$380 for 15000km/1st year servicing a 2011 Tiguan 125TSI, a rip-off?

[kzhao19]

I thought the first service for tiguan would be around $200 as indicated by some posts I read.
Is it a big rip off the service centre asked $380?
Appreciate any advice.
Thanks.

[masev]

$380 sounds about right - I recently serviced my R for the first time and paid $325 (dealer). As I am getting a new Tig next year, I thought I would ask how much the first service is and was quoted the same price. It's definitely worth calling around though - Contact the guys at CVWC in Belconnen and see how much they charge as a comparison to the dealers - Better going with these guys than a bunch of apprentices screwing things up at the dealerships....

[team_v]

I paid $270 for my 15000km/1 year service at a VW Independant.

[kzhao19]

Thanks for that. Will check CVWC Belconnen later.
If I do service there, would factory warranty get effected?

[masev]

No, definitely won't void your warranty.

[Brendan_A]

Thanks for that. Will check CVWC Belconnen later.
If I do service there, would factory warranty get effected?

My brother gets his mk6 GTI serviced with them guys. He is happy with their work.

[kzhao19]

Thanks all for your advice guys.
Really appreciate that.
Will give a call to CVWC tomorrow.

[brad]

I thought the first service for tiguan would be around $200 as indicated by some posts I read.
Is it a big rip off the service centre asked $380?
Appreciate any advice.
Thanks.

No way will you get a 15k at a dealership for $200. I doubt an independant would do $200 either.

Independant will be $250-$300; Dealer should be $300-$350 but the price seems to be creeping a bit. You get Canberra Tax as well don't you? (ie: Everyone is an overpaid public servant with bags of money to throw around)

[dmn]

$380 sounds about right - I recently serviced my R for the first time and paid $325 (dealer). As I am getting a new Tig next year, I thought I would ask how much the first service is and was quoted the same price. It's definitely worth calling around though - Contact the guys at CVWC in Belconnen and see how much they charge as a comparison to the dealers - Better going with these guys than a bunch of apprentices screwing things up at the dealerships....

that's spot on for a 15k service...had my 147 serviced at the dealership on the north side for the first and last time in August this year - had a few warranty issues as well which took a phone call to VW head office to get it sorted and mind you here we are in December and it's still not fully sorted - follow my adventures here:

http://www.vwwatercooled.org.au/forums/f97/lack-dealer-service-64411.html

Bottom line they do not care and treat you like an idiot + the QoS (Quality of Service) is appalling so do yourself a favour and go to somebody who knows what they are doing...as I haven't been to CVWC I cannot comment but I hear good reports so I will be banging on their door for my next service. If you think you should go to a dealer due to warranty issues might pay to have a think about this as I went to the dealer for a service and a few warranty issues (after purchasing the 147 from them) and it's still not resolved. My major concern now is if something major failed like the DSG for example what would I do, if these guys can't fix simple things on my tiggy how would they fix a DSG? - I don't have much faith

[fung9420]

I never heard any of the dealership would do a service under/around $200, except those Toyota or Mitubitsu capped price servicing.
My wife's Micra cost $220-240.
Mk1 TT costed me $400+
MK5 GTI costed me $390
Got quoted with indenpent Tiguan $290, Dealership asked for $380

Especially, Euro cars... $200 doesnt really do much nowadays. Thanks for the labour rate

[kzhao19]

No way will you get a 15k at a dealership for $200. I doubt an independant would do $200 either.

Independant will be $250-$300; Dealer should be $300-$350 but the price seems to be creeping a bit. You get Canberra Tax as well don't you? (ie: Everyone is an overpaid public servant with bags of money to throw around)

I agree everything is little over priced here in Canberra but unfortunately I am not one of those public servants with extra cash to throw around. Seems like $300 for 15k would be more reasonable then.

[Transporter]

What can I say... shop around, you don't have to get your car serviced by the dealer and sometimes you could even be better of.

[aussietig]

What can I say... shop around, you don't have to get your car serviced by the dealer and sometimes you could even be better of.

Very subtle BB!

If only I could pull myself together to live in Adelaide, I would give you a call to service my new Yeti.

[mikinoz]

Very subtle BB!

If only I could pull myself together to live in Adelaide, I would give you a call to service my new Yeti.

His signature said he will come to you! Just book an appointment...

[aussietig]

His signature said he will come to you! Just book an appointment...

Tried that already!

Got the silent treatment!