2018MY Arteon Discussion Thread

[05pirate]

Curious if anyone else has had this issue - driving home from work today, low on fuel (range says 25 km, needle isn't on empty). The car just stops accelerating. When at a stop, the engine turns off and asks you to start the engine manually. And an error is presented relating to the start stop system. Managed to get it started once and drove into a roundabout, then the engine cut out again and rolled to a stop.

Currently waiting on VW roadside assist to come have a look, 70 minute eta on that. I'll scroll back through this thread to see if someone has mentioned this before in the meantime.

[Mr_206]

I was just wondering - how often does everyone use their adaptive high beam? I've used it a few times, but I'm still a bit uneasy about how quick/responsive it is and I'm conscious about blinding on-coming drivers.

Used it heaps of time in the country, its awesome!... i love it when you approach a car from behind and it just blocks out theie car in the middle and has high beams all around them. Then just to show off i would then change lanes as speed up past them and you can see the "dark area" move around them till you pass them then it high beams everywhere again!

[DreamensioN]

@Dreamension what are you doing this week? Have a spare night to drive past each other a few times in the dark? lol

Possibly. After June 21st may be better though as the other half is in Nepal until then so I'm getting the kids sorted every night until she can tag me out.

[DreamensioN]

Curious if anyone else has had this issue - driving home from work today, low on fuel (range says 25 km, needle isn't on empty). The car just stops accelerating. When at a stop, the engine turns off and asks you to start the engine manually. And an error is presented relating to the start stop system. Managed to get it started once and drove into a roundabout, then the engine cut out again and rolled to a stop.

Currently waiting on VW roadside assist to come have a look, 70 minute eta on that. I'll scroll back through this thread to see if someone has mentioned this before in the meantime.

How long have you had the car and is this the lowest you've ever run the fuel? Where was the needle when it ran out or looked like it had a fuel starvation problem?

The reason I ask is - both MrAskani and myself know a guy here in Brisbane who also currently has a fuel issue with his Arteon. His gauge is completely inaccurate. When he fills up - it shows only 600km range. After 200km of driving, it still says 600km range and the needle is still on 100% full.

Then when the needle gets to like half way, he runs out of fuel and the tank is empty. It's happened to him a couple of times and he's trying to convince VW there's an issue. I'm actually surprised he's getting push back on it, but we've advised him to take it to a different VW dealer for another opinion.

[Seoska]

Ive learnt to never trust the fuel range reading. My previous Audi A4 would say 30km fuel range left and then run out of fuel 200m down the road. It would show all other errors other than out of fuel.
The lowest I've gone in the Arteon is the first red line on the gauge, which when filling up puts in 55 litres. So effectively there should be another 10 litres left until completely empty.

[05pirate]

Turns out it was out of fuel. The needle was in the red, but not on empty (I was on the way to the fuel station). Had the car a week and yes, this is the lowest I've let it go (was part of the first week test to see how many k's I get per tank to work and back - 700 km for anyone interested - 18km each way, driving between 60 and 80, with 6 traffic lights and 9 round-a-bouts).

The road side assistance bloke did a scan, no error codes, checked the battery, which was fine and then put a couple of litres of fuel in and the car started up fine. I drove about 3 km, put in 10 litres of fuel and the car didn't register that at all. Drove another 15 km and filled up the tank with another 58 litres.

I was always under the impression that when the warning goes off, there's about 10 litres left in the tank. Certainly has been the case with all my previous cars. I'll be filling up at a quarter tank next time (when the 65km warning goes off) to see how much fuel it takes. Definitely referring this one to the dealer though, if nothing else, the sensor might need calibration.

Thanks for the input

[05pirate]

So, another little update. Driven about 115 km since last refill and the range is still saying 740 km, and the fuel gauge is still pointing to full. Might give it till 200 km and if it doesn't move, time for a dealership visit I think. Looking very much like the other person's issue mentioned previously.

[DreamensioN]

So, another little update. Driven about 115 km since last refill and the range is still saying 740 km, and the fuel gauge is still pointing to full. Might give it till 200 km and if it doesn't move, time for a dealership visit I think. Looking very much like the other person's issue mentioned previously.

Yep - that is the exact issue the guy we know is having.

I'm actually recording my km vs the movement of the needle at the moment for him. For what it's worth - I've just done 200km and the needle has clearly moved off the full mark with about 640km range left. When I filled it up on Monday night or so, it was 840km of range with a full tank.

[05pirate]

Yep - that is the exact issue the guy we know is having.

I'm actually recording my km vs the movement of the needle at the moment for him. For what it's worth - I've just done 200km and the needle has clearly moved off the full mark with about 640km range left. When I filled it up on Monday night or so, it was 840km of range with a full tank.

Thanks for the info, I'll definitely be keeping a much closer eye on things for a little while too. The needle did move this morning and the range dropped to 720. Will definitely fill up at 650 km, or the first red mark this time and then do some maths to work out if the gauge is totally off or only a little bit.

[Mr_206]

Thanks for the info, I'll definitely be keeping a much closer eye on things for a little while too. The needle did move this morning and the range dropped to 720. Will definitely fill up at 650 km, or the first red mark this time and then do some maths to work out if the gauge is totally off or only a little bit.

Guys you need to remember that its going to take your car (computer) probably about 5-10 fills to start giving more accurate data on kms to go before empty.

[DreamensioN]

Guys you need to remember that its going to take your car (computer) probably about 5-10 fills to start giving more accurate data on kms to go before empty.

The issue with the Arteon owner that we know is he has been stranded with an empty fuel tank three times now. When the car runs out of fuel it still shows 1/3 tank full. When he fills it, it shows 600km range and needle is all the way on full, but even after 200km driving it still shows 600km range and the needle is still all the way on full.

So there's some calibration issue there (as it does appear to be out by 1/3).

[dArK5HaD0w]

i don't know if its the case with Arteon, but certainly with Oz specc'ed Superbs - they come with an "extra large" fuel tank.
brochure states 65L tank, and that's normally standard.
however there is an option, in overseas markets, to have an extra capacity fuel tank - adds about 10-15L of capacity.
Oz Superbs gets the additional extra capacity as default. As usual VW have no idea about this, and is reflective in the Skoda brochures they make for the Oz market.

i used EKTA to confirm this.
Standard Fuel tank = OM4 - Fuel tank capacity: Fuel tank
Extra Capacity = 1Z2 - Fuel quantity for initial filling: Increase in initial standard fuel filling


i don't know if the Passat and/or Arteon has a similar thing?

[s14]

Curious if anyone else has had this issue - driving home from work today, low on fuel (range says 25 km, needle isn't on empty). The car just stops accelerating. When at a stop, the engine turns off and asks you to start the engine manually. And an error is presented relating to the start stop system. Managed to get it started once and drove into a roundabout, then the engine cut out again and rolled to a stop.

Currently waiting on VW roadside assist to come have a look, 70 minute eta on that. I'll scroll back through this thread to see if someone has mentioned this before in the meantime.

I had a similar incident a couple weeks ago. Decided to see how low I could go on the needle as per the kms left till empty.
Indication said 40kms. I was in sport still and it took a while for the indicator to go from 50kms to 40kms till empty so I thought I’d be right to give it a tiny squirt up a hill.

Lo and behold I ran out of fuel and had to wait for VW roadside to come and give me some fuel.

VW roadside were great btw. Quick to respond.

A shame about the fuel gauge indicator. I could get my Accord euro to 0km left till empty and would be right for a couple more kms. Lol

[Stevieh]

I had exactly the same issue when I test drove the Arteon at VW. Gauge still showed fuel in tank and gave a 30km range, but car cane to a stop in the middle of a busy road and VW had to come and collect me. Then when I got my Arteon, the first time I put 10litres of fuel in the gauge didn’t respond or the range change. Since having filled the car a couple of times now it seems to be behaving, but after running out of fuel in the demo, I can’t quite trust that digital gauge.

[05pirate]

Have to drive to Sydney tomorrow (from Canberra), so filled up before empty this time. The needle was between 1/2 and the next one down. "Refuel amount" was indicating 30 litres. Given its a 65 litre tank, I was expecting around the same amount. First click was after 44 litres...

460 km on 44 litres is about 9.5 litres / 100 km, which isn't far off what the car has been telling me for all journeys. Looks like it's measuring only the quantity in the tank incorrectly, everything else seems accurate.

Sucks not being able to trust the gauge though. Seems one of the things cars need to get right.