The Official Mk7 Golf DSG / Clutch / Shudder / Squeal Issues Thread

[Brett_J]

Not saying VW is indestructable, just saying Korean is no better.

What I was getting at is if she'd bought Korean, it wouldn't be a huge shock if there was continual issues, and she wouldn't have paid a premium (vs korean) for a supposed better quality European car. She traded in her POS Holden Viva, and it's had as many issues !

[The One]

What I was getting at is if she'd bought Korean, it wouldn't be a huge shock if there was continual issues, and she wouldn't have paid a premium (vs korean) for a supposed better quality European car. She traded in her POS Holden Viva, and it's had as many issues !

Fair enough, not too much 'premium' on VW's anymore, e.g: golf and polo both can be had for under 23k driveaway.

[Bu77z]

Our MY10 118TSI Wagon has had a shudder for a while, a lot worse in winter but still noticeable at the moment. I mentioned this at the 60k service a couple of weeks ago at Cricks in Maroochydore and they came back with a report that the clutch was 'out of spec' and would be replaced under VW's goodwill policy (We have factory extended warranty through the dealer anyway so if VW hadn't paid for they would have had to). It's booked in next Wednesday so hopefully it will soon run as smooth as the Jetta i had as a loan car during the service.

[NVRENUF]

This happened to my golf for almost the entire 3 years. 2011 mk6 90 tsi, a week after warranty finished
they decided to do something about it. and replaced some major parts.
lucky they covered it still.
been fine ever since.

[regu]

Had the 60k service done and was told the clutch packs are out of spec. Dealer applied for goodwill repair and got 100% parts and 30% labour cost approved. The clutch packs have been replaced before (at 15k) and then the total gearbox (at 30k). As I wasn't happy to be left with a bill of approx. $600 I have complained about it with VW customer care. They will re-investigate and let me know after they review the full vehicle history. Fingers crossed.

[OYE]

Had the 60k service done and was told the clutch packs are out of spec. Dealer applied for goodwill repair and got 100% parts and 30% labour cost approved. The clutch packs have been replaced before (at 15k) and then the total gearbox (at 30k). As I wasn't happy to be left with a bill of approx. $600 I have complained about it with VW customer care. They will re-investigate and let me know after they review the full vehicle history. Fingers crossed.

The goodwill should cover it 100% in my opinion. Good luck with the investigation anyway, fingers crossed!

[Rawcpoppa]

Golf 7 Speed DSG shudder / clutch issues

Shouldn't goodwill cover something like the mechatronic unit since there is nothing a dealer can do about servicing it anyway?

Has anyone come across a leaking mechatronic unit?

[Rawcpoppa]

Seeing that the West Indies are out of the cricket World Cup maybe some of you Australians can answer my post without fear now?

[Brew69]

So after 27k my clutches have failed. I have been ignoring the shudder putting it down to my driving style. Looks like I won't be owning this beyond the warranty.

[Rawcpoppa]

For what it's worth: VW changed my Mechatronic unit for free. Goodwill was honored even though I was out of warranty and hadn't serviced by my Vw dealer in over a year. It would thus seem that VW is acknowledging issues with these units even if they weren't under recall.

[Baz 55]

Have MK7 clutch packs and DSG gearboxes been upgraded?

I know clutch packs have been giving problems.
I have had three over 27000 kms.
The last one was supposed to be an upgraded pack but this is unconfirmed.
Even though my DSG and "upgraded" clutch pack were performing fine the dealership wanted to replace my entire transmission.
Have they replaced the transmission in my 2013 golf with the same transmission ?
Has anything changed in the last 2 years?
Is there anything wrong with the MK7 DSGs ?
Or are there just few odd failures?

[Umai Naa!!]

A lot of the problems with them are due to poor quality control at the assembly plant for the transmissions. Very high failure rates before they even go anywhere near a car.

From my experience, the rebuilt exchange ones through VW tend to last the life of the car.

[Rawcpoppa]

I know clutch packs have been giving problems.
I have had three over 27000 kms.
The last one was supposed to be an upgraded pack but this is unconfirmed.
Even though my DSG and "upgraded" clutch pack were performing fine the dealership wanted to replace my entire transmission.
Have they replaced the transmission in my 2013 golf with the same transmission ?
Has anything changed in the last 2 years?
Is there anything wrong with the MK7 DSGs ?
Or are there just few odd failures?

VW has been upgrading the clutches. At least the part numbers have been changing over the years. If you can check the part numbers that would help. Why do they want to replace the entire transmission?

[Valvster]

Got the dreaded 1st to 2nd gearchange shudder on a 36degC Sunday a couple of weeks ago,seems to disappear as soon as the
temperature cooled down and when driven in sports mode.
Car is a 7 speed DSG 90TSI October/2013 build and only done 18000km as a non-commuter, it's booked in for a new clutch pack on Monday.
I was told there have been 3 updates to clutches since the car was built with the last one being May 2015 and so far none of the latest
issues have come back whereas earlier issues were sometimes only lasting 1000km.
The gearbox and mechatronics have been faultless and after a week of trolling the www there are very little complaints, only the dry clutch packs.
It will also have a software update which I hope holds 1st gear a bit longer which I think may help with premature clutch wear.
I find D setting is too eager to change up and the car often "lugs" at 60kph in 7th gear and 1250rpm.
On the other hand if using S mode it won't change to 4th until 57kph which will cop you a fine from the evil speed cameras in a 50 zone.

I will hopefully have a part number by Tuesday.

Valvster

[Baz 55]

I really don't know. They insisted their was a shudder however I never felt a shudder, ever. I felt they were working perfectly .
Are you confused? I know I am.
Originally took it in for a new parking sensor.
I wasn't going to knock it back though.