Why is 504 / 507 oil so readily available when it should not be used here?

[bradsm87]

Really? I'd love to see a photo of this sticker in the engine bay.

You get your car serviced at the dealer. They use 504.00/507.00
You look up any mainstream lubrication database: 504/507 is their "Best Choice" oil.
You do UOA at 15,000km on 504/507 and there are no red flags for raised acid levels (or any other form of oil degradation unless the engine is crapping itself due to poor VW parts).

I actually think you are misreading a very badly designed table.

BTW: You still haven't stated what VW Tech said when you contacted them.

Here's the thing. Even if the dealers are wrong in what they think you should pour into the engine, if the dealers think that 504/507 is the correct oil for a vehicle and there is a warranty issue, you then have to go through the process of re-educating them while fighting a warranty claim. Given how many engine failures VWs get through poor design and short R&D time frames do you really want to have to add that extra layer of heartache when you are trying to get piston (or engine) replaced or a new head because the timing chain tensioner pooped its pants?

Hillbilly and I have a long history of disagreeing with each other but in this case I'm in his camp.

The person who asked about the Castrol has the same model as this guy:

my 2020 mk7.5 110tsi has a 502 / 505 sticker in the engine bay

I understand the table well and have read it and fully understand it. It is very clear to me. The numbers in brackets and footnotes are all there and quite clear.

I am still jumping through hoops with VW Australia and have not yet been able to get in touch with anybody other than level 1 phone support.

Again, I only started this thread out of interest and to point out that if VW Australia do in fact use 504/507 oil in vehicles where the owner's manual says not to use 504/507 in markets where EN 228 fuel is not available, then that's OK. I thought there would be some forum users who find this type of thing interesting. I'm just interested in VW Australia's reasoning behind this and also to identify the need for them to include this contradiction in the Australian model supplement manual. I'm surprised that it turned into a debate because it's all right there in the manual in writing.

[Guest001]

Well the whole thread is a bit of a troll because obviously not many are interested in your theory. As I have said I have had my cars serviced by VW all their lives and both the diesel and the petrol ones have had the same oil in them.

Started on Castrol Professional III which is a 504/507 oil and changed to Penrite Enviro + which is also a 504/507 and was done with VW blessing
So despite what you say and reckon the manual says I am reluctant to change from what VW service say is the correct oil to use.

You of course can use what you like but most of us prefer to use what VW tell us is the right one to use

They also say my Polo can run on a 502/505 oil but that there is nothing wrong with using the higher grade as its easier just to buy more of the one that chase around with two. Also is what VW would be putting in it at a service,

Good enough for the majority by the looks of it and have never seen anyone saying VW refused a repair because of using that oil if cars engine had problems.

Seems to be a thread looking for a problem when there isnt one.

[kakao]

Yet Castrol doesn't even mention this oil as even the 2nd choice and nor does Penrite. What does your owners manual say?

I use 502.00 in my old dunger occasionally because It's often on sale for $15 if you know where to look but my car is 10 years out of warranty but in a 2020 model still under warranty? Why would you risk it? VW502.00 is a 1990s spec. lol

The sticker on my 2020 TSI Golf says 502 00, the Gastrol Edge is 502 00 and is ACEA A3/B4, my manual says 502 00 without particulate filter, and 504 00 with particulate filter.

The only question for me is really if my 1.4 TSI has the particulate filter or not??

[bradsm87]

The only question for me is really if my 1.4 TSI has the particulate filter or not??

It doesn't have a particulate filter.

Well the whole thread is a bit of a troll because obviously not many are interested in your theory. As I have said I have had my cars serviced by VW all their lives and both the diesel and the petrol ones have had the same oil in them.

Started on Castrol Professional III which is a 504/507 oil and changed to Penrite Enviro + which is also a 504/507 and was done with VW blessing
So despite what you say and reckon the manual says I am reluctant to change from what VW service say is the correct oil to use.

You of course can use what you like but most of us prefer to use what VW tell us is the right one to use

They also say my Polo can run on a 502/505 oil but that there is nothing wrong with using the higher grade as its easier just to buy more of the one that chase around with two. Also is what VW would be putting in it at a service,

Good enough for the majority by the looks of it and have never seen anyone saying VW refused a repair because of using that oil if cars engine had problems.

Seems to be a thread looking for a problem when there isnt one.

This again is just a repeat of things that have already been addressed multiple times and I am not going to take the time to repeatedly address the same thing, the biggest one being that 504 is not a "higher" grade (502 is not a "minimum"). As I've stated several times they are two different standards for different purposes. I'm not even going to repeat again addressing the rest. Please do not clutter the thread with repetitions of things either already addressed or unrelated. It's clear you don't have an interest in the actual specific topic at hand so please go elsewhere. Again, thanks.

[brad]

[ATTACH=CONFIG]51102[/ATTACH]

[ATTACH=CONFIG]51104[/ATTACH]

Thanks for the photos. Interesting.

Why are you actually buying your own oil?

[kakao]

Looking at the original post and further conversations I can see that we do not mention which car/engine is in question. Maybe the confusion comes from that?!?

The above Owners Manual that I have posted is for 2020 TSI 1.4

Now that I was told that I do not have the particulate filter in my car, I'm 100% certain that I'll use 502 00, as per my engine bay sticker and also the manual.

It doesn't get much more convincing than that, does it ...?!

/

[kakao]

Thanks for the photos. Interesting.

Why are you actually buying your own oil?

The car is 3 weeks old, with 2k Km by now. Already due for oil change ..!

Its against my religion to wait until the 1st service at 15,000Km and change the oil for the first time.

5,000Km is when I change oil on all my vehicles, regardless of manufacturers recommendations. Its been like that for the last 40years, since I had my first car, that's my philosophy regarding this ...!!

[Guest001]

Thanks for the photos. Interesting.

Why are you actually buying your own oil?

Usually because its much cheaper I buy mine on special and I got some of the 504 for half price a while ago.

[brad]

The car is 3 weeks old, with 2k Km by now.

Its against my religion to wait until the 1st service at 15,000Km and change the oil for the first time.

5,000Km is when I change oil on all my vehicles, regardless of manufacturers recommendations. Its been like that for the last 40years, since I had my first car, that's my philosophy regarding this ...!!

Are you taking it in to the dealer or an independent workshop? Or do you come under the "suitably qualified and competent personnel" banner?
Filter and sump plug too or are you sucking it out through the dipstick?

I'm thinking this be you first watercooled VAG product on 15/12 services?

[Guest001]

It doesn't have a particulate filter.



This again is just a repeat of things that have already been addressed multiple times and I am not going to take the time to repeatedly address the same thing, the biggest one being that 504 is not a "higher" grade (502 is not a "minimum"). As I've stated several times they are two different standards for different purposes. I'm not even going to repeat again addressing the rest. Please do not clutter the thread with repetitions of things either already addressed or unrelated. It's clear you don't have an interest in the actual specific topic at hand so please go elsewhere. Again, thanks.

I would remind you that this is a forum where people with different ideas post their thoughts and they dont always agree with yours but still have the right to voice their opinions.

I will say it again that this thread is about a non existent problem as if you use what the dealer says you cant go wrong if any problems arise

If you dont like my replies DONT RESPOND TO THEM Quite simple as it seems most do not agree with you anyway.

[kakao]

Are you taking it in to the dealer or an independent workshop? Or do you come under the "suitably qualified and competent personnel" banner?
Filter and sump plug too or are you sucking it out through the dipstick?

I'm thinking this be you first watercooled VAG product on 15/12 services?

Taking it to an independent workshop, I never change the oil without changing the oil filter as well.

Already bought the original VW filter for this car.

Do I need the sump plug too or only the washer? If I need to change the plug, I must admit that would be very new to me //!?


.

[brad]

Usually because its much cheaper I buy mine on special and I got some of the 504 for half price a while ago.

I know it's cheaper. I got my last 2 jugs of valvoline 504/507 for $15/5l.

I never bothered supplying oil for the first service. I was the first Skoda they's done a service on and I didn't want them having any excuses if they got it wrong. Dealer price was $110/4l back then so I did supply my own after that. The buggers never gave back the 1l that was left in the jug!
Anyhoo. Here we are 12 years later with 195k and about to do service #15.

[kakao]

I know it's cheaper. I got my last 2 jugs of valvoline 504/507 for $15/5l.

I never bothered supplying oil for the first service. I was the first Skoda they's done a service on and I didn't want them having any excuses if they got it wrong. Dealer price was $110/4l back then so I did supply my own after that. The buggers never gave back the 1l that was left in the jug!
Anyhoo. Here we are 12 years later with 195k and about to do service #15.

Where did you get 5L of 504 00 for $15.

The last time I saw that price was 20yrs ago or so ..?!

.

[brad]

Do I need the sump plug too or only the washer? If I need to change the plug, I must admit that would be very new to me //!?
.

If you have the plastic sump you definitely need a sump plug. I think it's an o-ring seal not a washer and they definetly look a 1-time use (maybe 2 if you are gentle)

If metal, the VW SOP is a new plug every time but most independents just change the washer.

This may (or may not) be the plastic plug. There are a few types with various tool requirements (torx, triple square, allen head).
They are ~$10 each from RUN Auto Parts. Probably GBP2 in the UK and who knows what from your local VW dealer

[brad]

Where did you get 5L of 504 00 for $15.

The last time I saw that price was 20yrs ago or so ..?!

.

Bunnings of all places!
Supercheap had a special on (40% off?) and I got Bunnings to "beat it by 10%" and Valvoline had $20 per jug cash back by redemption. I bought 2x 5L as that was all Bunnings had on the shelf. This was some time this year (march??)

OzBargain is a great place to monitor oil prices