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  • #16
    Originally posted by oystercard View Post
    I have no mechanical know-how and I am basically hoping for a Dummies type run down of the issue and what it means for me and so I know what to say to the dealer tomorrow when I hopefully collect the car (it's been there since Thursday).
    Just say; "thanks for fixing my car"
    Performance Tunes from $850
    Wrecking RS OCTAVIA 2 Link

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    • #17
      Water pumps failing were a known issue on the mk6 GTI - mine is on its 3rd waterpump in 60k - the problem was supposed to have been fixed using an updated waterpump - but there are always parts that are one-off failures.
      mk VI GTI, manual, reflex silver, basic

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      • #18
        What Transporter said.

        They're honoring the warranty that's built into the purchase price of the car. Not much more they really need to do.
        '07 Transporter 1.9 TDI
        '01 Beetle 2.0

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        • #19
          Hang on, is it a water pump (as per the subject line), or a fuel pump (as per the body of your post)? These are two very different things and are in no way related.

          The water pump is used to pump water/coolant around the engine block, whereas the fuel pump is used to deliver fuel from the tank to the injection system.

          I suspect it's the former, in which case you will need new coolant (which will of course be done as part of the replacement work), but your fuel will be completely unaffected.
          Last edited by AdamD; 25-08-2014, 09:00 AM.
          2008 MkV Volkswagen Golf R32 DSG
          2005 MkV Volkswagen Golf 2.0 FSI Auto
          Sold: 2015 8V Audi S3 Sedan Manual
          Sold: 2010 MkVI Volkswagen Golf GTI DSG

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          • #20
            thanks for the replies.

            collected the car yesterday. unfortunately it is back in tomorrow. see below.

            just to clarify, I was advised it was water pump / coolant pump (I assume it is the same thing, not sure why can't they agree on the vernacular, spoke to two different people on drop off and collection).

            Unfortunately, i was provided with no paperwork upon collection. this may have been an innocent oversight however i will say
            the guy i dealt with at South Yarra VW was a complete a$$. rude and dismissive. told me it was "no drama" that my car had been with them for 5 days. this sort of thing never happens to VWs apparently. was expecting a call back from the service manager today which never came. i will follow with him tomorrow and also re the paperwork.

            in any case, the car is back tomorrow as upon collection the left pass window and door is now a creaky mess and in addition the glovebox falls open at the slightest bump (no less than 8 times going home from the dealer, 6 times day on the commute to work).
            this afternoon my front parking sensors were going on and off at whim.

            feeling a little less love for the GTI today it must be said
            MK7 GTI|DSG|Reflex Silver|Tint|Euro Plates coming soon

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            • #21
              Water pump is pretty common on the TSI engine unfortunately. Mine went at about 100,000km
              carandimage The place where Off-Topic is On-Topic
              I used to think I was anal-retentive until I started getting involved in car forums

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              • #22
                Originally posted by Brendan_A View Post
                A week after delivery of our GTI I noticed the coolant was on the minimum mark. ....
                That would be the correct level if you are checking the system cold. Any more and it will just kick it out thru the pressure cap when hot.

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                • #23
                  Originally posted by NCGR1 View Post
                  That would be the correct level if you are checking the system cold. Any more and it will just kick it out thru the pressure cap when hot.
                  No that was warm. And the level doesn't move that much between the two marks..
                  MY20 Golf GTI TCR
                  MY20.5 LR Defender P400 HSE

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                  • #24
                    Originally posted by Brendan_A View Post
                    No that was warm. And the level doesn't move that much between the two marks..
                    Just had coolant warning sign come up on Golf R MK7. 12000km on clock, 15000 service due sept 19th. Checked level just sitting on min level. I call ervice department to see if i need to bring it in earlier.
                    Originally posted by NCGR1 View Post
                    That would be the correct level if you are checking the system cold. Any more and it will just kick it out thru the pressure cap when hot.

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                    • #25
                      Golf MK VII Coolant Leak

                      Hi,
                      Wondering if anyone has experienced their Golf leaking coolant?
                      My GTI started leaking a small amount a few months ago (enough to bring on the check coolant light). Took it into the dealership and they replaced the water pump which they said was the cause.
                      Now it has since started leaking again (approx 3-4 drops on the garage floor).
                      Given my recent problems with car dealerships, I'd like to see if anyone else has experience this problem.
                      Last time the recommend I not drive it until they looked at it. Today they said they couldn't look at it for a week, which is pi$$ poor in my opinion. This will be the 3rd time my car has been in for a warranty issue.

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                      • #26
                        Golf MK VII Coolant Leak

                        The 110TDI had check coolant light come on about 2 months into ownership. Took it to dealer, they topped op the coolant stating its just the air bubbles working its way out. That was over a year ago, no dramas since.

                        Have had the MY15 103TSI for 3 months now, no dramas with coolant level yet.


                        Sent from my iPhone using Tapatalk
                        Golf MK7 103TSI Highline Wagon | Limestone Grey | DAP2
                        Golf MK7 110TDI Highline Hatchback | Tungsten Silver | DAP

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                        • #27
                          HELP! Coolant leak on MK VII GTI

                          Hi all,
                          I've got an MY14 GTI PP and its leaking coolant. This is the THIRD time this has happened. On the first two occasions, the dealer replaced the water pump under warranty. They said the first one they replaced was defective and would be sent back to VW for examination (so they said). The first one was replaced in June, the second in September.
                          Today, 2 months after they replace the pump for the second time, its leaking again. Previously it was leaking onto the garage floor previously, now its just sitting on the under-tray but enough to trigger a low coolant caution.

                          I don't have much confidence in taking it back to the same dealer so I'm hoping there is someone on here who has maybe had a similar experience, or is a VW expert that can give me some no BS advice before I take it back.

                          This is my first time buying a VW, and with this track record, probably my last unless they can convince me otherwise.

                          Thank in advance.

                          EDIT: I should add that after the dealer replaced the pump for the second time, they forgot to install the engine under tray. When I called them to report it, they couldn't locate the tray and had to order a new one. Another trip back to the dealer to install the new under tray, and another reason why I don't have much confidence in VW mechanics.
                          Last edited by turtle; 21-11-2015, 12:16 PM.

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                          • #28
                            GTI Coolant Warning

                            Heya Just got my GTI 2013 model. Have driven it during the day no problems. Went to get dinner had the car in sports mode, coolant engine light comes on. I checked couldn't see any coolant my partner opened the cap and coolant appeared going up to the minimum line. Turned car back on was fine then 20 minutes later in sports mode happens again. Got home left it. 1 hour later engine bay still very warm coolant bellow minimum amount haven't taken cap off to see if it rises.

                            Any ideas :/

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                            • #29
                              Originally posted by cardje View Post
                              Heya Just got my GTI 2013 model. Have driven it during the day no problems. Went to get dinner had the car in sports mode, coolant engine light comes on. I checked couldn't see any coolant my partner opened the cap and coolant appeared going up to the minimum line. Turned car back on was fine then 20 minutes later in sports mode happens again. Got home left it. 1 hour later engine bay still very warm coolant bellow minimum amount haven't taken cap off to see if it rises.

                              Any ideas :/
                              Check the floor for puddles, if nothing, top it up with distilled water

                              Have a TDI and TSI, both needed a coolant top up recently due to the warning. No harm.


                              Sent from my iPhone using Tapatalk
                              Golf MK7 103TSI Highline Wagon | Limestone Grey | DAP2
                              Golf MK7 110TDI Highline Hatchback | Tungsten Silver | DAP

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                              • #30
                                Originally posted by agentthumb View Post
                                Check the floor for puddles, if nothing, top it up with distilled water

                                Have a TDI and TSI, both needed a coolant top up recently due to the warning. No harm.


                                Sent from my iPhone using Tapatalk
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                                See above is this an issue, moist in one area few drops no "puddle" also defined distilled water for me please.

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