Vw is replacing my tiguan 2017 after 2 year for free

[Ozsko]

I struggle to find many people who havent had at least some form of issue with their VW.

I know you are trolling so won't bother addressing your post. 3 posts and you wrote the last sentence as a challenge.

[VW Convert]

I continue to hear of other manufacturers replacing faulty vehicles in good faith. In my extensive research I can only find a few examples of VW replacing vehicles where they were deemed unsafe or immobilised- usually after legal input. I seeked some independent legal advice- provided the vehicle is 'fit for purpose' i.e. its starts and you can drive it then the manufacturer has no obligation to replace regardless of ongoing mechanical issues. They tie you up in long service wait times and poor communication until you either give up, warranty passes or you dispose the vehicle. In my view- from what i can see- if VW replaced all faulty vehicles they would go out of business. I struggle to find many people who havent had at least some form of issue with their VW.

Care to post your documented extensive research material?

Every manufacturer produces a model that has a higher rate of warranty claims than average and the occasional specific vehicle that is just a dud, plenty of evidence on this page where VW has gone to great lengths to deal with issues well beyond warranty expiry in line with fit for purpose legislation.

I must be an exception to your research results, 3 new VWs since 2006 and nothing other than minor issues, in fact my current VW had zero warranty claims. It's now 5 1/2 years old, nothing other than routine servicing carried out, not even a light globe replaced.

[Guest001]

I struggle to find many people who havent had at least some form of issue with their VW.

And me who owns/ed 3 and apart from services havent had anything other than recalls done since Jan 2011.

Keep struggling and stop reading comics

[Simonr23]

I’m on my first and I have had issues. Most have been fixed (no thanks to the local dealers skill- although they’ve been friendly)

And if the remaining issues do truly turn out to be ‘characteristics’ rather than early signs of imminent failure, I’ll be happy enough.

I’d rather have a few things fail early on and the car then go on to have 5+ years of trouble-free usage, than the other way around.

This car hasn’t been a lot worse than my Mazda6. It’s been about the same as my fg falcon. Worse than Hyundai i45 and similar to my Citroen c5.

[Ironman87]

Care to post your documented extensive research material?

Every manufacturer produces a model that has a higher rate of warranty claims than average and the occasional specific vehicle that is just a dud, plenty of evidence on this page where VW has gone to great lengths to deal with issues well beyond warranty expiry in line with fit for purpose legislation.

I must be an exception to your research results, 3 new VWs since 2006 and nothing other than minor issues, in fact my current VW had zero warranty claims. It's now 5 1/2 years old, nothing other than routine servicing carried out, not even a light globe replaced.

Im sure you weren't captured in research but you are another VW owner who has had issues with their cars, although minor. I didn't come on here here to stir. I came to share an extremely poor, stressful and costly experience and hopeful no one else has to go through what i did with my car.

[Ironman87]

I know you are trolling so won't bother addressing your post. 3 posts and you wrote the last sentence as a challenge.

I didn't come here to troll. Just to share my very difficult situation and the very poor, stressful and costly outcome of my first VW purchase. I know I was unlucky with a faulty car, but the treatment I received from dealer and manufacture was terrible.

[Sharkie]

VW's are probably more reliable than most other brands. Not the best there is, but be near the top from my perspective. Sometimes you are just unlucky with a car and that could happen with any brand such as what could be your case ironman.

My current 3 VWs have not been back to the dealerships ever since I bought them. Not for a service and not for any issues at all. The Amarok (now 6 years old) has had 2 issues since it ran out of warranty 3 years ago, 1 door lock stopped working (common issue on the Amarok apparently) and the window washer pump carked it (apparently also a common issue and not restricted to Amaroks).

During the last 10 years (with 5 new VWs bought during that time) only 1 had a single warranty issue. The Tiguan needed a new clutch after 2 years .... classed as manufacturing defect which driving style may or may not have hastened to failure.

Also during that time we did have a Hyundai needing an engine replacement under warranty and a Toyota RAV4 needing a fuel pump and a serious gearbox repair. Both supposedly "more reliable" brands than VW ..... and my oldest's 2year old Mazda CX-3 is needing a warranty repair (not too serious luckily) at the moment.

[MickyD]

All cars have issues. If you search for Car Brand X & problems, you’ll find them. It’s called perception bias.
i have a mate with a brand new Porsche Macan which has spent more time at the dealer than in his garage, absolute POS.

[Ernie]

How did the legal fight work out?

There is a definate defect within the DQ500 on Tiguan which VW are not disclosing. Only now that many are out in the field is this problem becoming more evident.

My wife and I have been legally fighting VW in the UK since August 2017 and continue to do so, VW are really trying to avoid this DSG issue coming out as it will result in a recall and £millions in compensation being paid out.

My wifes Tiguan R-Line has not been driven for over 2 years whilst our dispute with VW ensues......the legal fight continues!!

My daughter has a bevel box seep on her 2017 Tiguan. They want her to replace the box instead of refilling the fluid or applying an external sealant. So, I'm researching other folks' experiences. Your experience caught my eye.

How did things work out?

Best regrards, Ernie