G-8VXWWTRHPN $380 for 15000km/1st year servicing a 2011 Tiguan 125TSI, a rip-off? - VWWatercooled Australia

Announcement

Collapse
1 of 2 < >

Email Notifications Failing (mostly Telstra)

Hello everyone. Seems there is an issue with Telstra (possible others) blocking email from our server. If you are trying to sign up I would suggest a different email if possible. If you're trying to reset your password and it fails please use the Contact Us page:
2 of 2 < >

Welcome to the new look VWWatercooled

After much work and little sleep there is a new version of the forums running on more powerful and recent hardware as well as an upgraded software platform.

Things are mostly the same, but some things are a little different. We will be learning together, so please post questions (and answers if you've worked things out) in the help thread.

The new forum software is an upgraded version of what came before, it's mostly the same but also a little different. Hopefully easier to use and more stable than before. We are learning together here, so please be patient. If you have questions, please post them here. If you have worked something out and can provide an answer,
See more
See less

$380 for 15000km/1st year servicing a 2011 Tiguan 125TSI, a rip-off?

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • #31
    That is the price you pay to live in Canberra, I think.
    2011 TIGUAN 125 TSI . NO OPTION . DIY AUTO HEADLIGHT . DIY RCD-510 . WAITING ON DNS-810 .
    (8L/100KM . 62000KM)

    Comment


    • #32
      Originally posted by kzhao19 View Post
      That is the price you pay to live in Canberra, I think.
      Not this black duck. An independent beckons and they also do the APR remaps!!!

      Comment


      • #33
        Mercedes in Australia has fixed price servicing.
        VW in Germany makes a big deal about fixed price servicing and insurance and set pricing for cars older than 5 years
        Appears high price servicing is a money-making deal for VW Dealerships in Australia that they'll have to give up if they want to increase their market share.
        TDI tiguan in the drive. ParkAssist, comfort, fogs
        Service every 15,000, new fault code every 7,500km

        Comment


        • #34
          VW dealer servicing is expensive and there is little if any dialogue between the front office and the service area. On Thursday I received a call from our salesman to advise that he had sorted out a time with the service department for us to get the radio codes for our two new VW's. I had previously asked that these be provided prior to us picking them up, but this did not happen.

          The new time was booked for 0900 this morning, Saturday, a bit of a bugger, but we wanted that codes.

          Arrived at the service section, they knew nothing about it. Not the fault of the service department I understand but we waited for an hour and our cars hadnt gone in, so now, we have booked for another time, next weekend. If only they had given us the codes in the first bloody place.

          The reports on our local independent service company are very good so the dealer will lose us very quickly.

          Comment


          • #35
            Aren't the codes in the service book folder? credit card sized piece of paper?

            Have you asked for a refund on the PD money as the radios are supposed to be coded as part of the PD.
            carandimage The place where Off-Topic is On-Topic
            I used to think I was anal-retentive until I started getting involved in car forums

            Comment


            • #36
              Originally posted by brad View Post
              Aren't the codes in the service book folder? credit card sized piece of paper?

              Have you asked for a refund on the PD money as the radios are supposed to be coded as part of the PD.
              Brad,

              I am told by the dealer that the codes are NOT listed anywhere in documentation either the owners book or any documentation that they have. A search of threads in this forum suggests that the only way to obtain the same is for the vehicle to be plugged into an approved VW linked computer. This is also the advice from the dealer. It has all been quite time consuming so far.

              Cheers

              Comment


              • #37
                Yes ... I've even tried to warn new owners about this in the sticky for noobs:

                http://www.vwwatercooled.org.au/foru...tml#post663812
                Last edited by aussietig; 07-01-2012, 10:28 PM.
                MY11 Tiguan 147TSI (SOLD)

                Comment


                • #38
                  [QUOTE=aussietig;761390]Yes ... I've even tried to warn new owners about this in the sticky for noobs:

                  http://www.vwwatercooled.org.au/foru...tml#post663750

                  Thanks Aussie.

                  It was after reading your posts I chased up the details with the dealer and as I said earlier, I asked for them to be available before I picked the vehicle up, but .....................

                  Cheers

                  Comment

                  Working...
                  X