Polo GTI - 30000km service costs

[poloman]

I just dont know if he is just being a idiot claiming he does these things.. i havnt seen him do it.. but this is a proper dealership... and its sad that they hire cheap kids to do the work yet still give them the keys to ANY car....

[Sharkie]

Now had my 24month service done by Jimmymac. Can highly recommend him for doing a proper quality service for all Polo owners based in Brisbane.

Unless you have warranty work to be performed, Jimmy will do a better and friendlier service for a huge amount less than a VW dealership. Including Martini brakefluid !...

Many years of experience at VW/Audi and Porsche dealerships shows ....

PM Jimmy if you want him to work on your VW/Audi....

[mrcurlywhirly]

Just a little more fuel for the fire on dealer service pricing...

Our R32 needed its initial 12 month service recently (note the other thread..) , its only around 8000k now. Had no real warranty issues, only a few rattles, none of which i would trust the dealership to resolve. This is a minor service, oil/filter change, reset computer, 1 - 2 hours absolute maximum.

Contacted Austral:
Initial quote from service dept - $480!
Contacted Highway:
$305
Contacted a euro independant service centre:
around $240
Contacted Austral again - thought i must have misheard them:
now its down to $400, but i qualify for a courtesy car for the day... and for no charge!!! (well i did buy the car from them..)

How rubbery are these prices? it only makes MrCustomer feel like he is being taken for a ride (or not).

I am not totally anti dealer - our other car is a a Subaru Forester GT, which i have no hesitation taking to City Subaru for all servicing. They are not particularly cheap, then they are not extortionate either, you basically get what you pay for - and they are very thorough. Thanks to them the GT is still purring along like a new car.
On my last service there i noticed some paint scuffing on the front quarter panel when i picked up the car - they detailed the whole car for me as a goodwill gesture! I cannot recommend them highly enough... and they always provide a courtesy car free, provided you book well in advance. Usually a newish Outback.

Diametrically opposed we have VW dealerships, they sure dont give me a warm fuzzy feeling.

See you later this morning Jimmy...

Cheers,
MrC

[MissVuks]

Just got a call from VW today saying "our records show your car hasnt been serviced for quite a while now" LOLL left me rather perplexed considering i have only owned it for 10 months.

What did everyone pay for their 15,000km service - she quoted me $406.01 which i thought was absolute BS cos i dont remember them telling me that price when i rang up the service dept when i researching for the car..

I didnt think that much was done at the 15000km service to warrant
$406.10. Money isnt the issue (if it was i wouldnt have bought a euro car) its just a big stretch from the initial figure i was given..

[Blitzen]

Shop around Lora...That price is utter crap on their behalf. When you consider parts and oil will not cost more than $100, labour for an oil and filter change and safety inspection/diagnostic should not cost over $300.

[MissVuks]

Shop around Lora...That price is utter crap on their behalf. When you consider parts and oil will not cost more than $100, labour for an oil and filter change and safety inspection/diagnostic should not cost over $300.

Thats exactly what i was thinking when i was on the phone with her - BS that service warrants a $406.01 price tag!

[jasn78]

lora i know i dont go to a dealer, i dont trust apprentices but im only paying 180 to 200 for the oil and filter replacement etc

got to love stealers

[blutopless2]

our polo gti is up for 30,000k service next week... will post up the cost when it is done.
the 15,000k service cost me $225.

[NickZ]

I think Sydney costs are much higher than other states. I hear of people in QLD/VIC getting a dealer service for $200-$300 for 15000km. I rang about 6 dealers in Sydney for mine and all quoted $360-$390. The fact the A$ has been getting smashed lately against the Euro also means that prices will increase.

[MissVuks]

Fair enough NickZ but $100-120 price increase is beyond me..

[Grant]

is this liverpool Lora?

[MissVuks]

Yeah it is Grant.. LOLL does that price sound familiar?

[Grant]

Yeah it is Grant.. LOLL does that price sound familiar?

not yet... but I will be getting my 1st service there in 6 months. Only reason I'm going there is because of their in-house 6 year warranty. I'm guessing your the same?

[MissVuks]

Well at the moment their pricing isnt desireable enough to warrant me taking my car there. Unless they miraculously drop their price i will be looking to take my car elsewhere - even if that means having it serviced out of the area.

[NickZ]

Fair enough NickZ but $100-120 price increase is beyond me..

Oh I totally agree - the prices are a complete rip off regardless of which state, but you won't get more than $50 off that price in NSW from what I have seen.

The same thing happens at my work - we are all over Australia and someone in Brisbane who costs $150 an hour will be 20% more in Sydney.

If you want to save money but keep it serviced at a dealer, you can supply your own oil as that usually makes up about $80 - $90 for 4.5L and you can get 5L of Castrol Edge 0w-40 (VW Approved) for about $70 i think.