Who's next for an R32 in Brissy?

[pra32]

I ordered early November and it's supposedly going to be here (land at the docks) around the 10th of Feb according to the auto cargo tracker (http://schedule.2wglobal.com/AppTracking/cargoTrack.do).

Anyone else getting a golf on the same shipment? From Highway VW?

[Nardi330]

well i ordered a 08 built GTI (ie. Sth Africa) in early Dec from Hwy VW and i have no idea when it will arrive or even if it's made.

i guess i should talk to my sales.

[pra32]

If you know your VIN you can follow the link and then go to auto cargo and track it that way. Initially it only shows your car and the destination and arrival ports but you can click on the voyage to see the ship's whole trip.

If you ask for VIN they should know it.

[Nardi330]

If you ask for VIN they should know it.

only if my car has been built i guess.

thanks for your advise.

[pra32]

Hopefully it's been built and it's on it's way for you!

[Nardi330]

did you have a good experience with Hwy VW?

they were very good to me so far. the manager there is a top bloke.

[DaveMack]

Well ... if someone is giving them away (R32s) ... I'll have one.

Dave

[pra32]

Yes good experience so far. I dealt with Daniel down there. My experience with them might be skewed as I was introduced by a business contact that has known the highway guys and Daniel for a few years. I wonder how my experience would have been going in cold.

But I can say that my experience with Newstead VW has been appalling. I work just around the corner and I went down there 3 times and only looked at their R32s and not one salesperson came to help me. That might be a don't annoy potential customers until they ask thing though.

Are you financing through VW? I found the finance guy down there very good.

[Nardi330]

i never organise finance through the dealer because that would limit my excuse to pull out of the deal if i have to.

as the contract is subject to finance, when they approve finance for you, you have very little chance to get out.

i didn't know anyone at either dealers but i have 2 friends who had bad experience from Austral VW and subsequently bought from Hwy so i went to Hwy directly.

[Lams]

if you think Austral is bad... wait til you have to get the thing serviced

[Nardi330]

so where is the best place for servicing in Brisbane?

[Rileyowner]

"But I can say that my experience with Newstead VW has been appalling. I work just around the corner and I went down there 3 times and only looked at their R32s and not one salesperson came to help me."

From my recent VW buying experiences, I have to agree that Austral were far from professional but the Springwood mob were absolutely unbelievable - arrogant, disinterested and with virtually zero product knowledge (ESP is not there to make parking easier!).

They would have to be the worst dealership I have ever encountered in 30 years of buying dozens of new and used cars.

I was so turned off by these clowns I considered buying from an interstate dealer but I gave Boettcher Motors at Ipswich a go and found them to be excellent. Up to the minute knowledge of the product and completely client focussed.

I haven't tried their servicing yet - only 1200 km on our Jetta TDI - but if it's half as good as the sales experience it will be fine by me.

[pra32]

Honda servicing might be different, but we've always been happy getting the prelude serviced at Austral.

[VWG81]

"the Springwood mob were absolutely unbelievable - arrogant, disinterested and with virtually zero product knowledge

Agreed, knew what I wanted, went to buy the car but basically told to come back when I was serious.

Had had less than perfect experience with Austral in the past but called in on way home, got a price without the "we'll only tell you the price if you agree to buy first" b_sh*t that seems to be common practice these days. Ended up buying from Austral. Still waiting (because of my mix of options etc) but salesperson has kept me up to date.

[pra32]

I know where they could stick it if they said we'll give you a price if you sign on the line. I can't imagine too many people falling for that one.