Sooty might be a goner :(

[noone]

Don't take any guff from your insurer, they have to work with the RTA regardless. If you have her licence number, that should be sufficient.

[Whubbsie]

I got her licence number, rego, name... just neglected to get her address unfortunately. Ahh well

Then you insurance is being slack you got her licence number, and rego and name, if they can't find here with that they aren't trying

[Preen59]

Don't take that crap Josh. You pay for insurance so that they deal with the other party if you wind up in a situation like this. When you speak to them next, without being abusive be very stern and and don't back down. Tell them that it's their job and you won't accept it any other way.

[Spec83]

I got her licence number, rego, name... just neglected to get her address unfortunately. Ahh well

All else fails go to the local Police Station and explain the situation and give them the licence and rego... I did the same with just a rego number.

It's amazing what people will do when they get a nice voicemail from the Police

[Ben_GTI]

I'm not sure if I'm right, or to what extent it applies, but don't have have to exchange details at the scene of an accident? It sounds like she didn't do that and hence the cops might be interested.

[mikinoz]

You must have filed a police report right?

Other than that her insurance company would have her address.

[GoLfMan]

doesnt look like she has insurance! Wont return phone calls from anyone

Yeh I'll be calling the insurance company on Monday and demanding to know why I have to be pinged with the whopping excess, and proceed to tell them that I wont insure with them again if they keep up the act. Obviously I'll do this politely!

I called the police to file a report, the lady copper told me to piss off, in a round about sort of way

We did exchange licences at the accident, I just failed to realise that her address would be of such VAST ($1900) importance!

[Yevvy]

doesnt look like she has insurance! Wont return phone calls from anyone

Yeh I'll be calling the insurance company on Monday and demanding to know why I have to be pinged with the whopping excess, and proceed to tell them that I wont insure with them again if they keep up the act. Obviously I'll do this politely!

I called the police to file a report, the lady copper told me to piss off, in a round about sort of way

We did exchange licences at the accident, I just failed to realise that her address would be of such VAST ($1900) importance!

hey sorry to hear about it josh. our family friends had the same problem when a truck squashed their car in the city. you do have to record the address

[Jarred]

shouldn't you be able to get the address of the liscense?

[GoLfMan]

shouldn't you be able to get the address of the liscense?

yeh its on the licence, but i didnt write it down!!!! (cos I didnt know you had too )

[Ben_GTI]

Such a ****ty mistake to make... that would suck bad

[Jarred]

yeh its on the licence, but i didnt write it down!!!! (cos I didnt know you had too )

yea but shouldn't the 5-0 be able to look it up or something?

[GoLfMan]

yea but shouldn't the 5-0 be able to look it up or something?

they can, but they told me to rack off, and I quote "your going to make me waste 20 mins of MY time to fix up YOUR **** up"

[greasykitchen]

Hi,
First, bummer about the accident and the insurance run around, hope it gets sorted easily.

I thought the cops had to be notified if the damage was over a certain amount. Maybe that's old fashioned thinking.

A few years ago my mum had a slight parking mishap where she scraped the corner of her very beat up 180B against a 4WD. She didn't think there was damage to the other car so she didn't leave a note. But someone witnessed it and took down her rego and reported it to the police or 4WD owner. It wasn't long before my mum had a visit from the police - nothing serious, just to exchange details etc for insurance (apparently the 4WD claimed there was some damage).

And all this over a very minor carpark scrape, so I'd like to think they'd be of some assistance in your case. Maybe try again in person or a different station??

All the best with it.

[Treza360]

they can, but they told me to rack off, and I quote "your going to make me waste 20 mins of MY time to fix up YOUR **** up"

And that's where you ask for their full name and badge number and then write formal letters of complaint to their superior, your local state politician and the local news rag. Don't take that kind of crap from those ****s. You pay their ****ing wages and their whole reason for being is to be a public service.
That's disgraceful.
Cheers,
Trent