New Polo problems - Register

[Hail22]

I'm confused.
Youre all telling me electronics never fail.
I joined this forum for advise on my car and to see if anyone has had a similar problem not to be told how to drive.
My car has left me without power crossing a major highway also. Clearly not just a manual problem.

Ok...if this is the case you need to take your car to your local VW service center and explain what has happened and give them a chance to investigate / diagnose the vehicle. It's highly unlikely due to design change...but your mecahtronics unit may have shorted out causing the vehicle to lose power. Now if VW cannot rectify / identify the matter you will need to talk to the ACCC with a written / typed letter explaining your safety concerns (not this should only be pursued if VW cannot fix the problem).

[Antman78]

It's booked in for next week. Fingers crossed.
When the power is lost it loses all drive(clutch disengages) and the engine hunts between 1000-2000RPM. The throttle does nothing and you roll to a stop.

[nomadx38]

I thought your original problem was about the gearbox not disengaging.

Regardless have you had the 37g7 update (should have been applied at the 15k, 30k etc services). not that I can confirm the 37g7 contains a update to fix this issue but I had 2 false neutrals (one at 3000km, another at about 15,000km) prior to the update (at 22,000km) and not a single one after (now at 60,000km).

The most recent recall addresses a similar issue to the false neutral but what differs is unlike the false neutral (which can be fixed by putting the car back to park) the fault causes by electrolysis of the mechatronics oil creates a short circuit blowing the fuse for the gearbox, a simple switch on and off can not fix.

If your car was effected by the recall it wouldn't be drivable until they changed over the mechatronics unit and replace the fuse.

And about the woman that died on the monash - was a Golf V (so a very different platform) was a manual (DSG's of the time were 6sp wet clutch variants, which do allow simultaneous accelerator and brake signals) and the last point they say the car stopped "instantly". Now I'm no coroner but I know not even a Ferrari cant go from 100-0 in 1 second. Stalling it, to low of a gear you name it wouldn't pull it up that quick. To me its just an excuse to get the truck driver off of manslaughter and dangerous driving.

[Antman78]

Hi,
I've just purchased a new MY13.5 Polo GTI and have been having gearbox and brake problems.
I've had it lose all power a few times and the brakes fail/stutter too.
Today while at the traffic light I took my foot off the brake to move forward a few feet and the car wouldn't stop and drove straight under a tray ute. It just stutters and keeps going. Is this a common problem?

The original problem was gremlins. Not stopping when you need and stopping when you don't want.
The car was delivered to oz in July so I'd hope it had the new update.

[Guest001]

The original problem was gremlins. Not stopping when you need and stopping when you don't want.
The car was delivered to oz in July so I'd hope it had the new update.

One thing you shouldn't do is "CREEP" in traffic. The gearbox is not an "Auto" in the true sense as in a slushbox.

It is a manual with electronic clutches. It doesn't like creeping because it slips the plates as you would in a manual car and can result in a stuffed clutch.

Also it takes a small time to change gear in certain situations. One is lifting your foot and then almost immediately flooring it again.

Causes the brain to try to decide whats going on when it was in the middle of changing gears one way and suddenly you want it to go the other.
We aren't telling you how to drive but it may surprise you to know that a great % do not know how to drive a DSG correctly.

They are definitely different to what has gone before. Is only a shame that VW salesmen don't explain the vagaries of the box when they sell you one

[Antman78]

What the?
Not creeping the car forwards or backwards would sure make it difficult to do things like reverse parallel park or just drive in city traffic.
How many people leave a 3 car gap at the traffic lights anyway?
Never had a problem with clutches in manuals before driving like this.

Lets leave the driving lesson out of the forum and focus on the problem please.

[Guest001]

What the?
Not creeping the car forwards or backwards would sure make it difficult to do things like reverse parallel park or just drive in city traffic.
How many people leave a 3 car gap at the traffic lights anyway?
Never had a problem with clutches in manuals before driving like this.

Lets leave the driving lesson out of the forum and focus on the problem please.

What I mean is don't just ease off the brake and let it creep with the brake on lightly as the clutches don't fully engage and slip. Some even hold them on the accelerator on a hill like a normal auto. Not good
The way you drive it could perhaps contribute to the problem but as you dont want any advice I will butt out.

When I stop I don't move until I have room to move by fully releasing the brake and never drift up by lightening the brake and allowing it to creep up.
Havent had any trouble with clutches either and I own two of them

[LunchboxVRS]

What the?
Not creeping the car forwards or backwards would sure make it difficult to do things like reverse parallel park or just drive in city traffic.
How many people leave a 3 car gap at the traffic lights anyway?
Never had a problem with clutches in manuals before driving like this.

Lets leave the driving lesson out of the forum and focus on the problem please.

Yea and a manual doesn't slip In first and second whilst taking of like a DSG does. In a manual you can control the slip and engagement but the DSG keeps slipping till it's going so its smooth. All he's saying is don't drive forward for the sake of 10cm wait untill the traffics flowing then move. When your reversing/parking your moving at more then 1km/hr and its one movement (if you know what your doing) not on, off, on, off. Driving a DSG is different to both a manual and slushbox if you want it to last. Not a driving lesson just fact.

[LunchboxVRS]

What I mean is don't just ease off the brake and let it creep with the brake on lightly as the clutches don't fully engage and slip. Some even hold them on the accelerator on a hill like a normal auto. Not good
The way you drive it could perhaps contribute to the problem but as you dont want any advice I will butt out.

When I stop I don't move until I have room to move by fully releasing the brake and never drift up by lightening the brake and allowing it to creep up.
Havent had any trouble with clutches either and I own two of them

+1gggggg

[Antman78]

It was a few cars gap on a short green arrow. It wasn't just 10cm. The accelerator was used.

I'll be sure to not try and park a car with DSG anywhere there is a car in front or behind from now on as the clutch isn't designed for that. Hmmm.

ABS kicking in at low speed isn't a driving technique. If it is could someone please tell me how to replicate it so I can show the VW 'service foreman' next week.

[Guest001]

Should have bought a Jeep LOL

[Antman78]

Should have bought a Jeep LOL

Should've spent the extra and bought the ST.

[Hail22]

Should have bought a Jeep LOL

[LunchboxVRS]

It was a few cars gap on a short green arrow. It wasn't just 10cm. The accelerator was used.

I'll be sure to not try and park a car with DSG anywhere there is a car in front or behind from now on as the clutch isn't designed for that. Hmmm.

ABS kicking in at low speed isn't a driving technique. If it is could someone please tell me how to replicate it so I can show the VW 'service foreman' next week.

Mine has kicked in a couple of times at low speed each time I was slightly turning as I stopped and the road was broken and the base was loose. Understandable in the circumstances. Felt like it was just the front right.

[gavs]

Tell that to the VW electronics department and all those people with dodgy DSG gearboxes that should work perfectly.
...or the family of the lady who died on the monash.
"Exactly"

I'm sorry but what the hell are you going on about here?!?! I was backing YOU up by pointing out and reiterating that contrary to what someone else was trying to insinuate, it had nothing to do with you tiding the pedals.

Point 2, don't go slagging off to one of the very few who campaigned for 12 months to get this bloody recall instated when others were happy stick their heads in the sand and who is still campaigning for others that are still having issues (like yourself) to also get some form of justice rather than the typical spoon-fed crap from VGA at my own expense.

3rd, for those who (rightly) say that the car is not an automatic and that you should drive it differently, I agree. BUT! Show me where it says in any material, provided to the customer or media explaining in fine detail how the car has to be driven that differs from a torque converter auto or DQ250 dsg even and I will accept that but until that time, remember that any car sold with 2 pedals and a lever that you put in a selector that makes the car change gears up and down by itself, irrespective of how it operates is still classed as an automatic. Footnote to that, why should an owner of a golf 118tsi have to drive their dsg equipped car differently to a golf GTI owner, just because some engineer can't do their job properly?

Finally, think of this as my last piece of advice for you.
Re-read what I wrote for you earlier and present that to your insurance company and the dealership you bought the car from. I sincerely hope it works out for you.