DSG performance - Need a Physio?

[terra australis]

Car is fantastic. A completely different drive...you will love it... I started a new thread titled DSG fixed...happy driving

[richdave]

hey great news. I'll chase my dealer tomorrow...

[richdave]

Booked in for the 9th Feb for a module replacement

[terra australis]

Excellent....you wont believe the difference...

[richdave]

Excellent....you wont believe the difference...

Well it's been a week now and I feel like some aliens stole my car and gave me a new one....

OMG the difference is just amazing...

[vanDub]

Well it's been a week now and I feel like some aliens stole my car and gave me a new one....

OMG the difference is just amazing...

Glad to hear its all good now, hope it has have changed any negative thoughts you were harbouring about the Passat in the past.

[richdave]

Yeah I am very happy with the drive now... back to the way it was.

Still a few anoyances but what car is 100% perfect? None I have ever owned so the Passat is no exception. All the little things are easily forgiven when the drive is enjoyable...

[Caddyman]

RichDave, what dealer did you have your car fixed at?

My Father in laws 125kw passat has the same problem, bad!!!

thanks in advance

Matthew

[passatpout]

My story goes that I've told the dealer about the jerkiness in the gearbox about 4 or 5 times, even commenting on it when I test drove the car. It had since gone back for various services, warranty repairs, etc, and each time I'd told them about it, getting the standard "We're reloaded the software, tested it, it's all OK".

The final straw was in January, when it had the 15,000km service, and I told them (yet again) about the jerkiness. Their technician drove me to the nearby station and somehow managed to get it as smooth as silk, but I've had intermittent success with it - sometimes nice and smooth, other times feeling like the engine speed has picked up to 1500rpm or so before the clutches engage, and when they do there's no progressive take-up, just on or off. When I picked the car up in the afternoon, I was told again that the software had been updated, and there was nothing wrong with it, but the gearbox would go through a full service at 60,000km - not the best attitude for a car that's still closer to fresh out of the box than that distance (if it was up to 58,000km, then maybe it would have been a different story).

Anyhow, I had a follow-up phone call from them a week or so ago, asking what I thought of the service, and I told them I wasn't impressed with the answer given, but due to work I couldn't spend the time going through it in more detail. Finally, on Friday they called me back asking if they can have another look at it, so I'll arrange a time for the week commencing Feb 23.

I think this time it's no holds barred - I'll tell them I've done my own research, found out that while it's not a problem that affects all cars, it affects a fair few, and that the fix appears to be replacement of the mechatronics module (although I don't want to dictate a fix to them that doesn't solve the problem and they turn around and say "We've done what you told us, there can't be any more problems").

Will keep you posted..

[richdave]

RichDave, what dealer did you have your car fixed at?

My Father in laws 125kw passat has the same problem, bad!!!

thanks in advance

Matthew

Berwin VW Burwood hwy Ferntree Gully

[Caddyman]

thanks

Matthew

[richdave]

I'll tell them I've done my own research, found out that while it's not a problem that affects all cars, it affects a fair few, and that the fix appears to be replacement of the mechatronics module (although I don't want to dictate a fix to them that doesn't solve the problem and they turn around and say "We've done what you told us, there can't be any more problems").

Will keep you posted..

My dealer told me that they are under strict instruction regarding how to handle these issues...

Sounds like your dealer is just doing what they have to... perhaps they could be better communicators though.

If the s/w has not fixed it then the next step should be replace the module.

[terra australis]

Glad to hear its all good now, hope it has have changed any negative thoughts you were harbouring about the Passat in the past.

Gotta admit the negative thoughts were justified cause when the mechatronics dont work the car is a piece of you know wot ....

[terra australis]

Oh and forgot to tell you all that the loan car that the dealer gave me (Jetta only 3000km) died on the second day. Went to start the car and nothing. All the usual lights came on but no go. Couldnt even move the thing out of park. Then the key wouldnt come out of the iginition. So now I am thinking holly crap what have I done. So rang the dealer and they rang the 24 hour service. He came out and couldnt get the car going...although he did manage to get the key out of the igintion but could not get the car out of park. Then we couldnt lock the car at all. Long story short is that hubby came and picked me up and the little Jetta stayed parked out the front of my girlfriends unlocked untill the next morning when the tow truck came to get. Still dont know what the problem was.

Hubby reckons I have a negative aurora that causes electronic things to do weird things...

[passatpout]

My dealer told me that they are under strict instruction regarding how to handle these issues...

Sounds like your dealer is just doing what they have to... perhaps they could be better communicators though.

If the s/w has not fixed it then the next step should be replace the module.

Which dealer were you using for them to be that open and honest about following protocol? The general impression I'm getting is that they're trying to deny any problem, hence why I want to be a little more upfront with them. The software has fixed it for a day or so, then it seems to get worse (not sure if it's placebo effect though).

Also noticed that the change into 2nd is getting a bit rough as well, and that sometimes the throttle is misbehaving (idle at 1100-1200rpm, instead of 750-odd, without a/c on, revving out to 3000rpm when changing gear with the throttle backed off, etc).

Anyhow, I'll call them now and make a time for it to be looked at again..