The Official Mk6 Golf DSG Clutch / Shudder / Squeal Issues Thread

[Flighter]

Those reports were following a DSG software update, replacing the clutch won't do it.

I'm presuming that VW would ensure that I'm running the latest software as part of this work. If memory serves me, my car had the latest version upon delivery anyway.

---------- Post added at 07:42 AM ---------- Previous post was at 07:39 AM ----------

Also be aware that your dealer may not have the clutch pack in stock so that will require another trip and the repair may take 2 days.

I had to wait for parts and/or a booking slot, but changing the clutch pack took less than a day.

[Bel]

Because this is is an expensive warranty repair, the dealer would have to get the sign-off from VW Australia before doing the work. This may involve sending diagnostic logs which is perfectly reasonable.
I just took my car in twice - first time for the software reflash and second time for the clutch pack (picking up this afternoon).
I would guess that there have been a lot more claims in Sydney so dealers know what's required from VWA.
Also be aware that your dealer may not have the clutch pack in stock so that will require another trip and the repair may take 2 days.

Good luck!

Thanks.
I hope that the issue just gets fixed and with minimum fuss... the love I have for the car is wearing thin!

[hentaiboy]

I feel like I'm getting messed about with getting mine fixed... have had the DSG looked at twice so far.
Has this happened to anyone else and what the heck have Sydney got that the WA dealers haven't when it comes to disgnostics?

Because this is is an expensive warranty repair, the dealer would have to get the sign-off from VW Australia before doing the work. This may involve sending diagnostic logs which is perfectly reasonable.
I just took my car in twice - first time for the software reflash and second time for the clutch pack (picking up this afternoon).
I would guess that there have been a lot more claims in Sydney so dealers know what's required from VWA.
Also be aware that your dealer may not have the clutch pack in stock so that will require another trip and the repair may take 2 days.

Good luck!

[Bel]

I feel like I'm getting messed about with getting mine fixed... have had the DSG looked at twice so far.
The first time was at the 15k service and they supposedly re-flashed it then. Second time was just to look at the DSG as the shudder was getting worse, latest software upgrade done.
I was told that if it still did the shudder then to call or email and they would book it in for the replacement clutch pack. I emailed 3 times, finally got a response which was "What we need to do is actually get you back in before I can replace the clutch packs as we need a diagnostic log and technical logs with tech in Sydney."

Has this happened to anyone else and what the heck have Sydney got that the WA dealers haven't when it comes to disgnostics?

[Ryan_R]

Those reports were following a DSG software update, replacing the clutch won't do it.

[Flighter]

Mine had the clutch pack replaced a few days ago. All seems well, with no shudder and no increase in engine speed before shifting as some have reported.

[hentaiboy]

I know some have said that the software makes the car hold gears longer.

It does on the upshifts - makes the car much more driveable.

The manual is also quite specific about using 3rd gear in Manual mode when going down steep hills too.

Car does it in 'D' Mode. Definitely only started after the update. Gave me quite a start the first time - thought I'd accidently put it into 'S' Mode.

[Ryan_R]

I know some have said that the software makes the car hold gears longer, I guess that is a side effect. The manual is also quite specific about using 3rd gear in Manual mode when going down steep hills too.

[hentaiboy]

Mines having a new clutch fitted ATM. The flash didn't work (obviously) so we'll see when I get it back.

New clutch pack for me today as well (41 k's). Will report back after driving for a few days.

Has anyone else who's had the software flash noticed that engine braking is now much more aggressive when going down steep hills? My car changes down to 3rd and revs its tits off

[cme2c]

Mines having a new clutch fitted ATM. The flash didn't work (obviously) so we'll see when I get it back.

[Ryan_R]

Has anyone who's had their car checked for clutch/DSG issues had APR installed? Did you turn off & hide the tune or openly admit to it? I'm booked in for a few weeks later and will probably make use of the security lockout feature. That said, there's every chance they reset the ECU as well in which case I'll have to visit the guys at VP again anyway.

[Alok]

Had the VW tech's check our shudder out today and I'm pleased to report that after two reflashes of the DSG they are going to change the clutch packs next week when they get the part into stock.

Any further feedback from the guys who've already had this done? Does it seem to have corrected the problem?

I've done about 2,500km since getting my clutch pack replace. No shudder so far...

[Stelex]

Now, two weeks later the DSG still works like a dream, no shudder, no 'chokes' in roundabouts, it just works fine.

Well, about three weeks later the shudder came back and its all glory, bigger and better than ever. It runs fine for about 20-30 minues until the DSG heats up, then it kicks in, particularly in corners.

Went back to VW yesterday and booked in for a clutch pack replacement.

Edit: BTW, got to drive a brand new Jetta 118 TSI with DSG. The gearbox in that car is absolutely perfect, the car is super responsive, smooth as silk and absolute joy to drive. A few things I didn't like about Jetta, but the DSG is simply superb!

[Ozram]

Had the VW tech's check our shudder out today and I'm pleased to report that after two reflashes of the DSG they are going to change the clutch packs next week when they get the part into stock.

Any further feedback from the guys who've already had this done? Does it seem to have corrected the problem?

[Flighter]

Couldn't demonstrate the shudder in 2nd gear very well but the service tech booked me in for a new clutch pack without any drama as he's evidently seen it all before. Won't be done for a couple of weeks though.