Hi guys,
Sorry haven't been posting for a while. Been trying to sort out my car. I was wondering if I could grab an opinion. Finally got my Golf R delivered about 2 weeks back...damaged. It has a small paint defect on the roof as if they didn't give it time to adequately cure before putting stickers on and when the stickers came off, so did some of the clear coat so there is bubbly paint on the roof. The dealer have been good and tried to get their techs in to buff it/seal it etc but it's still there. So the only way to fix is to do a repaint and cause they have to reach seams, it will be roof, A pillar and C pillar repaint. Not exactly what I would like to do for a new car and am hesitant about this even though they say they are willing to do at their cost. They have asked me what I am expecting from them as a result of this damage. I'm not sure what is acceptable compensation so I'm asking others what their thoughts are and if any have come across this issue.
Sorry haven't been posting for a while. Been trying to sort out my car. I was wondering if I could grab an opinion. Finally got my Golf R delivered about 2 weeks back...damaged. It has a small paint defect on the roof as if they didn't give it time to adequately cure before putting stickers on and when the stickers came off, so did some of the clear coat so there is bubbly paint on the roof. The dealer have been good and tried to get their techs in to buff it/seal it etc but it's still there. So the only way to fix is to do a repaint and cause they have to reach seams, it will be roof, A pillar and C pillar repaint. Not exactly what I would like to do for a new car and am hesitant about this even though they say they are willing to do at their cost. They have asked me what I am expecting from them as a result of this damage. I'm not sure what is acceptable compensation so I'm asking others what their thoughts are and if any have come across this issue.
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