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  • #31
    Originally posted by cardje View Post
    [ATTACH=CONFIG]27369[/ATTACH][ATTACH=CONFIG]27370[/ATTACH]

    See above is this an issue, moist in one area few drops no "puddle" also defined distilled water for me please.
    Can't really see from the photos. Soak it up with paper towel. Does it have a pink tinge? If not, it's probably just the A/C.

    You can pick up distilled water from Kmart, supercheap auto etc. it's pure water without minerals and other crap in them (tap water with minerals in them can form hard deposit in the radiator). It's safe to dilute your existing coolant with distilled water.

    Don't add more coolant in, mixing coolant is not a good idea.

    Top it up with distilled water, if the warning doesn't come back, you are good. If it returns relatively quickly, you have a leak.


    Sent from my iPhone using Tapatalk
    Golf MK7 103TSI Highline Wagon | Limestone Grey | DAP2
    Golf MK7 110TDI Highline Hatchback | Tungsten Silver | DAP

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    • #32
      Originally posted by agentthumb View Post
      Can't really see from the photos. Soak it up with paper towel. Does it have a pink tinge? If not, it's probably just the A/C.

      You can pick up distilled water from Kmart, supercheap auto etc. it's pure water without minerals and other crap in them (tap water with minerals in them can form hard deposit in the radiator). It's safe to dilute your existing coolant with distilled water.

      Don't add more coolant in, mixing coolant is not a good idea.

      Top it up with distilled water, if the warning doesn't come back, you are good. If it returns relatively quickly, you have a leak.


      Sent from my iPhone using Tapatalk
      100% pink the liquid... so coolant leak?

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      • #33
        GTI Coolant Warning

        Originally posted by cardje View Post
        100% pink the liquid... so coolant leak?
        Most likely then. If it's not oily. Also check your coolant cap is done up properly.


        Sent from my iPhone using Tapatalk
        Golf MK7 103TSI Highline Wagon | Limestone Grey | DAP2
        Golf MK7 110TDI Highline Hatchback | Tungsten Silver | DAP

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        • #34
          Water pump is a common leak on these, and is right above that area.

          Keep topping up the coolant, until you can get it fixed.
          '07 Transporter 1.9 TDI
          '01 Beetle 2.0

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          • #35
            I literally got the car today... I'm going to be calling the dealer tomorrow furious

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            • #36
              GTI Coolant Warning

              Originally posted by cardje View Post
              I literally got the car today... I'm going to be calling the dealer tomorrow furious
              Good luck. Hopefully you get it sorted painlessly

              Ps. Congrats on your purchase. I'm sure you'll really enjoy it once the leak is sorted


              Sent from my iPhone using Tapatalk
              Last edited by agentthumb; 30-12-2016, 09:53 PM.
              Golf MK7 103TSI Highline Wagon | Limestone Grey | DAP2
              Golf MK7 110TDI Highline Hatchback | Tungsten Silver | DAP

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              • #37
                I just had my water pump and thermostat replaced under warranty due to a leak, Mines a 2014 GTI. Looks like exactly the same issue.

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                • #38
                  My Golf R 2014 had a small leak, it would alarm about a month before service. The first year they said maybe there was an air pocket, but the second year it happened they noticed a small leak around the pump seals. They ended up replacing pump and so far so good.

                  Sent from my SM-G900I using Tapatalk

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                  • #39
                    My MY15 Golf GTI Performance has had a history of coolant loss.

                    Only a few months into ownership my wife had the coolant warning light come on whilst driving in the country. Long story short - the nearest dealer (who sold us the Golf coincidently) had the car for several days - thank goodness for VW Assist! - and could find no fault with the car, siting a possible air lock in the system.

                    A month ago prior to the 30,000 service the light came on again. The level was on minimum so I topped it up and I did this again a couple of weeks later. There were no visible signs of a leak - coolant on garage floor.

                    I mentioned this to the service advisor at the dealer when in for its service and I got a phone call during the day to authorise the replacement of the water pump. Hopefully the issue is now sorted.
                    Biscay Blue MY10.5 Passat R36 Wagon
                    Options: Sunroof, RNS510 Sat Nav, Dynaudio, Power Tailgate, ACC, RVC, BT 9w7, Tint and Factory Towbar.
                    Atlantic Blue MY19.5 Golf GTI
                    Options: Luxury Package and Sound & Style Package.

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                    • #40
                      I have the same issue booked in next week. I told the dealer 4 times it was leaking and they ignored the issue and did not check.
                      This time they can't escape it as it is so obvious. I have also complained about the suspension it makes a rattle sound on some bumps that they claim they can't find a fault with that either.

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                      • #41
                        So almost a year and 15,000km on and after numerous top ups of coolant I’ve just had the water pump replaced again under warranty…

                        Apparently the water pump that failed was a “revised”version. The service advisor at the VW dealership showed me the old pump and it was leaking from the same area that most of them do. Car is out of warranty in December but I have two years warranty on the water pump. I asked how much it would cost to do this as a paid job and was told around $1,400. Apparently they do a water pump replacement on the Mk7 every day!

                        They did throw in a complimentary bottle of the factory coolant concentrate…
                        Biscay Blue MY10.5 Passat R36 Wagon
                        Options: Sunroof, RNS510 Sat Nav, Dynaudio, Power Tailgate, ACC, RVC, BT 9w7, Tint and Factory Towbar.
                        Atlantic Blue MY19.5 Golf GTI
                        Options: Luxury Package and Sound & Style Package.

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                        • #42
                          My 16R has been low on coolant lately, advised them of this at the last service, turns out the thermostat housing has to be replaced under warranty, known fault with MY16 models
                          2016 Golf R, APR Stage 1
                          2010 Polo GTI 9n3, 4 Program APR Tune, PD160, White line front and rear sway bar

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                          • #43
                            Originally posted by flat6 View Post
                            My 16R has been low on coolant lately, advised them of this at the last service, turns out the thermostat housing has to be replaced under warranty, known fault with MY16 models
                            My understanding is that the water pump assembly includes the thermostat housing and is replaced as one complete unit. The service advisor who showed me my pump says it can leak from three different areas but the most common was the thermostat housing where ours was leaking from.

                            This water pump is used in the 110 TSI as well as the GTI and R, but most failures are in the GTI and R engines.

                            It’s a worry that the revised water pump design doesn’t appear to have solved the problem….
                            Biscay Blue MY10.5 Passat R36 Wagon
                            Options: Sunroof, RNS510 Sat Nav, Dynaudio, Power Tailgate, ACC, RVC, BT 9w7, Tint and Factory Towbar.
                            Atlantic Blue MY19.5 Golf GTI
                            Options: Luxury Package and Sound & Style Package.

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                            • #44
                              Originally posted by prn31 View Post
                              My understanding is that the water pump assembly includes the thermostat housing and is replaced as one complete unit. The service advisor who showed me my pump says it can leak from three different areas but the most common was the thermostat housing where ours was leaking from.

                              This water pump is used in the 110 TSI as well as the GTI and R, but most failures are in the GTI and R engines.

                              It’s a worry that the revised water pump design doesn’t appear to have solved the problem….
                              You can buy the water pump as a separate unit but it's good practice to replace the housing (which includes a thermostat and a sensor) as well.
                              I did mine (water pump O-ring leak) way back in 2012 and it was ~$1400 back then (~$800 in parts) at an independent. It went again in Jan 2017 due to a cracked housing (you must use a torque wrench on them as they are fragile. The bolt torque is about 10Nm) and it cost me $125 for the full assembly. It took 2 hours to remove and 3 hours to assemble. I removed all the carbon from the intakes at the same time which was another days work.
                              It's not that hard a job in terms of difficulty - just fiddly.
                              carandimage The place where Off-Topic is On-Topic
                              I used to think I was anal-retentive until I started getting involved in car forums

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                              • #45
                                My 2013 VW Golf begun leaking coolant in April 2019. Coolant light came on, so I bought some G13 coolant and topped it up but within a short time the coolant light had come back on and I took it to the car repairers for a fix. At first, the water pump was found to be the culprit and I got the water pump, thermostat and thermostat housing replaced with genuine VW parts. I had to wait for a few weeks until all the parts arrived because they were sourced from VW and the toothed belt housing (which seems to be the issue causing all these coolant leaks) was replaced also. From what I understand, VW is still replacing the defective housing with the original, plastic designs. I strongly urge you to ensure that this housing is not repaired by VW.

                                It only took a month and the light was back on. On second inspection, the repairers were unable to find a cause of the coolant leak and were aware that there were other VW customers who were confused about their own heat exchangers leaking internally. Since my coolant was leaking at such a rapid pace, it would only hold a full tank for about 12 hours. Consequently, the engine light came on and it repeatedly overheated. Throughout this whole repair process, I was unable to find any comprehensive explanation online to gain a better understanding of what I should do about my problem. I have written this post in goodwill to assist with any future concerns that VW mk7 vehicle owners might have regarding their coolant leaking.

                                I took the car to the manufacturer later in the year and paid $250 for a diagnosis which read “low compression/defective water pump” as the cause. As mentioned above, I had this replaced earlier in the year. I came in to collect the vehicle and I asked to see the mechanics. When I came into the workshop, I was immediately handed a piece of plastic and told “this is your problem” by one of the guys. Consequentially, the internal damage due to overheating of the engine would make further repairs somewhat futile for me if engine failure was an inevitable likelihood.

                                That melted plastic (pictured) was left out of the diagnosis report but handed to me as the first finding by the mechanic. I kindly asked the VW service centre to include this as a finding on the report provided to me. I waited over two weeks whilst they told me they were amending the diagnosis report – but in the end I was told that they were unable to include the finding. Screenshots of their emails admitting about it are linked below. The discrepancy between my diagnosis report and email correspondence suggests that VW is not being honest about this design flaw and seems to be purposely misleading their mk7 owners about the melting plastic casing.

                                As you may not already know, the new mk7.5 range has now used steel casing rather than plastic to avoid this issue. If I had known about the melting plastic sooner than I would have been able to identify the problem and have it replaced with a suitable material (i.e. steel casing rather than plastic). I hope I can show the online community concerned about coolant leaks that there is most likely an issue with melting plastic around the coolant tank, specifically encasing the “toothed belt”.

                                Diagnosis report: Pasteboard - Uploaded Image
                                Email correspondence: Pasteboard - Uploaded Image
                                Melted plastic casing top-side: Pasteboard - Uploaded Image
                                Melted plastic casing bottom-side: Pasteboard - Uploaded Image

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