Originally posted by WallySimmonds
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Hmmm, I've just had a closer look at the current version of the official "Volkswagen Factory Extended Warranty" document on the VW Oz website and it only mentions Allianz in relation to roadside assistance. Based on that brief analysis, Allianz currently has no say in what warranty work is done.
However, I was definitely told that the main contributing factor to the long delays in getting my van fixed (3 months) was because all work had to be approved by Allianz. This was several years ago so maybe things are different nowadays. The problem with pretty well all warranty/insurance products like these is that you don't really find out how good (or bad) they are until you need to use them.
Has anyone on here actually used their ""Volkswagen Factory Extended Warranty", and if so, what was their experience ?
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