Too good a deal for 125Kw TDI?? 2008 $29000??? 60k

[PassatB6]

Is there a single person on this site who has had to replace his DSG trans at his or her own costs?

[Rocket36]

I doubt there's anyone in the world that's had to.

[PassatB6]

I doubt there's anyone in the world that's had to.

Exactly. I could only find one overseas person who claims he had to replace a 2003 DSG but apart from that no-one.

[G-rig]

Exactly. I could only find one overseas person who claims he had to replace a 2003 DSG but apart from that no-one.

Yeah not exactly worth bagging the crap out of it if you get it fixed for free anyway.

[Highlander]

DSG Warranty and Replacements

Yeah not exactly worth bagging the crap out of it if you get it fixed for free anyway.

I'd be pretty happy with this situation but would love to get an honest answer out of VW as to why the DSG gets a ten year warranty in the USA (when their general warranty is only 3 years/54,000km).

Must be something like it's closer to the North Pole. They all come from the same factory/factories whether the car is destined for Australia or the USA so why 10 years in USA and three years in Australia?

I'd be even happier if the ten year warranty was extended to DSG in Australia

[Maverick]

I'd be pretty happy with this situation but would love to get an honest answer out of VW as to why the DSG gets a ten year warranty in the USA (when their general warranty is only 3 years/54,000km).

Because of a specific event and it was to reassure VW customers.

Must be something like it's closer to the North Pole. They all come from the same factory/factories whether the car is destined for Australia or the USA so why 10 years in USA and three years in Australia?

Why is the GTI half the price in the US?
Why do they only sell packages on many of the models in the US?
Why do they sell more cars in Texas than they sell in all of Australia?
Why does water run in a different direction in the US?

I'd be even happier if the ten year warranty was extended to DSG in Australia

The USA is a different market to Australia.

[G-rig]

I'd be pretty happy with this situation but would love to get an honest answer out of VW as to why the DSG gets a ten year warranty in the USA (when their general warranty is only 3 years/54,000km).

Must be something like it's closer to the North Pole. They all come from the same factory/factories whether the car is destined for Australia or the USA so why 10 years in USA and three years in Australia?

Maybe Santa repairs them who knows.

Cars are half the price in the US, so wouldn't be surprised if other things like warranties are different too.

[PassatB6]

I'd be pretty happy with this situation but would love to get an honest answer out of VW as to why the DSG gets a ten year warranty in the USA (when their general warranty is only 3 years/54,000km).

Because 1. They are trying to reassure the large US market after some bad publicity in early 2000's (most of which was undeserved)
2. Americans love to find reason to criticise any car partly due to their consumer rights laws, class actions and lawyers who are hungry to make their name suing overseas companies. A ten year warranty nips lemon law legal cases in the bud.
3. Many americans like the idea of a German car but are basically afraid of new technology especially from 'foreign' countries.
4. If DSG was a defective item VW would go broke with a 10 yr warranty. They know they are not going to pay out much. Most owners have sold their car before 10yrs anyway and I imagine the warranty is not transferable.

[Rocket36]

Warranty not transferable? EVERY warranty on EVERY car I have bought has transferred to the new owner (when still in the warranty period).

[Highlander]

Different Market - Different Price - Same Car - Same Gearbox

Because of a specific event and it was to reassure VW customers.

The USA is a different market to Australia.

I would expect that it's the same DSG built in Germany (or wherever) that goes into US and Australian cars. Happy to be corrected if I am wrong.

What difference does where the car (and its DSG) are sold or how much it costs have to do with reliability or lack thereof.

And are American VW customers so different that they need reassurance and Australian customers don't.

I think that they tone of this thread from the OP was that he had heard/read/seen reports of DSG problems (not debating here that they are real or not) and was looking for REASSURANCE that it was OK to go ahead with his purchase.

The fact that VW deems it necessary to warrant the DSG for ten years in the USA leaves me personally with mixed feeling about REASSURANCE.

Why do they have to do it? (bad feelings) and perhaps VW are so confident that they won't expect many costly claims even in the ten year period (good feelings)

[Rocket36]

DSG units sold worldwide? Hundreds of thousands (if now MILLIONS).

Complete DSG failures worldwide? Maybe 10 at most?

DSG problems that cost owners anythign during the warranty periods? None.

At least that's what I can tell from what I have read - as in, that's the impression that I get.

[Highlander]

Complete DSG failures worldwide? Maybe 10 at most?

Not really so relevant. Better question may be "costly repairs worldwide? If the DSG is not working it needs to be repaired whether it is a complete failure or not. And that fix is generally likely to be expensive.

Also warranty repairs are also a pain in the proverbial. Most of us buy our cars to drive, not to park them in VW Repair centres for warranty repairs and loan cars are not always readily available.

DSG problems that cost owners anything during the warranty periods? None.

So what's the point. No problem during the warranty period should cost anybody anything. It's the post warranty period that is of concern and that was the concern expressed by the OP.

At least that's what I can tell from what I have read - as in, that's the impression that I get.

Well stated Rocket and our much admonished OP was making his observations and posts from what he had read - as in that's the impression that he got

[Rocket36]

My point of view is taken as someone who has never owned a car long enough to be out of warranty. I couldn't care less about what happens to something out of warranty - it'll never be my problem.

Sorry, I should have mentioned that.

And yes, warranty repairs are a PITA but you know what, they're so rare (when looked at as a global percentage) that if you're unlucky enough to have an issue, be glad it's only a PITA and not a huge cost.

I can bottom line this entire issue though. NOTHING in ANY car made by ANY manufacturer is EVER going to be a guaruntee. ANY component could fail at ANY time, even cars that cost hundreds of thousands of dollars. If it's covered by a warranty, great. If not, that's the cost of owning the car.

I just spend over half a million dollars on a new live-in house and I didn't think "what if the plumbing under the slab or the sewerage system fails in the next year?" when I was considering whether or not to buy it... It's a brand new house so nothing should go wrong for many many years - doesn't mean it won't and if it does it will be my expense. What am I trying to say? The risk of MAJOR failures costing a LOT of money (i.e. more than typical maintenance costs and part replacement costs) with almost all cars is low. It's always there, but it's low. If you don't like the risk though, ride a bike, walk or take public transport.

[Maverick]

I would expect that it's the same DSG built in Germany (or wherever) that goes into US and Australian cars. Happy to be corrected if I am wrong.

Correct.

What difference does where the car (and its DSG) are sold or how much it costs have to do with reliability or lack thereof.

Different software, different driving conditions, more active consumer laws, media spotlight on claims about unintended acceleration and other problems in cars (not related to Volkswagen) and so forth all come in to play.

And are American VW customers so different that they need reassurance and Australian customers don't.

Yes. Different market, different customers. Plus we have a much much much smaller market in Australia.

I think that they tone of this thread from the OP was that he had heard/read/seen reports of DSG problems (not debating here that they are real or not) and was looking for REASSURANCE that it was OK to go ahead with his purchase.

And as he was advised if he has any doubts about the car (which he clearly does) he shouldn't buy it and instead get himself an appliance to get around in. Nothing will reassure him and he's just going to be imagining problems the whole time he owns it.

The fact that VW deems it necessary to warrant the DSG for ten years in the USA leaves me personally with mixed feeling about REASSURANCE.

And Volkswagens are half the price in the USA, I'd be more concerned about that than one component of the car being warrantied for longer.

They get a 10 year warranty on the eye level brake light on the Golf GTI and R32 in the USA as well. We don't get that in Australia and the reason why they get it is decent consumer laws.

[Maverick]

DSG units sold worldwide? Hundreds of thousands (if now MILLIONS).

Over two million.