david at barloworld fivedock aint that great either. lied about the delivery date a few times, no follow up with any calls or messages after we already signed the contract. cant say i would recommend this delaership at all, would advise going somewhere else.
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I bought my GTI from Lorelei at Barloworld Mascot.
It was a very good experience which was made better a month or so after the purchase when Lorelei took the time to ask how my car was going when she saw me at the service counter (booking it in for a rattle investigation). Lorelei was able to help me out with a loan car too.
Very pleasant to deal with, her great, professional service is the reason I'd recommend her.
Cam.Last edited by GTICam; 16-06-2010, 08:24 AM. Reason: I think I was the only one who understood what I wrote!MkVI GTI, Tornado Red, Leather, Tint, 17" wheels, Black Euro plates.
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Spent 30 minutes at the Chatswood dealership yesterday waiting to look at the R and talk to a salesman. I was informed by the receptionist that the car was out on "test drive" and would be back any minute". After 30 minutes of standing around the showroom waiting for the car to come back and not being approached by any of their salesforce (about 5 of them looking VERY BUSY at their desks), I gave up and left
Salesmen are such treasures.................2008 E92 M3 Coupe DCT
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I can understand everyone complaining about salesmen/women...and I agree, some of them are plain rude, and just out there to make a buck. It's difficult to make everyone happy when you're already looking after a customer, and having someone else rag on you. At the same time, that's their career choice.
I do give some of them the benefit of the doubt, as it is a hard job, especially when dealing with snotty customers that complain non stop. You would expect that after waiting 30 minutes for a car to come back, someone would come up to you and say "Sorry for the delay, can I get you anything while you wait?". Some places do, some don't care. At the end of the day, we're all human. I have in inbox of about 400 unread emails at work that I haven't read or replied to. Sometimes, you just don't have the time to keep everyone happy.
Bottom line: if you're a rude salesperson that cares about $'s at the end of the day, you deserve the feedback you get. If you're a straight cut person that is upfront with customers always, but just doesn't have the time to keep everyone happy 24/7, I would totally understand.Scirocco R - Candy White / DSG / Panoramic Roof / RNS510
Mods - HPA ECU & DSG Stage 2 / VWR Racing Intake / Akrapovic Slip-On Titanium Tips / Milltek DP / HPA Mounts / Superpro LCA / H&R Sport Springs / VMR V710 19x8.5 / Michelin PSS 255-35
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Originally posted by emack View PostSpent 30 minutes at the Chatswood dealership yesterday waiting to look at the R and talk to a salesman. I was informed by the receptionist that the car was out on "test drive" and would be back any minute". After 30 minutes of standing around the showroom waiting for the car to come back and not being approached by any of their salesforce (about 5 of them looking VERY BUSY at their desks), I gave up and left
Salesmen are such treasures.................
I'd recommend the salesman I had when I bought my MkVI but he's left and moved to Queensland.GTI | Carbon | Man | 5 door | Leather | 18" Detroit | Bluetooth | MDI | Bi-Xenon
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Originally posted by elephino View PostDisappointingly normal response from Chatswood. I bought my MkV from there, and gave them a chance with the MkVI but poor service from the sales staff again meant I just left and went elsewhere.
I'd recommend the salesman I had when I bought my MkVI but he's left and moved to Queensland.
I live about 2km from the Chatswood dealership and was a little disappointed by their service. I then went to the Brookvale dealership and received marginally better service. I'm buying my car from Gosford after all so it means a one hour trip to pick it up but the service there is far superior and heaps more friendly...so far..tornado red GTI MkVI, 5dr, DSG, Sat Nav, RVC, MDI.
Red Honda Fireblade Red Cooper S (SOLD)
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I also got mine from Russell at Denlo Parramatta. I found him to be easy to deal with and straight forward and gave me the best price out of the dealers I went to. No mucking around and wasting my time like another dealership which will remain unnamed. He kept me up to date on the delivery and they actually delivered it about 10 days earlier than what was on the contract, so no complaints there.
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Originally posted by Tux View PostI live about 2km from the Chatswood dealership and was a little disappointed by their service. I then went to the Brookvale dealership and received marginally better service. I'm buying my car from Gosford after all so it means a one hour trip to pick it up but the service there is far superior and heaps more friendly...so far..
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Originally posted by Tux View PostI live about 2km from the Chatswood dealership and was a little disappointed by their service. I then went to the Brookvale dealership and received marginally better service. I'm buying my car from Gosford after all so it means a one hour trip to pick it up but the service there is far superior and heaps more friendly...so far..
If only I could purchase this invisibility system as an option for the car...
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Originally posted by Tux View PostI live about 2km from the Chatswood dealership and was a little disappointed by their service. I then went to the Brookvale dealership and received marginally better service. I'm buying my car from Gosford after all so it means a one hour trip to pick it up but the service there is far superior and heaps more friendly...so far..GTI | Carbon | Man | 5 door | Leather | 18" Detroit | Bluetooth | MDI | Bi-Xenon
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Originally posted by elephino View PostI bought mine from Brookvale and been disappointed with the service from the sales people I've been dealing with since my original salesman left.Last edited by ConR; 16-06-2010, 06:13 PM.Scirocco R - Candy White / DSG / Panoramic Roof / RNS510
Mods - HPA ECU & DSG Stage 2 / VWR Racing Intake / Akrapovic Slip-On Titanium Tips / Milltek DP / HPA Mounts / Superpro LCA / H&R Sport Springs / VMR V710 19x8.5 / Michelin PSS 255-35
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