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The Official Mk7 Golf DSG / Clutch / Shudder / Squeal Issues Thread

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  • #46
    Dup post. soz.
    MY14 Golf MK7 103 TSI Highline | DSG 7 spd | Pacific Blue | Bi-Xennon | Sunroof | Driver Assist 2 | Leather |
    MY12 Passat B7 118 TSI | DSG 7 spd | Silver |

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    • #47
      Just an update on my car. I had the DSG clutch pack, a hose and holding clamps replaced and a campaign software update performed.

      I've driven the car for the last few weeks and can safely say the DSG squeak I had has not returned.
      I have, at times, noticed that I can hear the shifting mechanism of the car if I have the windows open and am driving down a one way street with buildings on either side. It sounds like how a manual transmission clutch would engage and disengage with the clutch pedal. Just noticable but fortunately not too loud and no additional concerning sounds like crunching, rattle etc.

      Fingers crossed this is the last of the DSG issues I have! Should I keep this car for longer than the standard warranty period, I would definitely check the T&Cs of the extended warranty to ensure it covers the DSG transmission as well as I would expect a standard warranty to.

      GeckoZao, not sure what that sounds like but did your dealer check if it was the waste gate rattle?
      Current:
      2017 Mk2 Tiguan 162TSI, R-line, White
      2020 Mk7.5 Golf R Wagon, White

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      • #48
        Hey guys,

        Just an update regarding my DSG post earlier. Had the car looked at and was told the noise I am hearing is the diverter valve (tech called it blowoff valve). My reply to him was that my wife has the exact car as me and hers doesn't make this noise between gears etc. Anyway, they seem to be happy with their diagnosis, even if I'm not. At least it's on the record, and if anything should eventuate they have knowledge of the original issue. On the other hand, my car doesn't need the wastegate rattle fixed, but he did tell me that their was a TPI regarding a low rev whistle, which my car was presenting. So the car's booked in to have corrugated charcoal filter replaced next week. Let's see if it fixes the noise... Anyone else had this replaced?

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        • #49
          Unfortunately the squealing noise came back. This time it is more easily induced. A few meters of creeping forward in a busy uphill traffic jam is enough to replicate the noise. Sending the car in for a second clutch pack replacement in 2 weeks time. This time, a "software re-flash" is also on the job list (previously, it was only a "reset" to factory settings). I'm getting a little frustrated with the need to send the car in again. Anyone knows any where else on the web where I can get more documentation on this?
          MY14 Golf Mk7 90TSi Comfortline DSG

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          • #50
            Hey Guys,

            Took my 2011 118TSI DSG in for a service last week. The dealership (Rex Gorrell in Geelong) said that the clutch pack will need replacing. Now the car is a Sept 2011 model so out of warranty. They said they would go to VW to see if they would pay for some or all of the cost as the car is only just our of warranty and has a full VWSH. They said that if VW reject the claim that it would be $1800!!!!

            Does anyone have any experience with getting these out of warranty claims approved? Its only 9 weeks out of warranty so hope there would be a chance but fully appreciate VW don't HAVE to do it...

            Thanks...

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            • #51
              DSG shudder on Mark 7 Golf

              Hey all,

              After about four weeks into driving my wonderfully smooth DSG-powered 103TSI wagon, I started to feel a shudder on second just like the 118TSI I used to have. And it hasn't gone away. It's also a bit problematic when using radar cruise as it makes the car's movement very rough when slowing to a stop.

              Has anyone else noticed this on the revised 7 speed DSG?

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              • #52
                Hmmmm. Haven't seen too many threads for golf 7 judder.

                When do you feel judder? On cold starts? After driving in stop start traffic for extended periods? Do you also feel judder in manual mode in gears 1 and 2?

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                • #53
                  Yep,

                  Ive got a MY14 R-Line 103 DSG, and after 12,000k's my clutches are shuddering. Again.

                  They failed on me from onwards of 2,500k's, with replacement a few thousand k's later.

                  It IS common, dont let the dealer tell you otherwise.

                  Its worsened by stop-start traffic, and i dont think the stop-start feature of the motor helps, either.



                  My issues arise the longer i drive the car, and is prominent when taking off in "D" from first to second.

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                  • #54
                    The clutches are unfortunately a consumable product, just like in a manual car.

                    If they are worn from normal use, then there's nothing you can do. But if they are shuddering and the car has low k's, then its certainly a warranty issue, and VGA should, and i would think legally obliged to, replace them free of charge, as the issue is known to be common and the recent recall was made on your gearbox.

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                    • #55
                      Shouldn't be a problem provided you have good service history. My r36 is 2009 and 2 years out of warranty and clutches were covered 100% recently. Just have s firm approach

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                      • #56
                        Isn't there a 5 year warranty on the DSG? I tried to find it on the VW website but it looks like the page has disappeared. If your clutch packs have previously been replaced then there should be a 2 year warranty (parts only) so you might just be paying for the labour. I still think that they will do a good-will replacement.
                        2009 | 90TSI DSG | CW

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                        • #57
                          Originally posted by savitar View Post
                          Does anyone have any experience with getting these out of warranty claims approved? Its only 9 weeks out of warranty so hope there would be a chance but fully appreciate VW don't HAVE to do it...

                          Thanks...
                          I think VW (Head Office) are pretty good with the goodwill stuff once the dealer has made the claim...

                          They replaced my airconditioning compressor when the car was a good few months out of warranty.. Saying that 9 weeks is not a lot to be out of warranty.. If VW say no to the good will take it up with the Office of Fair Trading (or your state's equivalent) and you'll probably win (because there is such thing as an implied warranty which basically states that for an item to fail so soon after the manufacturers warranty expires is unreasonable).. This is of course so long as the car hasn't been abused etc.

                          **bush lawyer wig off**

                          Regards,
                          - Anthony
                          Last edited by hoi polloi; 12-12-2014, 02:58 PM. Reason: added a bit
                          VW Tiguan 110TSI Life | Tungsten Silver

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                          • #58
                            Originally posted by regu View Post
                            Isn't there a 5 year warranty on the DSG? I tried to find it on the VW website but it looks like the page has disappeared.
                            VW was offering a 5 year goodwill warranty on the DSG for a very short period during the Fairfax troubles, but that was all kept rather quiet and died very quickly. There was an expectation that the car be book-serviced at VW dealers in order for a claim to be honoured as well.
                            2008 MkV Volkswagen Golf R32 DSG
                            2005 MkV Volkswagen Golf 2.0 FSI Auto
                            Sold: 2015 8V Audi S3 Sedan Manual
                            Sold: 2010 MkVI Volkswagen Golf GTI DSG

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                            • #59
                              Originally posted by AdamD View Post
                              VW was offering a 5 year goodwill warranty on the DSG for a very short period during the Fairfax troubles, but that was all kept rather quiet and died very quickly. There was an expectation that the car be book-serviced at VW dealers in order for a claim to be honoured as well.
                              You're right. I bought my car after this period and I tried to push to have the drivetrain covered by the 5 year warranty. Unfortunately I think the date that offer expired was 30th Aug/Sept 2013 (from memory). It really should've been an indefinite thing, if they really had addressed the DSG issues they wouldn't worry about a large number of claims after the 3 year period.

                              Addit I found these:
                              This is where you can have your say on anything that doesn't fit in the other sections. Remember we are a public forum and the same rules of propriety hold! No bad language, incitement of hatred or antisocial posts, please. They will be edited or deleted mercilessly!


                              Ryan_R posted a VW link which indicated 5yr warranty, the link is now dead.
                              This is where you can have your say on anything that doesn't fit in the other sections. Remember we are a public forum and the same rules of propriety hold! No bad language, incitement of hatred or antisocial posts, please. They will be edited or deleted mercilessly!


                              Thankfully sVWatt took a screenshot with Dutch providing the link in the following post.
                              This is where you can have your say on anything that doesn't fit in the other sections. Remember we are a public forum and the same rules of propriety hold! No bad language, incitement of hatred or antisocial posts, please. They will be edited or deleted mercilessly!


                              And Dutch77 being informed VWA's extended warranty was for marketing purposes and the DSG has no inherent issues.
                              This is where you can have your say on anything that doesn't fit in the other sections. Remember we are a public forum and the same rules of propriety hold! No bad language, incitement of hatred or antisocial posts, please. They will be edited or deleted mercilessly!
                              Last edited by veew; 13-12-2014, 12:21 PM.
                              Current:
                              2017 Mk2 Tiguan 162TSI, R-line, White
                              2020 Mk7.5 Golf R Wagon, White

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                              • #60
                                Thanks all for the replies. I have not heard back from VW yet but did follow up today and they said they would get back to me.

                                The car is on 54,000 KM and has a full VW service history so I would hope that there are no issues there. The last 30,000 KM has been mostly up and back MEL -> Geelong so almost no changes. Given I replaced the original single clutch on my 2004 M3 at 80,000KM and it was only about 50 worn, I would hope VW see this is a fault, not a usage issue...

                                Again, thanks for the responses...I will update when I get feedback from VW

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