Voice Control and Speech - Issues and Questions

[BFPO40]

I have full voice control on my nav pro, it is......rubbish.

Ok for quick navigation and calls provided the name / location is super clear, obvious etc.

Much of the time I get frustrated with it getting it wrong and give up - it is almost like a Monty Python sketch.

If you think Siri is bad.......the VW system is infinitely worse.

[Dawson]

So I've got a courtesy GTI PP while my GTI is getting fixed and it's got the voice control activated and seems easy enough to use, but when speaking to the service center about it they said it's just a code that they have to buy from VW to activate the voice control, nothing more.
Will be interesting to see if someone can come up with a work around to activate it.

[fastmk7]

I believe it is available from dealers as an accessory , in this case no doubt an encrypted download cost suposedly approx $375.

[DV52]

So I've got a courtesy GTI PP while my GTI is getting fixed and it's got the voice control activated and seems easy enough to use, but when speaking to the service center about it they said it's just a code that they have to buy from VW to activate the voice control, nothing more.
Will be interesting to see if someone can come up with a work around to activate it.

Dawson: VWW's resident VCDS guru (Ryan_R) tried to crack the code for enabling voice control with a little input from me. His (and a few other knowledgeable forum members') conclusion after much tinkering was that the fix is more than a "tweak" with a VCDS cable.

You can read about our findings here (read down to jdbrown1953's post).

It seems that other than a simple change of setting to bit1 of byte24 in address 5F control module, the "code" that your dealer mentioned provides the actual commands upon which voice control operates. In some VW models (like some Audi vehicles) this code is resident in the car - but this appears not to be the case in the mk7.

Without a copy of this code, I'm not sure that a work-around is possible. No one has been able to provide a crack for this feature to date - but I would be delighted to be proven wrong!

[Dawson]

Dawson: VWW's resident VCDS guru (Ryan_R) tried to crack the code for enabling voice control with a little input from me. His (and a few other knowledgeable forum members') conclusion after much tinkering was that the fix is more than a "tweak" with a VCDS cable.

You can read about our findings here (read down to jdbrown1953's post).

It seems that other than a simple change of setting to bit1 of byte24 in address 5F control module, the "code" that your dealer mentioned provides the actual commands upon which voice control operates. In some VW models (like some Audi vehicles) this code is resident in the car - but this appears not to be the case in the mk7.

Without a copy of this code, I'm not sure that a work-around is possible. No one has been able to provide a crack for this feature to date - but I would be delighted to be proven wrong!

DV52,

agree with everything you said, im sure its a case of the service manager not knowing the 100% details of the update, she was on our side though and actually said it was a joke that they have to buy the update from VW Head office and then on sell the "update" for something already in the car.
The GTI PP loan car I had for 2 days had it enabled, wasn't perfect, but it more to the point frustrated me more that the voice buttons don't work in my car! Haha

[peekay34]

VW Finally Releases Voice Fix For VW Navigation Systems for Golf MK7

Hi Guys if it has not been mentioned before VW have released a software update to resolve the voice issue in the MK7 this was released on the 27/5 if you are not aware. My car is booked in next Thursday to get this update and will report back then.

[irossiter]

I've just had it done at my first service. Only had it back a short time but certainly seems to be better. Of course it couldn't get any worse[emoji38]. I'm the first car they have done it to so I'll also report back to them next week. It was simply terrible and embarrassing for such a massive company to get so wrong. I'll report back here tonight after a long drive.


Sent from my iPhone using Tapatalk

[Eaglehawk]

Is this fix just for those with the voice recognition "option", or for all Sat-Nav systems? (V1/V2?)

[bushnut]

For all golf 7 sat navs nothing to do with voice recognition takes about an hour to do

[Darkhorse Developments]

About time!

[booba]

Great, I am taking the 7R back to VW for it's first service so i can those black plastic thingys on the rear hatch that are coming off fixed and any software updates such as this.

[DV52]

When it comes to fixing stuff, VW Australia's reputation for moving at a glacial pace is well deserved (IMO) - seems like we have yet an other example of this here! How long has it been since these problems were first identified - has to be close to 3 years? And how hard can it be to have a SATNAV say "road" (not "row-ed") correctly in the 21st century? Still, better late than never.

Anyone got an identifying number for this software patch that we can qote to the stealers when they say that they have never heard of the fix?

[Ralfi]

For all golf 7 sat navs nothing to do with voice recognition takes about an hour to do

An hour?!

I was told to put aside a day for it....

I'll call up another branch & be told something different of course....

[Eaglehawk]

Frankly, the fix I'm after more is the ability to update V1 SatNav systems. No point in saying row-ed if it doesn't have it on the map!!!

[DV52]

Frankly, the fix I'm after more is the ability to update V1 SatNav systems. No point in saying row-ed if it doesn't have it on the map!!!

Eaglehawk: LOL- a very good and well made point!!

I got so excited when I read peekay's good news that I forgot about the V1 update delay. You have identified a further example of VW Australia's glacial speed at fixing systemic problems in the mk7. The SATNAV on my Golf is a V1 as well - so I have the same concerns!
Don