars just laying around to replace components that should not fail because of some design parameter .This problem raised its head when the van had only 80,000 ks I would expect a van that cost over $50,000 to give better reliability , especially when you consider the diesel engine with its 128kw output will be good for over 300,000 plus with out a major rebuild !!!!! I think a car company who make hundreds of millions dollars profit each year could easily give better support to a problem of their making .
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